Reviews of Hennessy Hotel 4 stars

One of the rooms was flooded with dirty water from the drain in the toilet

Great location in terms of accessibility to public transport (ding ding, bus, MTR) and airport transport (Bus). Unfortunately it is between 2 MTR station and so there will be some walking involved if you are planning to catch the MTR to the hotel. It is a small hotel in terms of the block rooms available; each floor has only 3 rooms and there is a HK dessert shop next to the entrance. Even though it is on the main road, it is reasonably quiet (we were staying on 13th floor if I remembered correctly). Staff is polite. The room is actually reasonably roomy in the context of what a hotel room could be; there is no need for one person to climb over another person to get to bathroom/ exit etc. Kettle, instant coffee and tea bags provided. Great hot water supply and water pressure. Knowing it is a cheaper hotel in comparison to hotels nearby (especially the location it is in), it has definitely met my expectations in terms of comfort, cleanliness and accessibility.

Would love to have a little bit more security so you feel more safe in terms of entry/ exit of the building/ access to the floor. Also, the digital lock at the door is quite loud in terms of unlocking and locking (it makes some kind of an announcement) that you feel like your neighbours would know when you enter/ exit your room. I think this is due to the nature of plumbing in HK, you can hear your neighbouring room using the shower/ sink with the turning on/ off of the tap.

Nothing

The sheets are dirty. The receptionists are not helpful. No room amenities. No water in the room.

Location, staff

The location was great, size of the room was okay compared to hong kong standards

Nothing really

Since we went for business, the hotel met our needs of just crashing at night and leaving in the morning. The location was good, Halal food was also in under 10 mins walk, shopping areas was also under 10 mins and even the metro. The place doesn't have breakfast available.

As we weren't looking for something out of the ordinary, we didn't have much expectations from the hotel. The property is small but they should have a breakfast buffet floor too. It will definitely boost up their demand.

The hotel was still undergoing renovations in March, which means that amenities were upgraded. It is a very convenient location - 5 min walk to/from the Causeway Bay MTR, and practically next to the MTR is the massive Times Square Mall.

Nice hotel, which was small with what appeared to be only ?3 rooms per floor but very tall. We had decent sized rooms for Hong Kong with comfy beds. The fancy toilet seat was very intricately designed. Lively area with convenience stores, department strores, malls and restaurants all around. Easy to reach from the airport on the A11 airport bus stopping almost outside.

In between 2 MTR stops so had to walk some way to get on the train. No body wash refill provided in one bedroom when it ran out & no soap refill in the other. There was also a drain in the middle of the bathroom which was persistently wet. We requested an extra pillow from the cleaner which never arrived. The lobby was restricted due to refurbishment making it inconvenient whilst waiting for the elevator due to lack of area.

There had been some hiccups with the facilities in the hotel. Management listened and fixed them at once

The location was great, close to restaurants, shops and good transport links to go around! The staff were nice and we also got an upgrade which was lovely, the beds were very comfortable and spacious!

Good location with lots of city life around. It was between Causeway Bay and Wanchai MTR stations so a 10 minute walk either way.

No real facilites at this hotel but ok for our needs which was a well located place to sleep. It's narrow and very high.

Your staff, Alex is most friendly, helpful and kind.

Room facilities.

Price ok.

There was no sign on the street to find the hôtel.