We have asked the rooms to be on a higher floor, as the previous times we have stayed in this hotel, but the two rooms given to us this time were on the second floor, just beside major air conditioning units. Their noisy operation has ruined our stay.

Very good overall hotel. Very good swimming pool. Superb breakfast. The hotel is very conveniently located just in front of a subway station.

Stayed in July 2025

Having stayed in this hotel several times before and having asked - as usual - a room on a higher floor, we got both rooms on the floor 2 - just beside several main air conditioning units, which were all very noisy and made this stay unpleasant for us. The bathroom amenities, if used, would have to be paid - not usual on a 4 star Hotel.

Location. Swimming pool . Very very good breakfast.

Stayed in July 2025

N/A

Everything.

Stayed in August 2025

Pool, location and staff

Stayed in July 2025

In room’s facility, such as Electric Kettle, chair not provided or inadequate. I Need to call house keeper to bring those to room. As we had 3 persons per room.

Location is Central .

Stayed in July 2025

Non

Center of everything.

Stayed in July 2025

The main complaint would be that the pool was only open from 9:00 to 18:00 & then closed from 12:30-13:30 every day for cleaning!!?? As a tourist wanting to explore HK in the daytime, we would typically have wanted to use the pool before 9am & after 6pm, which was not possible. Also why couldnt the cleaning be done in the 15 hours every day when the pool was closed….?!!

Great location in Kowloon, next to metro station. Modern clean facilities. Great pool & gym.

Stayed in July 2025

The hotel is in Nathan Road and opposite iSquare. The location is great. You can get something to eat at iSquare or around the hotel and/or walk a couple of blocks and catch a ferry across to the island. It's very well located and always busy.

Stayed in July 2025

The room & bathroom is outdated but functional.

Buffet breakfast has a great selection. The location is pretty good with being so close to Tsim Sha Tsui MRT.

Stayed in July 2025

No biddet In the toilet

Breakfast, location, cleanliness

Stayed in June 2025

Location is good. However when we arrived at check-in, it was told the booking is for only 2 adults and no big rooms w/ two beds were available. I showed my booking details for family of 4; then they arranged for a room with one king bed and sofa bed. Ideally 2 queen beds would have been great. The view of the room was literally nothing. The bathrooms were very small, couldn't move around. The bathtub was there but it was not well maintained.

Hotel is in the heart of the Hong Kong. Accessible to MTR and other local transport options. Near to victoria harbor.

Stayed in July 2025

Room was small & old . Not maintained

Location of the hotel & breakfast

Stayed in June 2025

The self check out system does not work and the floor was littered with hair in the bathroom when we first checked into the room.

Good location and the staffs are very friendly and helpful.

Stayed in July 2025

None

Location is central! Room is big and spacious. Can fit our family of 5. The room is newly renovated, room became bigger although no more bathtub. Love the unicorn design which my girls enjoyed a lot! Really nice touch with curtains, wall paper, bedsheets, etc.

Stayed in April 2025

Infrastructure is old and tub drainage doesn't drain so well Housekeeping did a mediocre job at cleaning up the room. Used cups were not washed and sheets were not changed when the card was placed on the bed, indicating the request to change sheets.

The room is spacious and location is superb.

Stayed in June 2025

The only downside was that only one pillow per person was provided, with no spares available, which made it difficult to get comfortable at night.

I really liked the friendly service and how easy it was to check in and out at Holiday Inn. The rooms were clean, and it was in a great location close to everything we needed.

Stayed in June 2025

The lighting inside the room need more improvement, need to be more brighter.

1) Perfect location for shopping, foods, clubs, and souviners. 2) Easy access to Tsim Sha Tsui MRT station. 3) Walking distance to most of the famous shopping mall and tourist spot.

Stayed in June 2025

It’s not so soundproof so we could hear a little noise from outside. But I think it’s not that bad. Did not affect our sleep.

Great location. Right next to Tsim Sha Tsui MTR. Close to Jenny Bakery & Bakehouse. The check-in staff, Yuki was very efficient and very friendly. Knowing we are travelling as a family of 3, she quickly check & upgrade us to a family room since it is available. We really appreciate it very very much!!!🥰. Thank you Yuki. The concierge staff was also very friendly & guide us well to The Peak. The room while not big is clean. The bathroom looks newly renovated. There are plenty of eatery near the hotel. Forgot to mention the housekeeping staff are also very helpful

Stayed in June 2025

Good value for money/room size/location in the center. Most similar options in Hong Kong are more expensive.

Stayed in June 2025

only the pillow is very soft. other than that everything is good.

Location is superb, its near to train and mall and alot of dining places. Room is big and spacious for HK standard. I would come back and stay on the same hotel.

Stayed in June 2025

Hotel is run down but cleanliness still acceptable.

Location and size of the room.

Stayed in June 2025

quality of in-room slippers too flat and slippery

location and close proximity to TST MTR station and surrounding malls, clean and safe rooms

Stayed in June 2025

The air con was quite loud. You had to pay per day for water bottles and other items like shower cap etc.

Great location. Close to public transport, the bay, eateries and shops. Cleaning staff were lovely and always friendly to engage with. It was a nice room and hotel. It was what you needed for a short stay.

Stayed in June 2025

Morning brefast buffet food sub standard n tasteless. No effort put in to cooking simple dishes eg porridge or fried eggs so oily n soaked with oil noodles soup just plain n bland. Food at the chinese restaurant at basement was awful n expensive service was really poor staff more interested in the hp than the clients.

Rooms well cleaned n towels fresh overall ambience at lobby was simple but pleasant.

Stayed in June 2025