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Reviews of Hennessy Hotel 4 stars

353 Hennessy Road, Hong Kong, Hong Kong

#218 of 296 hotels in Hong Kong

Guests' Choice

Review score

Based on 134 hotel reviews

7.1

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.5

  • Location

    8.6

  • Facilities

    7.1

  • Staff

    8.0

  • Value for money

    7.4

  • Free WiFi

    8.0

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Showing 1 – 25

  • Reviewed: 6 July 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 3 nights

    Would love to have a little bit more security so you feel more safe in terms of entry/ exit of the building/ access to the floor. Also, the digital lock at the door is quite loud in terms of unlocking and locking (it makes some kind of an announcement) that you feel like your neighbours would know when you enter/ exit your room. I think this is due to the nature of plumbing in HK, you can hear your neighbouring room using the shower/ sink with the turning on/ off of the tap.

    Great location in terms of accessibility to public transport (ding ding, bus, MTR) and airport transport (Bus). Unfortunately it is between 2 MTR station and so there will be some walking involved if you are planning to catch the MTR to the hotel. It is a small hotel in terms of the block rooms available; each floor has only 3 rooms and there is a HK dessert shop next to the entrance. Even though it is on the main road, it is reasonably quiet (we were staying on 13th floor if I remembered correctly). Staff is polite. The room is actually reasonably roomy in the context of what a hotel room could be; there is no need for one person to climb over another person to get to bathroom/ exit etc. Kettle, instant coffee and tea bags provided. Great hot water supply and water pressure. Knowing it is a cheaper hotel in comparison to hotels nearby (especially the location it is in), it has definitely met my expectations in terms of comfort, cleanliness and accessibility.

    Stayed in May 2025

  • Reviewed: 6 May 2025

    7.0
    Good.
    • Business trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 6 nights

    As we weren't looking for something out of the ordinary, we didn't have much expectations from the hotel. The property is small but they should have a breakfast buffet floor too. It will definitely boost up their demand.

    Since we went for business, the hotel met our needs of just crashing at night and leaving in the morning. The location was good, Halal food was also in under 10 mins walk, shopping areas was also under 10 mins and even the metro. The place doesn't have breakfast available.

    Stayed in May 2025

  • Reviewed: 6 May 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 5 nights

    The hotel was still undergoing renovations in March, which means that amenities were upgraded. It is a very convenient location - 5 min walk to/from the Causeway Bay MTR, and practically next to the MTR is the massive Times Square Mall.

    Stayed in March 2025

  • Reviewed: 25 April 2025

    8.0
    nice hotel nice location
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 8 nights

    In between 2 MTR stops so had to walk some way to get on the train. No body wash refill provided in one bedroom when it ran out & no soap refill in the other. There was also a drain in the middle of the bathroom which was persistently wet. We requested an extra pillow from the cleaner which never arrived. The lobby was restricted due to refurbishment making it inconvenient whilst waiting for the elevator due to lack of area.

    Nice hotel, which was small with what appeared to be only ?3 rooms per floor but very tall. We had decent sized rooms for Hong Kong with comfy beds. The fancy toilet seat was very intricately designed. Lively area with convenience stores, department strores, malls and restaurants all around. Easy to reach from the airport on the A11 airport bus stopping almost outside.

    Stayed in February 2025

  • Reviewed: 9 April 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 8 nights

    There had been some hiccups with the facilities in the hotel. Management listened and fixed them at once

    Stayed in April 2025

  • Reviewed: 22 March 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 8 nights

    No real facilites at this hotel but ok for our needs which was a well located place to sleep. It's narrow and very high.

    Good location with lots of city life around. It was between Causeway Bay and Wanchai MTR stations so a 10 minute walk either way.

    Stayed in February 2025

  • Reviewed: 17 March 2025

    6.0
    Difficulty to find location.
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There was no sign on the street to find the hôtel.

    Price ok.

    Stayed in March 2025

  • Reviewed: 12 December 2024

    6.0
    Good for poor couple wanna stay in HK for few nights.
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Tight shower and no amenities

    Pillow was very good

    Stayed in December 2024

  • Reviewed: 29 November 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Good location, hotel is on the ding ding line

    Stayed in November 2024

  • Reviewed: 22 November 2024

    6.0
    Had it not been for the air conditioning it would be ok
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Dysfunctional (non-responsive) air conditioning in our room. Staff helped by bringing in a heater so we slept with air conditioning at full blast plus heater

    Stayed in November 2024

  • Reviewed: 20 November 2024

    7.0
    You get what you pay for.
    • Business trip
    • Solo traveller
    • Deluxe Twin Room
    • Stayed 4 nights

    Only basic services, no restaurant

    Very near to everything.

    Stayed in November 2024

  • Reviewed: 13 November 2024

    7.0
    Decent price for decent sized room.
    • Leisure trip
    • People with friends
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    My friends were scratching during their stay although I didn't have the same problem. There might have been bed bugs but we didn't check anymore with the front desk.

    The hotel was near bus stops. And a little walk away from the MTR. The rooms were bigger than I expected esp the room for 3. The rooms were clean enough.

    Stayed in August 2024

  • Reviewed: 5 November 2024

    8.0
    Good value, good location
    • Leisure trip
    • Solo traveller
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The bed was a bit stiff. That’s the only thing I can fault.

    Friendly service and great location. Rain shower in the bathroom

    Stayed in November 2024

  • Reviewed: 25 October 2024

    7.0
    Value for the Money. Facilities not good enough
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Both USB plugins were broken. I could not charge my cell phone without an extra transformer. The toilet had a small leak.

    Very convenient location.

    Stayed in October 2024

  • Reviewed: 13 October 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    It’s very small but the bed is fine. We didn’t love the wet room shower and it could have definitely done with more storage that we could hang up clothes and fold clothes in drawers.

    Stayed in October 2024

  • Reviewed: 7 October 2024

    6.0
    very average for a high price
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    For the price you pay - there are better 4 star hotels closer to other main attractions like the MTR.

    Not to much, just another hotel room. Typical 3 star accommodation.

    Stayed in September 2024

  • Reviewed: 24 August 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 4 nights
    • Submitted via mobile

    Cleanliness

    Close to shops.

    Stayed in August 2024

  • Reviewed: 1 August 2024

    7.0
    Great value for money.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Will like to have a better reception area

    Love the location, clean room, decent bed size and easy to reach with public transportation and Bus from the Airport (basically the bus stops in front of this hotel).

    Stayed in July 2024

  • Reviewed: 22 July 2024

    8.0
    Great location
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 2 nights

    bath shower is too small and water leaking on the floor every time after shower.

    Super location, very convivence to everywhere.

    Stayed in July 2024

  • Reviewed: 13 June 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 6 nights
    • Submitted via mobile

    We just have hot water issue, others are ok

    Very convenient, easy to get transport anytime 😊, Hotel staff are very friendly and helpful

    Stayed in June 2024

  • Reviewed: 31 May 2024

    6.0
    it is ok stay.
    • Leisure trip
    • Solo traveller
    • Deluxe Twin Room
    • Stayed 3 nights

    the old facilities, the noise from the street and the windows can not be opened. the air conditioner needs cleaning!

    the location and the neighbourhood

    Stayed in May 2024

  • Reviewed: 24 April 2024

    7.0
    Good
    • Solo traveller
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Convenient location

    Stayed in March 2024

  • Reviewed: 10 April 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Deluxe Family Room
    • Stayed 2 nights

    Good value for an exceptionally busy weekend in HK

    Stayed in April 2024

  • Reviewed: 4 March 2024

    7.0
    Good location, just Infront of a bus stop directly from airport, in between 2 mtr station
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    The Aircondition in our initial room that were given to us was not working, but they transferred us to a different room immediately.

    We like how the staff were accommodating and gave us advice us where to eat good food

    Stayed in February 2024

Showing 1 – 25

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