香港九龍東皇冠假日酒店住客评语 5星级

Dear oi lee agnes, Thank you for your feedback. We're pleased to hear you found our location convenient for transportation and shopping. However, we sincerely apologize for the issues you experienced regarding room cleanliness and the state of the lobby. Your comments are important to us, and we will address these concerns with our team to ensure a better experience for future guests. We appreciate your understanding and hope to welcome you back for an improved stay. Best regards, Crowne Plaza Hong Kong Kowloon East

Dear oi lee agnes, Thank you for your feedback. We're pleased to hear you found our location convenient for transportation and shopping. However, we sincerely apologize for the issues you experienced regarding room cleanliness and the… 显示更多

Dear Ya Syuan, Thank you for your wonderful feedback! We're delighted to hear that you enjoyed our convenient location, delicious breakfast, clean rooms, and beautiful views. It's great to know that our thoughtful designs and charging facilities made your stay comfortable. We look forward to welcoming you back soon! Best regards, Crowne Plaza Hong Kong Kowloon East

Dear Ya Syuan, Thank you for your wonderful feedback! We're delighted to hear that you enjoyed our convenient location, delicious breakfast, clean rooms, and beautiful views. It's great to know that our thoughtful designs and charg… 显示更多

Dear pu, Thank you for sharing your positive experience with us. We are delighted to hear that you found our location convenient, safe, and quiet, and that our thoughtful service made your stay enjoyable. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future for another exceptional experience. Best regards, Crowne Plaza Hong Kong Kowloon East

Dear pu, Thank you for sharing your positive experience with us. We are delighted to hear that you found our location convenient, safe, and quiet, and that our thoughtful service made your stay enjoyable. Your feedback is greatly apprecia… 显示更多

Dear Y, Thank you for taking the time to share your comments with us. We sincerely apologize for the issues you encountered during your stay, including the lack of water, refrigerator cleanliness, carpet stains, and closet lighting. This falls short of our usual standards, and we truly appreciate you bringing these matters to our attention. Regarding the absence of drinking water bottles in the room, we have introduced brand new filtered water station in our guest rooms for water refill and to support sustainability. Please rest assured that we have addressed each concern with our respective teams to ensure immediate corrective action is taken. Your feedback is invaluable in helping us improve, and we would be grateful for the opportunity to welcome you back and provide you with the exceptional experience you deserve. Once again, we apologize for the inconvenience and thank you for your understanding. Best regards, Crowne Plaza Hong Kong Kowloon East

Dear Y, Thank you for taking the time to share your comments with us. We sincerely apologize for the issues you encountered during your stay, including the lack of water, refrigerator cleanliness, carpet stains, and closet lighting. This f… 显示更多

Dear Yi Hsiang, Thank you for taking the time to share your detailed feedback regarding your recent stay with us. We are pleased to hear that you found our location convenient and appreciated the helpfulness of our staff during your nine-day visit. We sincerely apologize for the issues you encountered, including the room lighting and the breakfast quality. Your suggestions regarding the egg supplier and reminders for smoking policies will be taken into serious consideration as we strive to improve our services. We will also address your comments about training for our staff to ensure a consistently high standard of service across the board. Your insights are invaluable in helping us enhance the experience for all our guests. Thank you again for sharing your positive experiences with us and also letting us know where we can improve. We hope that on your next visit you will notice significant improvements that reflect our commitment to providing an exceptional stay. Best regards, Crowne Plaza Hong Kong Kowloon East

Dear Yi Hsiang, Thank you for taking the time to share your detailed feedback regarding your recent stay with us. We are pleased to hear that you found our location convenient and appreciated the helpfulness of our staff during your nine-d… 显示更多