Reviews of Courtyard by Marriott Hong Kong 4 stars
167 Connaught Road West, Hong Kong, Hong Kong
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Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewSuperb breakfast ! You could add muffins and sautée mushrooms
Thank you for choosing Courtyard by Marriott Hong Kong and for taking the time to share your experience. We are very pleased to learn that you had an excellent stay with us and enjoyed the breakfast provided by our restaurant. We do strive to provide the finest selections and variety of food and beverage for our guests so absolutely delighted that you enjoyed your meals at our restaurants. Once again thank you for sharing your experience with us, and we all look forward to welcoming you back when your travels next bring you to Hong Kong.
Thank you for choosing Courtyard by Marriott Hong Kong and for taking the time to share your experience. We are very pleased to learn that you had an excellent stay with us and enjoyed the breakfast provided by our restaurant. We do striv… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewThe property is located walking distance from MTR station and also tram line. The staff was nice, friendly and helpful.
Property was extremely dated and the rooms felt old and dingy. It also seemed like an old hospital building was converted into a hotel. Breakfast was ordinary. Doesn’t live up to the Marriott standard.
Thank you for choosing Courtyard by Marriott Hong Kong and sharing your stay experience. Firstly, please accept our apologies that your experience did not meet your expectations. We do sincerely value your patronage and of course, appreciate your feedback as it will help us to continuously improve. We sincerely hope you will return to stay with us again and provide us with the opportunity to redeem ourselves. However, we are also delighted that you enjoyed the service provided by our colleagues and the location is convenient for your travel. Once again thank you for sharing your experience with us, and we all look forward to serving you again when you next visit Hong Kong.
Thank you for choosing Courtyard by Marriott Hong Kong and sharing your stay experience. Firstly, please accept our apologies that your experience did not meet your expectations. We do sincerely value your patronage and of course, apprecia… Show more
Reviewed: 14 August 2025 · Stayed in July 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewI enjoyed my stay at the Courtyard by Marriott. I was a first time visitor to Hong Kong and I particularly appreciated the patient staff who answered my numerous questions about how to get around, how to get a taxi, etc etc. It made it much easier for me to manage
Thank you for choosing Courtyard by Marriott Hong Kong and for taking the time to share your experience. It is a pleasure to know that you had an enjoyable stay with us. We are also pleased to know that you enjoyed the service provided by our colleagues. Once again thank you for sharing your experience with us, and we all look forward to welcoming you back when your travels next bring you to Hong Kong.
Thank you for choosing Courtyard by Marriott Hong Kong and for taking the time to share your experience. It is a pleasure to know that you had an enjoyable stay with us. We are also pleased to know that you enjoyed the service provided by… Show more
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewThe room that I stayed in, Room 2306, was very nice and clean with a beautiful view, The food available during breakfast time was good. The staff at the reception counter were helpful, efficient and professional.
The staff at the MoMo Cafe do require more training. While they were courteous and pleasant in their manner, they lacked experience. For example, during the breakfast buffet on the first two days of my four day stay, my untouched or unfinished food/drinks were taken away from my table during the two minutes when I went back to the buffet counter to get some more food or drinks. When I came back to my table, all food and drinks previously left untouched or unfinished at my table were taken away. I had placed my utensils accordingly to indicate that I had not yet finished my food and my drinks were untouched, but unfortunately everything was taken away so I had to go back up to the buffet counter to get the same food and drinks one more time. Thereafter I was vigilant and watched out for staff eager to clean my table whenever I got up to go to the buffet counter and I once had to remind a staff member that I was not yet finished and to not touch my food plate. This is particularly a problem when a customer a travelling solo with no other person sharing their table to watch out. It would be appreciated if the staff could be reminded to pay attention and wait until they truly believe that a customer has finished their meal and has left the restaurant before clearing up a table, unless of course if the staff have explicit agreement from the customer to take away food and drinks. There is an etiquette for how customers should place their utensils when they have to leave their table momentarily but have not yet finished their food - staff should pay attention to this. Thank you for your kind attention. Cordelia Chan
Thank you for choosing Courtyard by Marriott Hong Kong and sharing your stay experience. Firstly, please accept our apologies that our colleagues make the mistake on not pay attention of your dining experience. We do sincerely value your patronage and of course, appreciate your feedback as it will help us to continuously improve. We sincerely hope you will return to stay with us again and provide us with the opportunity to redeem ourselves. Please do not hesitate to contact me directly and I will ensure your next stay will be a much more enjoyable one. However, it is a pleasure to know that you enjoyed our provided service at front desk and the beautiful view in your room. Once again thank you for sharing your experience with us, and we all look forward to serving you again when you next visit Hong Kong.
Thank you for choosing Courtyard by Marriott Hong Kong and sharing your stay experience. Firstly, please accept our apologies that our colleagues make the mistake on not pay attention of your dining experience. We do sincerely value your pa… Show more
Reviewed: 30 July 2025 · Stayed in July 2025
Verified reviewBenson and Timothy really made my experience exceptional.
Thank you for choosing Courtyard by Marriott Hong Kong and for taking the time to share your experience. It is a pleasure to know that you had an enjoyable stay with us. Once again thank you for sharing your experience with us, and we all look forward to welcoming you back when your travels next bring you to Hong Kong.
Thank you for choosing Courtyard by Marriott Hong Kong and for taking the time to share your experience. It is a pleasure to know that you had an enjoyable stay with us. Once again thank you for sharing your experience with us, and we al… Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 17 July 2025 · Stayed in July 2025
Verified reviewNice rooms, nice bed, nice lighting, nice bathrooms.
A family (2 adults + 2 children) down the hallway kept their room door open nearly at all times during hours they were awake and were very noisy. The sound permeated through the door to my room. The sound proofing on room doors is insufficient. Television reception to certain channels (CNN) just didn't work at all during the stay. The Saturday evening around 10pm in the gym, the water dispening machine was empty. I exercised for an hour (brought my own water). Didn't see anyone refill it.
Thank you for choosing Courtyard by Marriott Hong Kong and sharing your stay experience. Firstly, please accept our apologies that the noise and amenities in our room. We do sincerely value your patronage and of course, appreciate your feedback as it will help us to continuously improve. We sincerely hope you will return to stay with us again and provide us with the opportunity to redeem ourselves. Please do not hesitate to contact me directly and I will ensure your next stay will be a much more enjoyable one. However, it is a pleasure to know that you enjoyed the room facilities. Once again thank you for sharing your experience with us, and we all look forward to serving you again when you next visit Hong Kong.
Thank you for choosing Courtyard by Marriott Hong Kong and sharing your stay experience. Firstly, please accept our apologies that the noise and amenities in our room. We do sincerely value your patronage and of course, appreciate your fe… Show more
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewVery pleasant, welcoming and helpful staff.
Wet floor in the outside area in the front of the main entrance. A bit dangerous and slippery with bad shoes during rainy days.
Thank you for choosing Courtyard by Marriott Hong Kong and sharing your stay experience. Firstly, please accept our apologies that the floor was wet on your arrival. We do sincerely value your patronage and of course, appreciate your feedback as it will help us to continuously improve. We sincerely hope you will return to stay with us again and provide us with the opportunity to redeem ourselves. Please do not hesitate to contact me directly and I will ensure your next stay will be a much more enjoyable one. We are also delighted that you enjoyed our service by our staff. Once again thank you for sharing your experience with us, and we all look forward to serving you again when you next visit Hong Kong.
Thank you for choosing Courtyard by Marriott Hong Kong and sharing your stay experience. Firstly, please accept our apologies that the floor was wet on your arrival. We do sincerely value your patronage and of course, appreciate your feedb… Show more
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewReviewed: 6 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 June 2025 · Stayed in June 2025
Verified reviewLocation, spacious, clean
Can still hear the streets car noise I had to use hear plugs, probably Room 9 and 10 are better for this but I do not know about the size
Thank you for choosing Courtyard by Marriott Hong Kong and for taking the time to share your experience. It is a pleasure to know that you had an enjoyable stay with us. We are also delighted that this room was of the high standard that you have come to expect from Courtyard by Marriott Hong Kong. Once again thank you for sharing your experience with us, and we all look forward to welcoming you back when your travels next bring you to Hong Kong.
Thank you for choosing Courtyard by Marriott Hong Kong and for taking the time to share your experience. It is a pleasure to know that you had an enjoyable stay with us. We are also delighted that this room was of the high standard that y… Show more
Reviewed: 22 June 2025 · Stayed in June 2025
Verified reviewThank you for choosing Courtyard by Marriott Hong Kong and for taking the time to share your experience. It is a pleasure to know that you had an enjoyable stay with us. Once again thank you for sharing your experience with us, and we all look forward to welcoming you back when your travels next bring you to Hong Kong.
Thank you for choosing Courtyard by Marriott Hong Kong and for taking the time to share your experience. It is a pleasure to know that you had an enjoyable stay with us. Once again thank you for sharing your experience with us, and we all… Show more
Reviewed: 14 June 2025 · Stayed in April 2025
Verified reviewReviewed: 11 June 2025 · Stayed in June 2025
Verified reviewReviewed: 4 June 2025 · Stayed in June 2025
Verified reviewThe 7-11 and Circle X just around the corner for late shopping. The pure water dispenser in the room. The entrance space where taxis can unload people off. Staff helpful, sometimes a bit too much. Mattresses are comfortable.
Ugly surroundings, buildings in near ruins right opposite the hotel and all around the neighborhood. Very noisy during the day with the highway right next to hotel (I guess this is our fault for booking a hotel near a highway but we expected Marriott would soundproof the rooms, our big mistake), air conditioning way too noisy. No Netflix. Pillows disappointingly not at the level of usual Marriott standards. Desk chair not comfortable for above average weight persons (metal arms dig into your hips). The ocean view was disappointing, the industrial shipping docks on the waterfront spoiled it.
Thank you for choosing Courtyard by Marriott Hong Kong and sharing your stay experience. Firstly, please accept our apologies for the amenities in our hotel. We do sincerely value your patronage and of course, appreciate your feedback as it will help us to continuously improve. Your feedback has been forwarded to the relevant department, and we will review it accordingly. Once again thank you for sharing your experience with us.
Thank you for choosing Courtyard by Marriott Hong Kong and sharing your stay experience. Firstly, please accept our apologies for the amenities in our hotel. We do sincerely value your patronage and of course, appreciate your feedback as … Show more
Reviewed: 3 June 2025 · Stayed in June 2025
Verified reviewReviewed: 30 May 2025 · Stayed in May 2025
Verified reviewReviewed: 30 May 2025 · Stayed in May 2025
Verified reviewGreat room,good location
Thank you for choosing Courtyard by Marriott Hong Kong and for taking the time to share your experience. We are very pleased to learn that you had an excellent stay with us and enjoyed our room. Also, happy that the location is convenient for you. Once again thank you for sharing your experience with us, and we all look forward to welcoming you back when your travels next bring you to Hong Kong.
Thank you for choosing Courtyard by Marriott Hong Kong and for taking the time to share your experience. We are very pleased to learn that you had an excellent stay with us and enjoyed our room. Also, happy that the location is convenient … Show more
Reviewed: 29 May 2025 · Stayed in May 2025
Verified reviewReviewed: 29 May 2025 · Stayed in May 2025
Verified reviewExcellent staff and great views
All good
Thank you for choosing Courtyard by Marriott Hong Kong and for taking the time to share your experience. It is a pleasure to know that you had an enjoyable stay with us and your room was beautiful and meticulously clean. We are also pleased your room had a marvelous view of Victoria Harbour, and that your stay was further enhanced by the high standard of all our services. Thank you for recommending us, and we look forward to welcoming you back again in the near future.
Thank you for choosing Courtyard by Marriott Hong Kong and for taking the time to share your experience. It is a pleasure to know that you had an enjoyable stay with us and your room was beautiful and meticulously clean. We are also pleas… Show more
Reviewed: 25 May 2025 · Stayed in May 2025
Verified reviewReviewed: 25 May 2025 · Stayed in May 2025
Verified reviewPeople were really nice
Air conditioning was too loud
Thank you for choosing Courtyard by Marriott Hong Kong and sharing your stay experience. Firstly, please accept our apologies for the noise of the air conditioner. We do sincerely value your patronage and of course, appreciate your feedback as it will help us to continuously improve. Your feedback has been forwarded to the relevant department, and we will review it accordingly. However, it is a pleasure to know that you enjoyed the service provided by our colleagues. Once again thank you for sharing your experience with us, and we all look forward to serving you again when you next visit Hong Kong.
Thank you for choosing Courtyard by Marriott Hong Kong and sharing your stay experience. Firstly, please accept our apologies for the noise of the air conditioner. We do sincerely value your patronage and of course, appreciate your feedbac… Show more