Reviews of Hopewell Hotel 5 stars
15 Kennedy Road, Hong Kong, Hong Kong
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewGreat place, Brian one of the staff was really kind and managed to find me a very last minute table at a great HK fine dining restaurant while it was showing fully booked online ! Staff is caring rooms are spacious and new ! I’ll definitely be back on my next stay in Hong Kong
Dear warren, Thank you very much for your continued support and share your feedback with us. Delighted to read that numerous touchpoints of your stay, especially Brian left such a memorable impression! We do our utmost to ensure our guests have a memorable stay and I am delighted to hear this was the case during your time with us. We look forward to welcoming you again in the near future. Best regards, Johnny Yeung Guest Service Manager Hopewell Hotel
Dear warren, Thank you very much for your continued support and share your feedback with us. Delighted to read that numerous touchpoints of your stay, especially Brian left such a memorable impression! We do our utmost to ensure our guests… Show more
Reviewed: 29 August 2025 · Stayed in June 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewLocation
Nothing
Dear Najla, Thank you very much for your continued support and share your feedback with us. We do our utmost to ensure our guests have a memorable stay and I am delighted to hear this was the case during your time with us. We look forward to welcoming you again in the near future. Best regards, Karen Lee Guest Service Manager Hopewell Hotel
Dear Najla, Thank you very much for your continued support and share your feedback with us. We do our utmost to ensure our guests have a memorable stay and I am delighted to hear this was the case during your time with us. We look forw… Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewHelpful staff
Nothing
Dear Sunil, We are pleased to learn about your delightful experience during your visit to Hopewell Hotel. Thank you for sharing your thoughts and we hope to have the opportunity to serve you again. Best regards, Johnny Yeung Guest Service Manager Hopewell Hotel
Dear Sunil, We are pleased to learn about your delightful experience during your visit to Hopewell Hotel. Thank you for sharing your thoughts and we hope to have the opportunity to serve you again. Best regards, Johnny Yeung Guest Serv… Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified review*Bathroom have a good size and shower products are nice. *The coffee table is big enough to put belongings and food on top
*We had two beds but the bed is the SMALLEST that I ever had. It’s smaller than a typical single bed. Maybe only 2.5ft? It made me not able to sleep well due to lack of security
Dear Hoi Yin Irene, Please accept our sincere apologies for the inconvenience experienced during your stay. Your feedback is most appreciated, as constructive feedback such as this enables us to further enhance our operations further to ensure we deliver the utmost luxury experience for all our guests. Thank you again for sharing your feedback and I do hope we have the honour of welcoming you back again in the near future. Warm regards, Johnny Yeung Guest Service Manager Hopewell Hotel
Dear Hoi Yin Irene, Please accept our sincere apologies for the inconvenience experienced during your stay. Your feedback is most appreciated, as constructive feedback such as this enables us to further enhance our operations further to e… Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewHaunted
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewThe Harbour View from our room is stunning! Room is spacious and cleaned daily, purified water provided also. The buffet breakfast is great! There is a mall inside the hotel and a supermarket.
A bit pricey
Dear Lilian, Greetings from Hopewell Hotel! We are pleased to learn about your delightful experience during your visit to Hopewell Hotel. Thank you for sharing your thoughts and we hope to have the opportunity to serve you again. Ricky LI Guest Service Manager Hopewell Hotel
Dear Lilian, Greetings from Hopewell Hotel! We are pleased to learn about your delightful experience during your visit to Hopewell Hotel. Thank you for sharing your thoughts and we hope to have the opportunity to serve you again. Ricky L… Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewGreat hotel and outstanding, very polite and helpful staff. The room is spacy and very cozy. Bed is extraodinary comfortable and everything is sparkly clean. The hotel a bit croudy, bit this is completely clear, becouse that accommodation has 1000 rooms. No extra noises. Room is extremly quiet. And, once again would like to note, that all hotel staff are absolutely amazing.
Nothing.
Dear Dmitry, Greetings from Hopewell Hotel! We are pleased to learn about your delightful experience during your visit to Hopewell Hotel. Thank you for sharing your thoughts and we hope to have the opportunity to serve you again. Ricky LI Guest Service Manager Hopewell Hotel
Dear Dmitry, Greetings from Hopewell Hotel! We are pleased to learn about your delightful experience during your visit to Hopewell Hotel. Thank you for sharing your thoughts and we hope to have the opportunity to serve you again. Ricky L… Show more
Reviewed: 27 August 2025 · Stayed in June 2025
Verified reviewReviewed: 27 August 2025 · Stayed in June 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewBrand new. Everything in the room is handy. Very helpful staff.
No spoons / mixers provided for the tea/coffee. Not a straight forward entrance. Need to go through a shopping mall and a couple of lifts before getting to the room.
Dear Rebecca, Thank you very much for your continued support and share your feedback with us. We do our utmost to ensure our guests have a memorable stay and I am delighted to hear this was the case during your time with us. We look forward to welcoming you again in the near future. Best regards, Karen Lee Guest Service Manager Hopewell Hotel
Dear Rebecca, Thank you very much for your continued support and share your feedback with us. We do our utmost to ensure our guests have a memorable stay and I am delighted to hear this was the case during your time with us. We look f… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewWe liked how everything was easily accessible, the rooms were clean as they were recently renovated.
Dear Andrea, We are pleased to learn about your delightful experience during your visit to Hopewell Hotel. Thank you for sharing your thoughts and we hope to have the opportunity to serve you again. Best regards, Johnny Yeung Guest Service Manager Hopewell Hotel
Dear Andrea, We are pleased to learn about your delightful experience during your visit to Hopewell Hotel. Thank you for sharing your thoughts and we hope to have the opportunity to serve you again. Best regards, Johnny Yeung Guest Ser… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewlocation.Nothing else.
not 5 Stars Hotel as it claims but looks more like tourist hotel .Full of group tours; 3-4 stars maximum. request room change with very unfriendly staff resisting the request.
Dear YEOW HOOI, Greetings from Hopewell Hotel. Please accept our sincere apologies for the inconvenience experienced during your stay. Your feedback is most appreciated, as constructive feedback such as this enables us to further enhance our operations further to ensure we deliver the utmost luxury experience for all our guests. Thank you again for sharing your feedback and I do hope we have the honour of welcoming you back again in the near future. Warm regards, Johnny Yeung Guest Service Manager Hopewell Hotel
Dear YEOW HOOI, Greetings from Hopewell Hotel. Please accept our sincere apologies for the inconvenience experienced during your stay. Your feedback is most appreciated, as constructive feedback such as this enables us to further enhan… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewVery clean and spacious. The best location!
Dear Jocelyn, We are pleased to learn about your delightful experience during your visit to Hopewell Hotel. Thank you for sharing your thoughts and we hope to have the opportunity to serve you again. Best regards, Johnny Yeung Guest Service Manager Hopewell Hotel
Dear Jocelyn, We are pleased to learn about your delightful experience during your visit to Hopewell Hotel. Thank you for sharing your thoughts and we hope to have the opportunity to serve you again. Best regards, Johnny Yeung Guest Se… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewElevators are poorly programmed, for example on the button located on the left of the elevators at 44th floor, pressing the down button will always call and elevator to go up as well as an elevator to go down. Also for the elevators from 3rd to 19th floor, I believe you should reserve an elevator serving only 3rd and 19th floor.
Dear Henni, Greetings from Hopewell Hotel. Please accept our sincere apologies for the inconvenience experienced during your stay. Your feedback is most appreciated, as constructive feedback such as this enables us to further enhance our operations further to ensure we deliver the utmost luxury experience for all our guests. Henni, thank you again for sharing your feedback and I do hope we have the honour of welcoming you back again in the near future. Warm regards, Kitty Leung Guest Service Manager Hopewell Hotel
Dear Henni, Greetings from Hopewell Hotel. Please accept our sincere apologies for the inconvenience experienced during your stay. Your feedback is most appreciated, as constructive feedback such as this enables us to further enhance ou… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewThis hotel is awesome! Really good location close to MTR, very cleand rooms, awesome shower, good quality toiletries. The bed was extremely comfy with high quality bedsheets.
I could have imagined a slightly larger selection of Western food at breakfast, but we still managed.
Dear Katalin, Thank you very much for your continued support and share your feedback with us. Delighted to read that numerous touchpoints of your stay! We do our utmost to ensure our guests have a memorable stay and I am delighted to hear this was the case during your time with us. We look forward to welcoming you again in the near future. Best regards, Kenny Kam Guest Service Manager Hopewell Hotel
Dear Katalin, Thank you very much for your continued support and share your feedback with us. Delighted to read that numerous touchpoints of your stay! We do our utmost to ensure our guests have a memorable stay and I am delighted to hear … Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified review