Reviews of Harbour Grand Hong Kong 5 stars
23 Oil Street, North Point, Hong Kong, Hong Kong
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewAttentive and helpful staff, everything nice and clean Good location.
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewThe view, the spacious room, the location
I & my husband have been staying 3 nites (23 - 26 Aug) thru agoda, my son 4 nites (23 - 27 Aug) thru agoda (3 nites) and booking.com (the last nite 26 - 27 Aug) in other room amd then when we come back from shenzhen on 31 Aug and stay for another 3 nites for 2 rooms (both and each nite thru booking.com), they are not treating us special to upgrade the room or give good view, instead my bathroom has some long hair in floor drain before I take a bath and also the spring bed is old already this time, not cozy to sleep.
Reviewed: 31 August 2025 · Stayed in June 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewClean and nice buffet
Dated property - rooms need upgrading
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewBeautiful hotel right at the waterfront with beautiful views of the city. Very attentive staff and excellent facilities. Very close to MTR and good to explore both Kowloon and island side. Had a great stay
It feels a bit dated, like many hotels in HK, but it’s easy to see past it
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewLocation
Electric socket
Dear KAM CHUNG PETER Thank you very much for sharing this encouraging review on Booking.com. We are delighted to learn that you enjoyed every aspect of your stay and passionate & attentive services made your stay a comfortable and memorable one. Thank you once again for choosing & recommending us and we certainly hope to be able to host another wonderful stay for you next time. Kind regards, Shinya Lau/ Director of Guest Services
Dear KAM CHUNG PETER Thank you very much for sharing this encouraging review on Booking.com. We are delighted to learn that you enjoyed every aspect of your stay and passionate & attentive services made your stay a comfortable and memor… Show more
Reviewed: 31 August 2025 · Stayed in July 2025
Verified reviewWe stayed at this 5 star luxury hotel located in the heart of Hong Kong island. Our floor had a scenic view of the harbour. The room was quite small, it looked and felt dated, everything felt old inside in comparison to the grand reception. The breakfast on the 42 floor was was very good, there was a good selection to choose from and the view of the harbour from the breakfast area was absolutely fantastic. The location is stunning with spectacular views of the Victoria harbour skyline. The reception and entrance is quite grand. There are good facilities including a roof top swimming pool, fitness centre and spa. It is located near various shopping, dining, local restaurants and entertainment districts and is just 3 minutes walk from Fortress Hill Station.
Hong Kong was extremely hot in July 2025, yet the hotel did not provide the basic amenities, water in the rooms and they did not provide toothbrush to guest.
Dear Amaka Thank you very much for taking the time to share your experience about your stay. We are concerned to read of your disappointment which the experience did not entirely meet your expectation. Thank you once again for your valuable feedback which is the most helpful for us to identify the areas to further improvement of our services. We sincerely hope that we will have the opportunity to welcome you back to Harbour Grand Hong Kong in the near future. Kind regards, Derek Chung/ Senior Guest Services Manager
Dear Amaka Thank you very much for taking the time to share your experience about your stay. We are concerned to read of your disappointment which the experience did not entirely meet your expectation. Thank you once again for your valua… Show more
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewStaff- Maria was very helpful, she was very kind and attentive which made our stay exceptionally nice
Rooms are old
Dear Guest Thank you very much for sharing this encouraging review on Booking.com. We are delighted to learn that you enjoyed every aspect of your stay and passionate & attentive services made your stay a comfortable and memorable one. Thank you once again for choosing & recommending us and we certainly hope to be able to host another wonderful stay for you next time. Kind regards, Shinya Lau/ Director of Guest Services
Dear Guest Thank you very much for sharing this encouraging review on Booking.com. We are delighted to learn that you enjoyed every aspect of your stay and passionate & attentive services made your stay a comfortable and memorable one. … Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewEverything is perfect!
No any problem.
Dear ALIAKSANDR Thank you very much for sharing this encouraging review on Booking.com. We are delighted to learn that you enjoyed every aspect of your stay and passionate & attentive services made your stay a comfortable and memorable one. Thank you once again for choosing & recommending us and we certainly hope to be able to host another wonderful stay for you next time. Kind regards, Shinya Lau/ Director of Guest Services
Dear ALIAKSANDR Thank you very much for sharing this encouraging review on Booking.com. We are delighted to learn that you enjoyed every aspect of your stay and passionate & attentive services made your stay a comfortable and memorable … Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewBreakfast had ample choices Pool has a really nice view Staff was very very polite and welcoming, shout out to Maria at the reception, giving us super recommendations 42nd floor rooftop viewing spot was just wow Club lounge on the 41st floor is a nice plus Metro was a short walk away Great restaurants around the hotel
Interior is a bit dated, but totally ok Soundproofing not up to today’s standards
Dear Andras Thank you very much for sharing this encouraging review on Booking.com. We are delighted to learn that you enjoyed every aspect of your stay and passionate & attentive services made your stay a comfortable and memorable one. Thank you once again for choosing & recommending us and we certainly hope to be able to host another wonderful stay for you next time. Kind regards, Shinya Lau/ Director of Guest Services
Dear Andras Thank you very much for sharing this encouraging review on Booking.com. We are delighted to learn that you enjoyed every aspect of your stay and passionate & attentive services made your stay a comfortable and memorable one.… Show more
Reviewed: 27 August 2025 · Stayed in July 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewGreat location, not far from Fortress Hill MTR. Very accessible. Comfortable bed, room cleaned daily. Nice pool and lovely views across the harbour.
Interiors slightly dated - but not a problem at all
Dear Kristian Thank you very much for sharing this encouraging review on Booking.com. We are delighted to learn that you enjoyed every aspect of your stay and passionate & attentive services made your stay a comfortable and memorable one. Thank you once again for choosing & recommending us and we certainly hope to be able to host another wonderful stay for you next time. Kind regards, Shinya Lau/ Director of Guest Services
Dear Kristian Thank you very much for sharing this encouraging review on Booking.com. We are delighted to learn that you enjoyed every aspect of your stay and passionate & attentive services made your stay a comfortable and memorable on… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewThe view
The hotel old and dated. Room smell
Dear Tse Thank you very much for taking the time to share your experience about your stay. We are concerned to read of your disappointment which the experience did not entirely meet your expectation. Thank you once again for your valuable feedback which is the most helpful for us to identify the areas to further improvement of our services. We sincerely hope that we will have the opportunity to welcome you back to Harbour Grand Hong Kong in the near future. Kind regards, Shinya Lau/ Director of Guest Services
Dear Tse Thank you very much for taking the time to share your experience about your stay. We are concerned to read of your disappointment which the experience did not entirely meet your expectation. Thank you once again for your valuable f… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewThe restaurant and bar upstairs and the beautiful view
Old, very dated. Rooms have an unpleasant smell Carpet is old, deco is old
Dear Tse Thank you very much for taking the time to share your experience about your stay. We are concerned to read of your disappointment which the experience did not entirely meet your expectation. Thank you once again for your valuable feedback which is the most helpful for us to identify the areas to further improvement of our services. We sincerely hope that we will have the opportunity to welcome you back to Harbour Grand Hong Kong in the near future. Kind regards, Shinya Lau/ Director of Guest Services
Dear Tse Thank you very much for taking the time to share your experience about your stay. We are concerned to read of your disappointment which the experience did not entirely meet your expectation. Thank you once again for your valuable f… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewSpacious suite, great harbour view, nice amenities in the room
Due to the hotels popularity the check in took a bit of time. Not all check in counters operating.
Dear Jason Thank you very much for sharing this encouraging review on Booking.com. We are delighted to learn that you enjoyed every aspect of your stay and passionate & attentive services made your stay a comfortable and memorable one. Thank you once again for choosing & recommending us and we certainly hope to be able to host another wonderful stay for you next time. Kind regards, Shinya Lau/ Director of Guest Services
Dear Jason Thank you very much for sharing this encouraging review on Booking.com. We are delighted to learn that you enjoyed every aspect of your stay and passionate & attentive services made your stay a comfortable and memorable one. … Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in June 2025
Verified reviewReviewed: 24 August 2025 · Stayed in July 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewThe hotel executive club lounge on 41st floor. Conveniently close to Fortress Hill station
Breakfast was moved to the 3rd floor general restaurant rather than on the 41st executive club area without prior notice
Dear Robert Thank you very much for taking the time to share your experience about your stay. We are concerned to read of your disappointment which the experience did not entirely meet your expectation. Thank you once again for your valuable feedback which is the most helpful for us to identify the areas to further improvement of our services. We sincerely hope that we will have the opportunity to welcome you back to Harbour Grand Hong Kong in the near future. Kind regards, Derek Chung/ Senior Guest Services Manager
Dear Robert Thank you very much for taking the time to share your experience about your stay. We are concerned to read of your disappointment which the experience did not entirely meet your expectation. Thank you once again for your valuabl… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified review