Reviews of Eaton HK 4 stars
380 Nathan Road, Jordan, Yau Tsim Mong District, Hong Kong, Hong Kong

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Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewReviewed: 2 September 2025 · Stayed in August 2025
Verified review- The Eaton put their promise of hiring diverse staff into reality - Its a safe and comfortable environment for queer BIPOCs - Every day two big bottles of drinking water were provided for free - You can feel that the place is popular with local HK people, who visit the bar, restaurant, take a nap or sit and chat in the lobby, its a lively place, not only for tourists. - The location is very central and practical, bus and metro station are very close to the hotel - Self service laundry nearby
- Due to the weather conditions the pool was closed often. That was not the fault of the hotel, it's a government regulation, but do not book the hotel just because of the pool. - The breakfast price is too high, so we always ate in a nice Dim Sum place a few minutes away from the hotel
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewRefilled water
The wall is too thin. Got disturbed by noises from outside. The wind from AC blew at my face when lay down on bed, cant adjust.
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewThe bed is very comfy! The Standard room (new design) is quite ergonomic, despite the small size - we had less clutter than usual The new design of the room is vibey, the lobby is stylish Loved the bar at the 4th floor - good Bloody Mary
The bathroom is too small, and lacks functionality that you find in tiny Japanese hotel bathrooms. Shower sprays everywhere, you sit on a toilet with feet in a puddle Cleaning is average: the bed is crisp (though our linen had a hole), but the bathroom clearly needs deep clean every few weeks Breakfast is not included and, frankly speaking, if you don't overeat, you can go to any hipster coffee shop nearby and have a breakfast for 2 at a price for 1 at the hotel Location is OK, given that your first impression of HK would be from less fancy area
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in July 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewNice room designs Multiple food options within the hotel Great location
Not big issues but, - Can hear the corridor easily so not very sound proof - Lift was a bit annoying to operate with.
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewBig and clean room , comfy beds
Reviewed: 27 August 2025 · Stayed in July 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewThe price
Room could do with being another foot or two wider but for the price I was happy
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in July 2025
Verified reviewIt feels more like a community than a hotel: it’s a hub of art and cultural initiatives. It’s my second stay at Eaton, I highly recommend it.
Dear Anna, Thank you so much for your stellar review! We're delighted to hear that you enjoyed your stay at Eaton HK. It was a pleasure to host you. We look forward to hosting you again during your next visit to Hong Kong! Kind regards, Shane Pateman Managing Director
Dear Anna, Thank you so much for your stellar review! We're delighted to hear that you enjoyed your stay at Eaton HK. It was a pleasure to host you. We look forward to hosting you again during your next visit to Hong Kong! Kind regar… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewGood locations
Small room
Dear Catherine, Thank you for choosing Eaton HK, and for taking the time out of your day to leave a review. We're delighted to hear that you enjoyed your stay at Eaton HK, and that you appreciated our restaurants and location. We appreciate your comments about our room size—we have a variety of room types that have different sizes, so please don't hesitate to reach out for more details should you decide to stay with us again! It was a pleasure to host you. We look forward to hosting you again during your next visit to Hong Kong! Kind regards, Shane Pateman Managing Director
Dear Catherine, Thank you for choosing Eaton HK, and for taking the time out of your day to leave a review. We're delighted to hear that you enjoyed your stay at Eaton HK, and that you appreciated our restaurants and location. We appr… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewBoutique hotel with all the facilities you'd want in the summer (open air pool, aircon gym) but at a budget-friendly price point. The 'Terrible Baby' bar was great - nice place to hang out in the evening. Didn't pay for breakfast as there's a Starbucks next door and plenty of Cha chaan teng for a more local experience, but have heard it is good. Hotel is close to MTR and many of the main HK bus routes pass through there so easy to get around. Staff are friendly and relaxed. There are a couple of laundry businesses in the area that will do same day so there's no need to pay for expensive hotel laundry service.
Lifts were an issue. Very busy and often waiting for a couple of minutes for one to arrive that wasn't already full. The hotel card often didn't work so a bit stressful. Gym could have had a wider range of equipment.
Dear Kodak_moment, Thank you for choosing Eaton HK, and for taking the time out of your day to leave a review. We're delighted to hear that you enjoyed your stay at Eaton HK, and that you appreciated our facilities, bar, location and customer service. We are sorry for the inconvenience you experienced with the crowded lifts, card access issues, and the gym facilities. We've passed your feedback to the related department for their immediate review so that we can make improvements, as our guests' experience is of utmost important to us. It was a pleasure to host you. We look forward to hosting you again during your next visit to Hong Kong! Kind regards, Shane Pateman Managing Director
Dear Kodak_moment, Thank you for choosing Eaton HK, and for taking the time out of your day to leave a review. We're delighted to hear that you enjoyed your stay at Eaton HK, and that you appreciated our facilities, bar, location and c… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewLove the size of the room and location
Nil
Dear Jasmine, Thank you for choosing Eaton HK, and for taking the time out of your day to leave a review. We're delighted to hear that you enjoyed your stay at Eaton HK, and that you appreciated our room and location. It was a pleasure to host you. We look forward to hosting you again during your next visit to Hong Kong! Kind regards, Shane Pateman Managing Director
Dear Jasmine, Thank you for choosing Eaton HK, and for taking the time out of your day to leave a review. We're delighted to hear that you enjoyed your stay at Eaton HK, and that you appreciated our room and location. It was a pleasur… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified review