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住客也評論了這些住宿
住客評語如何運作
每則住客評分會介在 1－10 分之間。我們將收到的所有住客評分相加，然後將總分除以收到的評分數量，計算出您看到的整體評分。我們採用加權計算的評分系統，意味著越新的評語將對整體住客評分計算有越大的影響。此外，住客也可以在其他重要項目給予「分項分數」，例如：地理位置、清潔度、員工、舒適度、設施、性價比與免費 WiFi。請注意，住客會分別送出項目評分和整體分數，因此兩者之間沒有直接關係。
若您曾入住在本平台上預訂的住宿，或曾抵達該住宿但未實際入住，都可為住宿留下評語。若要修改您已發送的評語，請聯繫我們的客服團隊。
我們有真人與自動化的系統來專門偵測是否有假評語在本平台發送。若發現該情況便會刪除評語，若有需要，也會針對該負責的人採取行動。
若有任何人發現可疑之處，也可隨時回報給我們的客服團隊，以讓我們的造假查核小組可以進行調查。
理想上，不論是正評或負評，我們會刊登所有收到的評語。但我們將不會刊登包含或涉及以下內容之評語：
- 政治敏感評論
- 宣傳內容
- 非法活動
- 個人或敏感資訊（例如電子郵件、電話號碼或信用卡資訊）
- 髒話、與性相關的內容、仇恨言論、歧視性言論、威脅或暴力相關內容
- 垃圾訊息和造假內容
- 虐待動物
- 冒充他人身分（例如，撰寫評語者冒充他人身分）
- 任何違反我們評語撰寫指南的內容。
為確保顧客能找到實用的評語，我們僅接受在退房後 3 個月內送出的評語，而且當評語在頁面上顯示超過 36 個月，或者住宿有所有權變更的情況時，我們就會停止顯示這些評語。
住宿方可以選擇回覆評語。
若同時有多則評語時，最新的評語會顯示在最上方，同時還會取決於其他一些因素（評語所用的語言，該評語是僅評分還是含有評論等）。若有需要，您可以將評語排序和／或篩選（按年份、評語分數等）。
我們有時也會顯示來自其他知名旅遊網站的外部評語分數。當有此情況時，我們會有清楚說明。
評語標準與準則
這些標準與準則目的是確保 Booking.com 網站上的內容是相關性高、適合全家觀看，沒有過於強烈極端的表達言論，我們也會避免敏感資訊和議題的評論。
內容需與旅遊相關。最實用的評語是詳細的敘述並能幫助他人作出決定的內容。請避免針對個人言論攻擊、政治話題、道德或宗教議題。促銷相關內容將被刪除，關於 Booking.com 的服務問題將轉至客戶服務或住宿服務團隊處理。
發表內容需適合全球用戶閱讀 請勿嘗試以各種語言的特殊寫法表達褻瀆的字詞，任何涉及仇恨言論、歧視性言詞、威脅、色情、暴力或鼓吹非法行為之言論都是不允許的。
用心撰寫獨立的旅客回覆評語的寶貴之處在於其原創性，您可以依據自己的經驗書寫。Booking.com 的住宿合作夥伴不能代表旅客發表評論，或提供獎勵換取好評。以不當手法惡意降低競爭同業評分之行為將不被接受。
尊重他人隱私 Booking.com 會致力維護 Email、電話號碼、網站地址、社交平台帳號及其他個人資料的保密。
於 Booking.com 網站上發表意見的是住客及住宿單位，而非代表 Booking.com。Booking.com 不為任何評論或回覆之言論負責。Booking.com 只是言論傳播者（沒有審核之義務）並非發布者。
系統預設評語排序依據為：發出評語日期、相關程度高，並可能包含但不只限於：您使用的語言、包含文字內容的評語、非匿名評語。還有其他排序方式可用（旅客類型、分數…等等）。
翻譯聲明
此服務部分翻譯由 Google 提供。Google 不以明示或暗示的方式保證其翻譯的內容，包含任何對準確性、可靠性、適售性、對特定目的的適用性或非侵權的保證。
載入中…
填寫日期：2025 年 9 月 5 日 · 2025 年 8 月入住
真實住客評語填寫日期：2025 年 9 月 4 日 · 2025 年 8 月入住
真實住客評語填寫日期：2025 年 9 月 4 日 · 2025 年 9 月入住
真實住客評語填寫日期：2025 年 9 月 3 日 · 2025 年 9 月入住
真實住客評語booking和这家酒店都太差劲了，做事没交代。我们预定了三晚，最后一天临时加了一晚但随即因为工作得离开并联系酒店和booking帮我们改日期入住或退款，booking客服主动说帮忙联系酒店取消后消失不回信息并正常扣款！！！同时酒店也不回复说自己无法处理要自己联系，踢皮球一样！这种五钻酒店这种服务意识以及booking这种没交代的服务体系让我深感失望！奉劝别预定这种没有一点人文和服务的酒店，同时也别在booking上预定！
服务差劲
Dear Lihong Thank you for your review. Kindly be informed to contact our Reservations Team for the date change request. Best Regards Shinya Lau Director of Guest Services
填寫日期：2025 年 9 月 3 日 · 2025 年 8 月入住
真實住客評語填寫日期：2025 年 9 月 2 日 · 2025 年 9 月入住
真實住客評語填寫日期：2025 年 8 月 31 日 · 2025 年 8 月入住
真實住客評語酒店的环境与景观非常不错
希望天台观景时间可以延长，增加早上看日出
Dear Mingzhu Thank you very much for sharing this encouraging review on Booking.com. We are delighted to learn that you enjoyed every aspect of your stay and passionate & attentive services made your stay a comfortable and memorable one. Thank you once again for choosing & recommending us and we certainly hope to be able to host another wonderful stay for you next time. Kind regards, Shinya Lau/ Director of Guest Services
Dear Mingzhu Thank you very much for sharing this encouraging review on Booking.com. We are delighted to learn that you enjoyed every aspect of your stay and passionate & attentive services made your stay a comfortable and memorable one… 顯示更多
填寫日期：2025 年 8 月 30 日 · 2025 年 8 月入住
真實住客評語填寫日期：2025 年 8 月 30 日 · 2025 年 8 月入住
真實住客評語填寫日期：2025 年 8 月 30 日 · 2025 年 8 月入住
真實住客評語填寫日期：2025 年 8 月 28 日 · 2025 年 8 月入住
真實住客評語填寫日期：2025 年 8 月 27 日 · 2025 年 8 月入住
真實住客評語地理位置不错，很方便；设施旧了，空调吵，但是性价比可以。
办理入住的员工几不友好，不在意服务可以选择这家。
Dear Guest Thank you very much for taking the time to share your experience about your stay. We are concerned to read of your disappointment which the experience did not entirely meet your expectation. Thank you once again for your valuable feedback which is the most helpful for us to identify the areas to further improvement of our services. We sincerely hope that we will have the opportunity to welcome you back to Harbour Grand Hong Kong in the near future. Kind regards, Shinya Lau/ Director of Guest Services
Dear Guest Thank you very much for taking the time to share your experience about your stay. We are concerned to read of your disappointment which the experience did not entirely meet your expectation. Thank you once again for your valuable… 顯示更多
填寫日期：2025 年 8 月 27 日 · 2025 年 8 月入住
真實住客評語地点可以，有地铁有公车，房间设施也还说得过去，对于这个价位，也不能挑剔，空调有些吵。
印象最深就是碰到几个前台办理入住人员，相当不友好！这是我在香港其他酒店从未经历的，给与这些服务人员超级差评。另外动不动就火警演戏，不知何故，非常影响休息。
Dear Guest Thank you very much for taking the time to share your experience about your stay. We are concerned to read of your disappointment which the experience did not entirely meet your expectation. Thank you once again for your valuable feedback which is the most helpful for us to identify the areas to further improvement of our services. We sincerely hope that we will have the opportunity to welcome you back to Harbour Grand Hong Kong in the near future. Kind regards, Shinya Lau/ Director of Guest Services
Dear Guest Thank you very much for taking the time to share your experience about your stay. We are concerned to read of your disappointment which the experience did not entirely meet your expectation. Thank you once again for your valuable… 顯示更多
填寫日期：2025 年 8 月 26 日 · 2025 年 8 月入住
真實住客評語升级了房型
床单上有别的客人留下的头发，长短都有
Dear YILI Thank you very much for taking the time to share your experience about your stay. We are concerned to read of your disappointment which the experience did not entirely meet your expectation. Thank you once again for your valuable feedback which is the most helpful for us to identify the areas to further improvement of our services. We sincerely hope that we will have the opportunity to welcome you back to Harbour Grand Hong Kong in the near future. Kind regards, Shinya Lau/ Director of Guest Services
Dear YILI Thank you very much for taking the time to share your experience about your stay. We are concerned to read of your disappointment which the experience did not entirely meet your expectation. Thank you once again for your valuable … 顯示更多
填寫日期：2025 年 8 月 26 日 · 2025 年 8 月入住
真實住客評語風景優美！
沒有
Dear pai Thank you very much for sharing this encouraging review on Booking.com. We are delighted to learn that you enjoyed every aspect of your stay and passionate & attentive services made your stay a comfortable and memorable one. Thank you once again for choosing & recommending us and we certainly hope to be able to host another wonderful stay for you next time. Kind regards, Shinya Lau/ Director of Guest Services
Dear pai Thank you very much for sharing this encouraging review on Booking.com. We are delighted to learn that you enjoyed every aspect of your stay and passionate & attentive services made your stay a comfortable and memorable one. Th… 顯示更多
填寫日期：2025 年 8 月 25 日 · 2025 年 8 月入住
真實住客評語填寫日期：2025 年 8 月 24 日 · 2025 年 8 月入住
真實住客評語填寫日期：2025 年 8 月 22 日 · 2025 年 8 月入住
真實住客評語入住登記太耐
Dear Ho Thank you very much for taking the time to share your experience about your stay. We are concerned to read of your disappointment which the experience did not entirely meet your expectation. Thank you once again for your valuable feedback which is the most helpful for us to identify the areas to further improvement of our services. We sincerely hope that we will have the opportunity to welcome you back to Harbour Grand Hong Kong in the near future. Kind regards, Derek Chung/ Senior Guest Services Manager
Dear Ho Thank you very much for taking the time to share your experience about your stay. We are concerned to read of your disappointment which the experience did not entirely meet your expectation. Thank you once again for your valuable… 顯示更多
填寫日期：2025 年 8 月 20 日 · 2025 年 8 月入住
真實住客評語買野都要自己落去買..
Dear Lo Wing Thank you very much for taking the time to share your experience about your stay. We are concerned to read of your disappointment which the experience did not entirely meet your expectation. Thank you once again for your valuable feedback which is the most helpful for us to identify the areas to further improvement of our services. We sincerely hope that we will have the opportunity to welcome you back to Harbour Grand Hong Kong in the near future. Kind regards, Derek Chung/ Senior Guest Services Manager
Dear Lo Wing Thank you very much for taking the time to share your experience about your stay. We are concerned to read of your disappointment which the experience did not entirely meet your expectation. Thank you once again for your valuab… 顯示更多
填寫日期：2025 年 8 月 19 日 · 2025 年 7 月入住
真實住客評語風景漂亮
無
Dear 育瑄 Thank you very much for sharing this encouraging review on Booking.com. We are delighted to learn that you enjoyed every aspect of your stay and passionate; attentive services made your stay a comfortable and memorable one. Thank you once again for choosing & recommending us and we certainly hope to be able to host another wonderful stay for you next time. Kind regards, Shinya Lau/ Director of Guest Services
Dear 育瑄 Thank you very much for sharing this encouraging review on Booking.com. We are delighted to learn that you enjoyed every aspect of your stay and passionate; attentive services made your stay a comfortable and memorable one. Thank yo… 顯示更多
填寫日期：2025 年 8 月 18 日 · 2025 年 7 月入住
真實住客評語填寫日期：2025 年 8 月 17 日 · 2025 年 8 月入住
真實住客評語填寫日期：2025 年 8 月 17 日 · 2025 年 6 月入住
真實住客評語填寫日期：2025 年 8 月 16 日 · 2025 年 8 月入住
真實住客評語填寫日期：2025 年 8 月 15 日 · 2025 年 8 月入住
真實住客評語