Reviews of Dorsett Wanchai, Hong Kong 5 stars
387-397 Queen's Road East, Hong Kong, Hong Kong
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Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewvery good quality
Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewVery busy hotel in a nice central location opposite Happy Valley Racecourse. Free pinball was a plus and some nice free flavoured water. Gave a free voucher for not getting my room made up.
Was put in a connecting room and the sound traveled straight through the door. Sounded like a family of 5 in there and was very loud. For the price I paid not good enough. They moved me to a much nicer room after request even though they didn’t move my bags which they said they would
Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewReviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 2 September 2025 · Stayed in August 2025
Verified reviewLocation
Slightly rude staff and not verry helpful And the cleaning is not the best If you in old room
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in July 2025
Verified reviewReviewed: 29 August 2025 · Stayed in July 2025
Verified reviewReviewed: 28 August 2025 · Stayed in June 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewSome of receptionists staffs are friendly.
Bad English speakers of staffs and restaurants is not clean.
Dear Valued Guest, Thank you for your rating. We regret to hear that your stay did not meet your expectation this time. Guest satisfaction is always one of our top priorities. Please be assured that training will be reinforced to all the front line staff to ensure friendly and welcoming service to be extended at all times. Should you have any other inquiries during your stay, please do not hesitate to reach our Guest Services Manager for assistance. Once again, thank you for staying at Dorsett Wanchai, Hong Kong. We look forward to welcome you back to our hotel in the near future.
Dear Valued Guest, Thank you for your rating. We regret to hear that your stay did not meet your expectation this time. Guest satisfaction is always one of our top priorities. Please be assured that training will be reinforced to all the fr… Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewThe rooms were spacious and were cleaned daily. The staffs at the lobby were also very helpful and accommodating. The property is not near the MTR (at least by foot). But the hotel compensate it with their shuttle buses which was really of great help. We utilized it daily and was really realible.
Dear Laurence, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. We will keep up the good services and endeavor to deliver all our guests a wonderful stay experience. Once again, thank you for staying at Dorsett Wanchai, Hong Kong. We look forward to welcome you back to our guests a comfortable and hassle-free stay experience in the future. Thank you.
Dear Laurence, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. We will keep up the good services and endeavor to deliver all our guests a wonderful stay experience. Once again, thank you for stayi… Show more
Reviewed: 26 August 2025 · Stayed in July 2025
Verified reviewReviewed: 26 August 2025 · Stayed in July 2025
Verified reviewShuttle bus, Cleanliness, The Staff, Within walking distance, Bus Stops very convenient
Nothing
Dear Amal, Thank you for your rating. We are glad to know that you enjoyed your recent stay with us. We will keep up the good services and endeavor to deliver all our guests a wonderful stay experience. Once again, thank you for staying at Dorsett Wanchai, Hong Kong. We look forward to welcome you back to our guests a comfortable and hassle-free stay experience in the future. Thank you.
Dear Amal, Thank you for your rating. We are glad to know that you enjoyed your recent stay with us. We will keep up the good services and endeavor to deliver all our guests a wonderful stay experience. Once again, thank you for staying at … Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewRelatively larger rooms
Dear Valued Guest, Thank you for your rating. We are glad to know that you enjoyed your recent stay with us. We will keep up the good services and endeavor to deliver all our guests a wonderful stay experience. Once again, thank you for staying at Dorsett Wanchai, Hong Kong. We look forward to welcome you back to our guests a comfortable and hassle-free stay experience in the future. Thank you.
Dear Valued Guest, Thank you for your rating. We are glad to know that you enjoyed your recent stay with us. We will keep up the good services and endeavor to deliver all our guests a wonderful stay experience. Once again, thank you for sta… Show more