The pool was very busy all the time, couldn’t have a chance to use the facility during my stay.

View of the room and the housekeeping staff were all very polite and friendly

Stayed in August 2025

There were no amenities offered ex, bath robe , iron , water , toothbrush, tissues , hotel slippers , tissues, tea bags. I had to call room service to ask for all

Everything was amazing at the hotel

Stayed in August 2025

The hotel was well maintained and rooms are comfortable. I was very happy with lounge access, strongly recommended. Pool was clean, warm and spacious. The only issue was lack of shade, sun was rather strong.

Stayed in August 2025

Not 5, but 4 stars

Nice Hôtel, well located, decent value for money.

Stayed in August 2025

No sitting area downstairs ( only dining area with seats witch add singers some nights but you had to be paying for dinner to see them ) No bar area just to have a drink and talk in the nights. Residents lounge upstairs which was never used by anybody and only club guests aloud in. ( what a waste)

Location was perfect. Very clean Beds very comfortable

Stayed in August 2025

It was a smoking room. I didn’t expect that and wasn’t told it would be

Stayed in August 2025

The area around the hotel is residential and there is nothing interesting except the seefront.

The hotel is geographically located in the center of Hong Kong, but on the edge of the city's business and nightlife. The staff are friendly, the hotel is clean, the rooftop pool is nice, and the harbour view rooms have great views. The hotel has great club rooms with a lobby and snacks.

Stayed in August 2025

Breakfast buffet was expensive only alternative was the Cafe and it to was expensive. $10 for a cup of coffee. Cheaper cafes nearby.

Lovely big comfortable room on 15th floor overlooking the harbour. Great outdoor pool. Close to street and ferry. Good shops and restaurants nearby. Staff helpful and polite.

Stayed in August 2025

The room was very empty and didn't feel very cosy. Feel like there should be a sofa or another furniture piece to fill up the room more.

Cleanliness and big size room. Upgraded to a Superior King Room with harbour view

Stayed in August 2025

Easy access to MTR station. Harbour view at restaurant. Room is spacious.

Stayed in July 2025

Very busy hotel

Great location, big fancy looking hotel and close to most shopping and train stations

Stayed in April 2025

Savoury selection in the club room in the evening. The minced chicken skewers were nothing but bone, fat and grizzle and I wouldn't have fed them to my dog. Beef and lamb skewers were not much better. Poor show for a club room of a 5 star hotel. Some staff extremely disinterested and can't be bothered.....need Tiffany training. No shade at the pool and no access to drinks on the pool deck.

Tiffany one of the reception staff was absolutely amazing she was so helpful and made such a difference to how much we enjoyed Hong Kong. She could teach a lot of the other staff so much. Loved the view from our room. Floor to ceiling windows overlooking the harbour. Housekeeping were so efficient.....room made up by the time we returned from breakfast. Easy access to MTR to get around.

Stayed in July 2025

Located beside the bay, with lovely views from the dining and reception areas. Comfortable bed, helpful staff, standard hotel room.

Stayed in June 2025

A small thing but a large tv screen was in the middle of the window which kind of spoilt the vista. Only a minor point though!

We loved the view and the luxurious room.

Stayed in June 2025

Could have more tea bags 2 was inadequate there was not any milk. The room supplies were minimal and disappointing for the price. only one chair to sit on

location

Stayed in June 2025

Staff

Great location

Stayed in May 2025

Good choice of different foods at the main buffet. Good choice of food in the executive lounge.

Stayed in June 2025

Breakfast options never change. No large coffee cups. Food provided in the Suites was poor and repetitive

Room is comfortable and location perfect for me.

Stayed in June 2025

Breakfast at lounge should have more variety , pool area needs improvements

hotel is amazing and has everything you need, room is huge, staff is friendly and helpful

Stayed in June 2025

Breakfast was very outdated and it was almost the same options everyday. The service at the main buffet restaurant was was horrible.Most of the waiters at the club lounge especially an old male waiter was quite rude. Didn’t attend to us and just stood there looking at our group. Property wasn’t great old hotel that has been renovated bathrooms could definitely be improved.

Tiffany at the Club Lounge was super friendly and went above and beyond to make us feel at home. One of the best executives I have come across.

Stayed in June 2025

Personally I am a little bit "allergic" to mask wearing. If hotel staff wears a mask it creates a distance between the guest and the staff I think. And no, these people do not have a cold or something like this. Unless suddenly 90% of staff has a cold. And yes , I know , I know , it is everybody 's personal right to wear one but I am just not a fan . Some staff's in the restaurant English maybe limited ? I had a few occasions where I said or asked something and or staff did not reply or mumbled something that could not be understood. Just a minor detail.

7-11 convient store very close by , also a Japanese or Korean supermarket close by. Close to MTR, the view on the bay from the hotel is quite spectacular ! In the morning lots of people walking and jogging along the waterfront ! Nice !

Stayed in June 2025

The buffet is the same every day

Location

Stayed in June 2025

The food in the Harbour club could have been a little better (and more choice) for an executive lounge and it lacked atmosphere.

We used the Harbour Club for most breakfasts, afternoon tea and drinks in the evening. Some staff lacked customer service focus while others were very helpful. Queenie on reception was wonderful! Nothing was too much trouble and she worked her magic and found us a room for an early check-in as our plane landed before 7am. Our room was very comfortable and had a lovely view. Concierges were very helpful when asking for maps and general tourist information and the luggage handlers were always jumping in to assist with luggage. We were even offered a shower in the gym before we flew out at 10pm.

Stayed in June 2025

I was a bit disappointed with the limited opening hours of the pool and gym, which made it hard to fit into my schedule. Also, the front desk staff weren’t very welcoming, there were no greetings (Goodmorning/Goodevenibg) or helpful gestures, which made the check-in/check out and general experience at reception feel quite cold. It destroys our wonderful stay at the hotel at the end.

I really liked the property at Harbour Grand Kowloon. The location was fantastic right by the harbour with beautiful waterfront views. The room was spacious, clean and well-maintained and the bed was super comfortable. The housekeeping staff were also very friendly and helpful throughout my stay. I especially loved the rooftop pool, such an amazing spot to relax and enjoy the skyline. It was a great experience.

Stayed in June 2025