Отзывы о Cosmo Hotel Hong Kong 4 звезд

Dear Natalia, Thank you for sharing your experience with us. We sincerely appreciate your feedback. Regarding breakfast, we currently offer a grab-and-go option as stated on our booking page, but we’ll certainly review the variety and quality to enhance your future experience. As part of our green initiatives, daily room cleaning is provided upon request - simply place the green door sign outside your room, and our team will gladly assist. We apologize for any inconvenience and will reinforce this process with our staff. We will continue to review and enhance our service and offering to ensure everyone a more delightful stay with us. We hope to welcome you back for a more seamless stay in the near future.

Dear Natalia, Thank you for sharing your experience with us. We sincerely appreciate your feedback. Regarding breakfast, we currently offer a grab-and-go option as stated on our booking page, but we’ll certainly review the variety and quali… Развернуть

Dear Aleksei, We are sorry to know that your stay at Cosmo Hotel Hong Kong didn’t meet your expectations this time. We regret to hear about the issues you faced, including the room setup, check-in process, breakfast, and lack of certain facilities. Your comments have been noted and shared with our team for review and improvement. We appreciate your feedback, as it helps us enhance our services. In the future, we will strive to provide a better stay experience for all our guests. Thank you again, and we hope to welcome you back for a more enjoyable visit.

Dear Aleksei, We are sorry to know that your stay at Cosmo Hotel Hong Kong didn’t meet your expectations this time. We regret to hear about the issues you faced, including the room setup, check-in process, breakfast, and lack of certain fac… Развернуть

Dear Nafisa, Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you experienced during your stay. At Cosmo Hotel, we strive to provide excellent and thoughtful service to all our guests at all times. We are very sorry to hear about your experience at the Front Desk. We take such matters seriously and will address them with our team to ensure improvements are made. We are committed to sustainability, and in line with the government's plastic ban, we have implemented a new initiative to no longer provide disposable toiletries products in guestrooms. Instead, we offer eco-friendly bamboo toothbrushes and toothpaste in vending machines at HK$1 each, and we encourage guests to support this effort to reduce waste and protect the environment. Thank you for your understanding and for supporting our sustainability initiatives. We hope to provide you with a better experience in the future.

Dear Nafisa, Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you experienced during your stay. At Cosmo Hotel, we strive to provide excellent and thoughtful service to all our guest… Развернуть

Dear Adel, Thank you for sharing your detailed feedback. We deeply regret that your overall experience did not meet your expectations. We sincerely apologize for the issues you encountered, including the condition of the room, the cleanliness, and the inconvenience with the breakfast service. Your comments have been well noted, and we will address these matters with our team to ensure improvements are made. Regarding the elevator, please rest assured that it is regularly maintained and safe for use. We will also review our breakfast service to enhance convenience and variety for our guests. We value your feedback as it helps us improve, and we hope to have the opportunity to welcome you back for a more comfortable and enjoyable stay in the future.

Dear Adel, Thank you for sharing your detailed feedback. We deeply regret that your overall experience did not meet your expectations. We sincerely apologize for the issues you encountered, including the condition of the room, the cleanline… Развернуть

Dear Lizaveta, We regret to hear that your stay did not meet your expectations this time. We apologize for the negative experiences you encountered. We take your comments seriously and will address these issues with our team to ensure necessary improvements are made. We appreciate your patronage and hope to have the opportunity to provide you with a more satisfactory experience in the future.

Dear Lizaveta, We regret to hear that your stay did not meet your expectations this time. We apologize for the negative experiences you encountered. We take your comments seriously and will address these issues with our team to ensure neces… Развернуть

Dear Viacheslav, Thank you for your review. We appreciate your feedback on our rooms and hope you would raise your concern to our hotel team on the spot, so we can assist you on your needs promptly during your stay. We hope we have the chance to welcome you back for an enhanced stay in the near future.

Dear Viacheslav, Thank you for your review. We appreciate your feedback on our rooms and hope you would raise your concern to our hotel team on the spot, so we can assist you on your needs promptly during your stay. We hope we have the chan… Развернуть

Dear Ivanov, We regret to hear that your stay did not meet your expectation this time. Cosmo Hotel is located in the bustling city centre amid Wan Chai and Causeway Bay where the numerous shopping and dining options are just within 8 minutes of walk. On your next visit, you are recommended to try out our other room types that overlook the Causeway Bay city view for a more comfortable stay. In the future we will continue to review and enhance our service and offering to ensure everyone a more delightful stay. Thank you again for visiting Cosmo Hotel Hong Kong.

Dear Ivanov, We regret to hear that your stay did not meet your expectation this time. Cosmo Hotel is located in the bustling city centre amid Wan Chai and Causeway Bay where the numerous shopping and dining options are just within 8 minute… Развернуть

Dear Shemaria, Thank you for your review. We are glad to hear that you enjoyed your stay with us. Your comments on the breakfast arrangement have been reflected to the concerned department for continuous improvement. We appreciate your kind understanding that, hotels can no longer provide disposable plastic amenities for free in line with the local government’s guideline. Guests are encouraged to bring their own amenities to lead a more sustainability lifestyle. In the future we will continue to review and enhance our service and offering to ensure everyone a more delightful stay. Thank you again for visiting Cosmo Hotel Hong Kong.

Dear Shemaria, Thank you for your review. We are glad to hear that you enjoyed your stay with us. Your comments on the breakfast arrangement have been reflected to the concerned department for continuous improvement. We appreciate your kind… Развернуть

Dear Dmitrii, Thank you for your feedback. We are glad to hear that you enjoyed your stay with us. We hope you had the chance to make use of our complimentary shuttle bus service which allows you to explore the city in more convenient way. In the future we will keep up our services and ensure a delightful stay for everyone. Thank you again for visiting Cosmo Hotel Hong Kong. We hope to welcome you back to our hotel soon.

Dear Dmitrii, Thank you for your feedback. We are glad to hear that you enjoyed your stay with us. We hope you had the chance to make use of our complimentary shuttle bus service which allows you to explore the city in more convenient way. … Развернуть

Dear Варвара, Thank you for your valuable review. We are delighted to hear that you had an enjoyable stay with us. In the future we will continue to keep up our services and offerings to deliver our guests a wonderful stay experience. We look forward to welcoming you back to our hotel soon.

Dear Варвара, Thank you for your valuable review. We are delighted to hear that you had an enjoyable stay with us. In the future we will continue to keep up our services and offerings to deliver our guests a wonderful stay experience. We lo… Развернуть

Dear Екатерина, Thank you for taking the time to leave a review regarding your recent stay at Cosmo Hotel. We offer various room types to cater to different budget and preference of travellers. On your next visit, you are recommended to consider our more spacious room types with Causeway Bay city view. Meanwhile, we will address the noise issue to ensure a more comfortable environment for future guests. We value your feedback and hope to have the opportunity to provide you with a more enjoyable experience in the future. Thank you again for visiting Cosmo Hotel Hong Kong.

Dear Екатерина, Thank you for taking the time to leave a review regarding your recent stay at Cosmo Hotel. We offer various room types to cater to different budget and preference of travellers. On your next visit, you are recommended to con… Развернуть

Dear Artsiom, Thank you for taking the time to share your feedback with us. We appreciate your positive comments about our location. However, we are truly sorry to hear about your negative experience with the breakfast. Rest assured, we have addressed this matter with our team to ensure that it does not happen again in the future. We sincerely apologize for any inconvenience caused during your stay. Your feedback is valuable to us as we continuously strive to improve our services and provide a pleasant experience for our guests. We appreciate your understanding and hope we have the chance to regain your faith towards Cosmo Hotel in the future.

Dear Artsiom, Thank you for taking the time to share your feedback with us. We appreciate your positive comments about our location. However, we are truly sorry to hear about your negative experience with the breakfast. Rest assured, we hav… Развернуть

Dear Alena, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. Your comment on bathroom facility has been well noted and reflected to the concerned department for continuous improvement. Thank you for staying at Cosmo Hotel Hong Kong. We look forward to welcome you back to our hotel in the future.

Dear Alena, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. Your comment on bathroom facility has been well noted and reflected to the concerned department for continuous improvement. Thank you fo… Развернуть