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Ulasan Hennessy Hotel 4 bintang

353 Hennessy Road, Hong Kong, Hong Kong

  • Ni

    Diulas: 10 September 2024 · Menginap bulan September 2024

    Ulasan terverifikasi

    Lokasi lumayan bagus cukup dekat stasiun mrt dan banyak bus stop depan hotel dengan banyak tujuan asal kita paham rute busnya

    Komunikasi staff hotel dengan tamu tdk bagus karena tidak paham bahasa inggris. Sangat tidak ramah dan cuek dgn tamu. Saya ada ketinggalan tas didalam taxi saat tiba di hotel ini. Saat saya minta bantuan staff di hotel tdk ada yang bisa kasi solusi...saya mau lapor polisi saya tanya dimana lokasi kantor polisi jawabnya ngak tahu cari2x sendiri..woow.sangat tidak ramah .mereka sibuk dgn urusan mereka sendiri saya merasa mkn mereka ngak butuh turis🤭 jadi cuek sekali

    Tanggapan akomodasi:

    Good afternoon! Thank you for your comment. We are sorry to hear your unpleasant experience here as our colleagues provided the best service for you. When we noticed that you left your bag in the taxi, we provide you the phone number of taxi centre (as they may need your personal information and riding details which you remember the best). On the next day, when you asked our colleagues for assistance of calling the number, we helped you and gave you a memo about the case details that the centre provided. When you were considering whether to report to police, our colleagues also gave you suggestion and it depended on if you chose to called or not. May be there is verbal misunderstanding between our colleagues and you but we just want to let you know that we never refuse to help you or anyone. Although it has been a while since you lost your bag, we will still contact you if the centre find your bag, thank you for your understanding and hope to see you next time!

    Good afternoon! Thank you for your comment. We are sorry to hear your unpleasant experience here as our colleagues provided the best service for you. When we noticed that you left your bag in the taxi, we provide you the phone number of t… Selengkapnya

    Hennessy Hotel
    16 September 2024
  • Yusnandi

    Diulas: 2 Januari 2024 · Menginap bulan Januari 2024

    Ulasan terverifikasi

    Lokasi strategis

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Properti ini juga diberi ulasan oleh tamu lain:

Ulasan tamu menunjukkan pendapat pribadi dari pelanggan Booking.com yang telah mengisi daftar pertanyaan setelah menginap di hotel tersebut. Pendapat-pendapat tersebut belum tentu mencerminkan pandangan dari Booking.com. Lihat Panduan Ulasan kami

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