Reviews of Eco Tree Hotel Sheung Wan 4 stars

Location is right next to the MTR exit. Staff are very friendly from the reception to housekeeping. Shoutout to friendly reception: Henry, Stephen, and Jim. I didn't get the names of the hoelusekeeping team, but they are superb as well. Highly recommendable.

Near thé city

Nothing

We enjoyed the Eco tree hotel a lot. The staff were very friendly and helpfull and help us to arrange a taxi to the airport. They also let us leave our luggage safe for a couple of hours. Specially the old doorman was super friendly. Always greeted us with a smile!

There was a plastic cover over the matrasses which made the beds very hot. And nothing to do with the hotel- but the street does not smell good. All the fish sellers shops- we are not used to that

Excellent location, 30 second walk to MTR station. Clean, comfortable rooms, spacious by HK standards for the price. Check in staff were friendly and helpful.

No complaints

just above mtr-subway entrance, traditional chinese neighborhood. large rooms for hong kong-standards. very nice staff.

Very friendly staffs. Great location

The Hotel was clean and the location was amazing. The staff are also very helpful and nice

It is close to the Sai Ying Pun metro entrance

The location is not Sheung Wan as advertised. It is in the Sai Ying Pun dried fish district and not very convenient. My HK friends found it amusing that we were staying here, there are much better value options around. The building is old and were plumbing issues requiring toilets to be flushed with buckets of water for two separate days

Very close to transport and Tiffany was very helpful with advice when my partner was injured. Room was very good and comfortable.

I would have liked an English news service on TV.

Location and convenience

Elevators are too small to serve so many floors. Reception area is tight.

the staff were polite and did "try" to be helpful. we wanted to keep 2 luggage with them as we were houng Shenzhen for 2 nights before returning to this hotel for another 2 nights. the hotel wanted to charge us HK$50 per piece of luggage per night even though we have a forward booking. after some discussion, they agreed to waive the charge.

during our stay there, the aerial was down, so there was no signal. we were not able to watch tv. then we were told the pipe burst and there is no water to flush the toilet. the staff blamed it on the government but if this sort of things happens frequently, the hotel should find their own solutions such as providing a longer shower hose to reach the toilet. well, the basic requirements of a 1-2 star is not even met during my stay. Basically, if anything in the hotel breaks down during your stay, too bad for you.

Located at Sai Ying poon, a very vibrant area to experience the local vibes

Lacking a common area for guest to chill, there’s a space but not very inviting

Near airport

Front hotel not in the main street

The location is top! And the staff is very friendly.

Great location right near the train station, my room was upgraded on check in and excellent service was provided by the front desk team (Tiffany and Jim). Highly recommended.