15 Mercury Street, Causeway Bay Causeway Bay,, Hong Kong, Hong Kong
#123 of 296 hotels in Hong Kong
Guests' ChoiceBased on 649 hotel reviews
8.2Cleanliness
8.8
Comfort
8.7
Location
8.7
Facilities
8.2
Staff
8.2
Value for money
8.3
Free WiFi
9.2
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End of dialog contentReviewed: 31 August 2025
Billy
AustraliaExcellent location, everything is just stone steps, efficiency to recipient & helpful for house keeping, especially thanks to Eling, she always made the room in good condition when I went back. So, I really enjoy & happy for my 7 night stay in the hotel. Recommended to every traveller to stay.
Stayed in August 2025
Reviewed: 30 August 2025
Marian
GermanyThe elevators took a long time to come. It often skips your floor, which made the wait longer. There is no option to take the stairs to the lobby. You have to take the elevator to get out. They were not flexible in my request to reduce my stay from 4 to 3 nights, although I requested the change nearly 1 month in advance.
Great location with many restaurants in the area, mtr, buses and trams nearby. Airport bus also close by.
Stayed in August 2025
Reviewed: 30 August 2025
Maxime
FranceNothing really
Great location, comfort, very nice
Stayed in August 2025
Reviewed: 27 August 2025
Theodoros
GreeceThe room was spacious and comfortable, cozy and well organised. Cleaning staff was so kind and polite, especially Ruby, the lady was of uttermost kindness.
Stayed in August 2025
Reviewed: 14 August 2025
Amihan
PhilippinesPillows smelled like the pillow cases were not clean. Staff seemed insincere.
Amazing amenities, huge space for Hong Kong.
Stayed in August 2025
Reviewed: 9 August 2025
Patricia
PhilippinesLate check-in. Room was only ready beyond 4pm.
The lobby/receiving area is a bit small. Repairs on leaking airconditioning pipes were being done at the time we were staying.
Stayed in August 2025
Reviewed: 28 July 2025
Preawphan
ThailandN/A
Value for money! Location is good surrounding with restaurants and convenient stores. Close to public transportation like bus, tram and MTR. Having spacious room in comparison with other hotels with comfortable bed.
Stayed in July 2025
Reviewed: 20 July 2025
Tit
Hong KongRoom air-con gets a little cold at times with the temperature adjustment not really working, hallway has no air-con which feels stuffy, never had to wait more than a minute for the elevator so it's not a big deal.
Not your 5 stars luxury hotel, but great location, helpful staffs, clean and comfortable room, close to everything, reasonable price. Will likely stay there again for a short trip next time.
Stayed in July 2025
Reviewed: 11 July 2025
Anna
United StatesThere was no way to get around the daily cleaning and no "do not disturb" sign to hang on the door.
The room was impeccably clean, and the wifi was strong and reliable.
Stayed in July 2025
Reviewed: 6 July 2025
Elke
Hong KongThe cleaning ladies talk loudly in the corridor, as early as 8 am in the morning,
Front desk staff are always courteous, friendly, and helpful. I once left some food in the fridge, and they kept it for me for days.
Stayed in June 2025
Reviewed: 6 July 2025
Jesse
TanzaniaAll amenities from bedding to the rest room.
The modernity yet spacious
Stayed in June 2025
Reviewed: 9 June 2025
Mohamed
Saudi ArabiaSmall rooms No cabinets
Central location Walking distance to MTR station Very clean and quiet rooms
Stayed in June 2025
Reviewed: 9 June 2025
Jn
United StatesThe hallway was not air conditioned. The elevators were under repair during our stay. So the wait time was longer. The rooms have limited clothe storage.
Very convenient location. Good restaurants nearby. Easy access to the tram, airport bus, local buses, the Tin Hau and Fortress Hill MTR stations. Good size bathrooms. The front desk was helpful. The laundry across the street could deliver our clothes to the hotel.
Stayed in May 2025
Reviewed: 30 May 2025
Hoi
Hong KongUnable to clean my room immediately upon my request in the morning.
Good price. Nice staff.
Stayed in May 2025
Reviewed: 29 May 2025
Phua
SingaporeNo.
My recent stay at Eco Tree Hotel Causeway Bay was excellent. I would like to thank to the Hotel's Supervisor Ms Amy Yim and her team for their hard work and efforts to make up the room clean and comfortably. Also, staff attentive to every details is very much appreciated. I will definitely be visiting again.
Stayed in May 2025
Reviewed: 15 May 2025
Joaine
JapanNone.
The room was quite spacious compared to most hotels in the area, which was a pleasant surprise. The location is very convenient, making it easy to get around. The property is well-maintained, and the staff were generally helpful. They could be a bit more welcoming, but that seems to be a common experience in Hong Kong. Overall, a solid choice for a comfortable stay.
Stayed in March 2025
Reviewed: 6 May 2025
Zi
SingaporeRelatively run down, although the room is quite clean.
Value for money. Quite a large space to open a luggage. About 10 mins walk to the metro which is quite convenient.
Stayed in April 2025
Reviewed: 26 April 2025
Cathrine
New ZealandThere was no microwave, iron and ironing board.
The hotel is very clean and the location is very convenient.
Stayed in April 2025
Reviewed: 25 April 2025
Tomas
SlovakiaStaff could not speak English and were not very friendly (but this might be just a cultural difference in this region)
Decent view from the room, nice and clean room with multiple useful amenities (such as air dehumidifier - this is a must for your stay in Hong Kong), great location close to East Coast Park and metro station
Stayed in April 2025
Reviewed: 14 April 2025
Yu
TaiwanStaff is always nice, location is good, and the room is more comfortable than I expected. There is a market in the front and 7-11 nearby.
Stayed in April 2025
Reviewed: 7 April 2025
Christian
SwitzerlandThe double bed is actually a connected 1 bed. I booked a full double. It's a minor issue though.
It's exactly what it advertised: a nice and cozy 3 stat hotel
Stayed in April 2025
Reviewed: 4 April 2025
Ellen
BelgiumIt was not really in Causeway Bay but a bit further away
Size of the room was great, good beds and a nice bathroom.
Stayed in March 2025
Reviewed: 25 March 2025
Sook
SingaporeLocation is between 2 mtr stations Tin Hau and Fortress Hill walking distance ard 7min for both Walking distance 15 min to causeway bay too.. plenty little eateries n bread/cake shops.
Stayed in March 2025
Reviewed: 14 March 2025
Jeroen
NetherlandsNeeded a room change because of a constant high pitched buzzing sound coming from the ceiling. Unfortunately only possible the next day. New room didn't have it. Very thin walls. No sound proofing at all. Could clearly hear the neighbours, in both rooms we stayed in. Hard beds (though they provided an extra topper when asked). Pillows inside of plastic bags in pillow cases. We removed them but come on... And no toilet brush?
Good location. Close to Tin Hau station. Very clean. Nice shower. Strong aircon. Small rooms but made good use of the space.
Stayed in March 2025
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