Location Its easily accessible

Stayed in August 2025

location far from city center

very nice room, hotel is next to park and shopping center

Stayed in August 2025

Concierge Team was very helpful

Stayed in July 2025

I dont like charge everything. But l will understand. Because the government's new law

I like swimming pool and gym. Hotel next to shopping mall. And train so easy access everywhere

Stayed in July 2025

Pictures of the room show a microwave and stove but this was not available upon checking. Apparently, the microwave and stove is only available to guests who book directly with the hotel and stay long-term.

Parents stayed, they were very happy. Said the staff were very pleasant and the view is great.

Stayed in June 2025

The rooms had a noticeable musty smell upon check-in, and some of the corridors also had a similar damp odour. The beds were extremely firm and quite uncomfortable, which made it difficult to get a good night’s sleep. Additionally, the location isn’t ideal if you're looking to explore Hong Kong Island or visit major tourist attractions — it takes around 45 minutes by public transport to reach the city centre, and a taxi can cost approximately $70 AUD one way.

On the positive side, the staff were very friendly and helpful throughout our stay, and we really enjoyed the pool facilities.

Stayed in June 2025

We tried to change the travel dates a week earlier, but hotel claimed they didn’t get the message (they don’t check their booking.com messages either). And refused to give us refunds

It was okay

Stayed in April 2025

The hotel is a bit dated also some floors are for smoking so even when you are on the non smoking floor just above the smoking floor you could still smell the smoke

The room was spacious,, convenient for the shops and plenty of restaurants also very good for public transport

Stayed in April 2025

Far from tourist attractions, takes about 1hr- 1.5hr to get to the tourist attractions (by train).

We got upgraded to a bigger room. Was very spacious. Cleaned daily and really comfortable. Amazing views from the bedroom. Across the road from train and bus station.

Stayed in May 2025

Scent of smoke on non-smoking floors. Furniture is outdated as others say, but it's fine. A bit pricey given those drawbacks (perhaps it was more expensive given Chinese Golden Week holiday).

Suitable location if you're visiting HK New Territories/Yuen Long. Rooms are simple but sufficient.

Stayed in May 2025

Nothing so far.

Love the location. It’s one hour by bus from the airport. Staying there for overnight flight. The room so spacious. It has bathtub. You could find any place to eat just around the corner. Seven eleven also very close.

Stayed in May 2025

The AC is a bit noisy in our room (21st floor) and i could feel the springs of the mattress

Location, swimming pool, helpfull staff

Stayed in April 2025

great bkfst great pool great gym /spa/sauna

Stayed in April 2025

Smell was mouldy in most places of the hotel.

Great location.

Stayed in April 2025

Both rooms that were given were non-smoking rooms but there was a strong cigarette smell each time you opened the door of the first room so we were glad that we were able to move to another room, which was much more pleasant. The air con wasn't very effective. The air con is near the bathroom but because the rooms are quite big, it didn't feel as if the cool air reach the other end of the room where the beds are.

The room is spacious. I booked a twin room to share with my sister but on arrival we were told that there were only double rooms left and they asked if this would be okay. It wasn't really as we're two sisters in our late 40s who didn't want to share a bed but we didn't have much choice (my sister ended up sleeping on the sofa in the room). I asked when a twin room would be available and they said the next day so at least the double bed was only for one night. Both rooms we stayed in were very quiet despite a major road being outside. There are plenty of shops and restaurants, the light railway and a lovely park very close to the hotel - these were really useful to have.

Stayed in March 2025

Room decoration a bit old fashioned.

Friendly staff.

Stayed in March 2025

Power box in bedroom super noisy

Spacious room, hot water for bath. Close to light rail and shopping mall

Stayed in March 2025

No big things to not like it!

Was clean and cozy!

Stayed in December 2024

Even though our floor was a non smoking floor, I found people smoking nearby the elevator.

The room was large and beds were very comfortable. Cleaning was done daily. The view from our room was nice. Next to the hotel there is a commercial centre and a beautiful park. The personnel was kind and helped us with all our requests.

Stayed in March 2025

The location is far from Hong Kong city but there was a mall beside it, and a big park. It was 45 min-1hr away. You have to buy toothbrush for 5 HKD, paying 1,000 HKD per day should include toothbrush for the guests in my opinion.

Staff were good. A little bit confusing, but good.

Stayed in February 2025

Can’t complain

Views nice location near tram stop so not impossible to get here just download the octopus for tourist card and add octopus and you’ll be able to top up and get around the city!!

Stayed in February 2025

Location is fantastic!

Stayed in December 2024

Every thing

Stayed in January 2025

Air conditioning is not working ( no heating) and air circulation fan was noisy.

Large room with separate dinning room

Stayed in January 2025