8.4

Reviews of Eaton HK 4 stars

380 Nathan Road, Jordan, Yau Tsim Mong District, Hong Kong, Hong Kong

  • Louise

    Reviewed: 3 September 2025 · Stayed in August 2025

    Verified review
  • Kimiko

    Reviewed: 2 September 2025 · Stayed in August 2025

    Verified review

    - The Eaton put their promise of hiring diverse staff into reality - Its a safe and comfortable environment for queer BIPOCs - Every day two big bottles of drinking water were provided for free - You can feel that the place is popular with local HK people, who visit the bar, restaurant, take a nap or sit and chat in the lobby, its a lively place, not only for tourists. - The location is very central and practical, bus and metro station are very close to the hotel - Self service laundry nearby

    - Due to the weather conditions the pool was closed often. That was not the fault of the hotel, it's a government regulation, but do not book the hotel just because of the pool. - The breakfast price is too high, so we always ate in a nice Dim Sum place a few minutes away from the hotel

  • Danielli

    Reviewed: 2 September 2025 · Stayed in September 2025

    Verified review
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  • Vijayaprabu

    Reviewed: 2 September 2025 · Stayed in August 2025

    Verified review
  • 7.0 Good
    Pradipa

    Reviewed: 1 September 2025 · Stayed in August 2025

    Verified review

    Refilled water

    The wall is too thin. Got disturbed by noises from outside. The wind from AC blew at my face when lay down on bed, cant adjust.

  • Olga

    Reviewed: 31 August 2025 · Stayed in August 2025

    Verified review

    The bed is very comfy! The Standard room (new design) is quite ergonomic, despite the small size - we had less clutter than usual The new design of the room is vibey, the lobby is stylish Loved the bar at the 4th floor - good Bloody Mary

    The bathroom is too small, and lacks functionality that you find in tiny Japanese hotel bathrooms. Shower sprays everywhere, you sit on a toilet with feet in a puddle Cleaning is average: the bed is crisp (though our linen had a hole), but the bathroom clearly needs deep clean every few weeks Breakfast is not included and, frankly speaking, if you don't overeat, you can go to any hipster coffee shop nearby and have a breakfast for 2 at a price for 1 at the hotel Location is OK, given that your first impression of HK would be from less fancy area

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  • Anonymous

    Reviewed: 30 August 2025 · Stayed in August 2025

    Verified review
  • Anonymous

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review
  • 7.0 Good
    Ruohan

    Reviewed: 29 August 2025 · Stayed in July 2025

    Verified review
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  • Ruth

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review
  • Inés

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review
  • Bir

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review

    Nice room designs Multiple food options within the hotel Great location

    Not big issues but, - Can hear the corridor easily so not very sound proof - Lift was a bit annoying to operate with.

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  • Cleo

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review

    Big and clean room , comfy beds

  • Ikran

    Reviewed: 27 August 2025 · Stayed in July 2025

    Verified review
  • David

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review

    The price

    Room could do with being another foot or two wider but for the price I was happy

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  • Anonymous

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review
  • Alice

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review
  • Anna

    Reviewed: 26 August 2025 · Stayed in July 2025

    Verified review

    It feels more like a community than a hotel: it’s a hub of art and cultural initiatives. It’s my second stay at Eaton, I highly recommend it.

    Property response:

    Dear Anna, Thank you so much for your stellar review! We're delighted to hear that you enjoyed your stay at Eaton HK. It was a pleasure to host you. We look forward to hosting you again during your next visit to Hong Kong! Kind regards, Shane Pateman Managing Director

    Dear Anna, Thank you so much for your stellar review! We're delighted to hear that you enjoyed your stay at Eaton HK. It was a pleasure to host you. We look forward to hosting you again during your next visit to Hong Kong! Kind regar… Show more

    Eaton HK
    29 August 2025
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  • Payne

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review
  • Filippo

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review
  • Catherine

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review

    Good locations

    Small room

    Property response:

    Dear Catherine, Thank you for choosing Eaton HK, and for taking the time out of your day to leave a review. We're delighted to hear that you enjoyed your stay at Eaton HK, and that you appreciated our restaurants and location. We appreciate your comments about our room size—we have a variety of room types that have different sizes, so please don't hesitate to reach out for more details should you decide to stay with us again! It was a pleasure to host you. We look forward to hosting you again during your next visit to Hong Kong! Kind regards, Shane Pateman Managing Director

    Dear Catherine, Thank you for choosing Eaton HK, and for taking the time out of your day to leave a review. We're delighted to hear that you enjoyed your stay at Eaton HK, and that you appreciated our restaurants and location. We appr… Show more

    Eaton HK
    27 August 2025
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  • Kodak_moment

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review

    Boutique hotel with all the facilities you'd want in the summer (open air pool, aircon gym) but at a budget-friendly price point. The 'Terrible Baby' bar was great - nice place to hang out in the evening. Didn't pay for breakfast as there's a Starbucks next door and plenty of Cha chaan teng for a more local experience, but have heard it is good. Hotel is close to MTR and many of the main HK bus routes pass through there so easy to get around. Staff are friendly and relaxed. There are a couple of laundry businesses in the area that will do same day so there's no need to pay for expensive hotel laundry service.

    Lifts were an issue. Very busy and often waiting for a couple of minutes for one to arrive that wasn't already full. The hotel card often didn't work so a bit stressful. Gym could have had a wider range of equipment.

    Property response:

    Dear Kodak_moment, Thank you for choosing Eaton HK, and for taking the time out of your day to leave a review. We're delighted to hear that you enjoyed your stay at Eaton HK, and that you appreciated our facilities, bar, location and customer service. We are sorry for the inconvenience you experienced with the crowded lifts, card access issues, and the gym facilities. We've passed your feedback to the related department for their immediate review so that we can make improvements, as our guests' experience is of utmost important to us. It was a pleasure to host you. We look forward to hosting you again during your next visit to Hong Kong! Kind regards, Shane Pateman Managing Director

    Dear Kodak_moment, Thank you for choosing Eaton HK, and for taking the time out of your day to leave a review. We're delighted to hear that you enjoyed your stay at Eaton HK, and that you appreciated our facilities, bar, location and c… Show more

    Eaton HK
    27 August 2025
  • Jasmine

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review

    Love the size of the room and location

    Nil

    Property response:

    Dear Jasmine, Thank you for choosing Eaton HK, and for taking the time out of your day to leave a review. We're delighted to hear that you enjoyed your stay at Eaton HK, and that you appreciated our room and location. It was a pleasure to host you. We look forward to hosting you again during your next visit to Hong Kong! Kind regards, Shane Pateman Managing Director

    Dear Jasmine, Thank you for choosing Eaton HK, and for taking the time out of your day to leave a review. We're delighted to hear that you enjoyed your stay at Eaton HK, and that you appreciated our room and location. It was a pleasur… Show more

    Eaton HK
    27 August 2025
  • Anonymous

    Reviewed: 23 August 2025 · Stayed in August 2025

    Verified review
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  • Mohammadreza

    Reviewed: 23 August 2025 · Stayed in August 2025

    Verified review
  • Showing 1 - 25

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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