Reviews of Hotel Ease Tsuen Wan 4 stars
15-19 Chun Pin Street, Hong Kong, Hong Kong
#193 of 296 hotels in Hong Kong
Guests' ChoiceReview score
Based on 314 hotel reviews
7.6Score breakdown
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Cleanliness
8.1
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Comfort
8.1
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Location
6.5
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Facilities
7.8
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Staff
7.9
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Value for money
8.1
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Free WiFi
7.9
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Reviewed: 22 August 2025
Margarette
Philippines2 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Adjoining Room (Family Room and Superior Room)
- • Stayed 3 nights
- • Submitted via mobile
The shuttle bus driver at 8am and 1045pm is so rude. He is not accomodating at all and he is shouting to all of my family when we ride the bus 😠
It's spacious and clean.
Stayed in August 2025
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Reviewed: 2 July 2025
Pinks
Qatar2 reviews8.0Very good- • Family with young children
- • Family Ease Triple Room
- • Stayed 4 nights
- • Submitted via mobile
No bidet , it was really hard
Clean and comfy, we had a good sleep and they clean the room everyday with complete towels and toiletries everyday, shuttle was also convenient
Stayed in July 2025
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Reviewed: 27 April 2025
Neimauri
Australia9 reviews4 helpful votes8.0Very good- • Leisure trip
- • Family with young children
- • Adjoining Room (Family Room and Superior Room)
- • Stayed 3 nights
- • Submitted via mobile
Dirty rooms, floors never vacuumed, sheets never changed during our 6 nights stay. Only towels etc were changed and that's it. when we arrived we opened the door in the bathroom and dust dropped from the top of the door hinges. No laundry services in the hotel. Have to book laundry which is charged per piece of clothing and it can take a day unless its booked as a fast priority one which is more pricey. We had to walk with our laundry to the nearest laundromat which then only took the Octopus card- no coin laundromat close by. The reception staff especially the female ones were quite rude.
Shuttle to MTR was the best thing. So convenient and super fast. At the MTR stop there is a shopping centre on the right side and MTR on the left. The shuttle has a quick turn over - every 30mins. Loved the spaces in the two rooms we had. The drawers we had to put our clothes in, the hangers for clothes to hang. The bed was super comfy and the shower was a blast. Loved the cleaners so friendly and helpful. Would recommend and come back again.
Stayed in April 2025
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Reviewed: 6 April 2025
Elaine
Malaysia11 reviews3 helpful votes8.0Very good- • Leisure trip
- • Family with young children
- • Adjoining Room (Family Room and Superior Room)
- • Stayed 2 nights
- • Submitted via mobile
The surrounding
The free shutter bus
Stayed in April 2025
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Reviewed: 31 March 2025
Mohit
India1 review1 helpful vote8.0“Stay was good near to KCC”- • Business trip
- • Solo traveller
- • Deluxe Ease King or Twin Room - Upper Floors
- • Stayed 1 night
- • Submitted via mobile
No a so much luxury property
Ok as per location. Good room size and clean
Stayed in March 2025
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Reviewed: 19 March 2025
Mary
Philippines4 reviews3 helpful votes8.0Very good- • Leisure trip
- • Family with young children
- • Adjoining Room (Family Room and Superior Room)
- • Stayed 3 nights
- • Submitted via mobile
The free shuttle bus to the closest station was very convenient
Stayed in March 2025
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Reviewed: 14 March 2025
Nicolae
United Kingdom9 reviews9.0“Highly enjoyed, very spacious for Hong Kong, lovely staff, strong shower, comfy bed. Careful when coming from MTR and ca”- • Leisure trip
- • Solo traveller
- • Standard Ease King or Twin Room
- • Stayed 1 night
- • Submitted via mobile
Carrying luggage from the MTR is difficult
Lovely staff, plenty of space, strong shower, big and comfy bed
Stayed in March 2025
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Reviewed: 28 February 2025
Raymond
Philippines1 review9.0“Overall, its very comfortable.”- • Leisure trip
- • Family with young children
- • Adjoining Room (Family Room and Superior Room)
- • Stayed 4 nights
- • Submitted via mobile
The smell of the toilet after flushing has a very bad odor. I think it’s the drainage. The location is very far from the tourist area but very accessible with the bus stations.
The room is spacious and they always make the room and change towels.
Stayed in February 2025
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Reviewed: 21 February 2025
Sitthikorn
Thailand46 reviews3 helpful votes8.0“Value stay, room size ok”- • Leisure trip
- • Family with young children
- • Adjoining Room (Family Room and Superior Room)
- • Stayed 4 nights
Room 801, after coming back to room, always smell the cigarette smoke in the room, especially in the toilet - very strong smell. Can hear voice from room next door, especially when leaning on the bed tops.
Hotel and rooms was ok and acceptable for its price. The location is not an issue as we took Uber throughout the trip. But to reconsider if mainly using train. Check in check out were average without any concerns. We can also leave our luggages and take them in the evening.
Stayed in February 2025
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Reviewed: 29 January 2025
Annabeth
Philippines1 review7.0“Overall, it was a pleasant stay at reasonable price!”- • Leisure trip
- • Family with young children
- • Adjoining Room (Family Room and Superior Room)
- • Stayed 6 nights
- • Submitted via mobile
Not friendly for commuters but the Shuttle service solves this
Cleanliness and the shuttle service going to and from the train stations
Stayed in January 2025
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Reviewed: 22 January 2025
Jakobluca
Germany10 reviews10 helpful votes8.0Very good- • Leisure trip
- • Group
- • Superior Ease King Or Twin Room
- • Stayed 4 nights
The gym was very small and not well-equipped. Furthermore, the noise isolation between rooms wasn't ideal and we were able to hear the guests in the room next door.
The hotel is clean and modern, the size of the room was sufficient. Several good food spots are closely located to the hotel. We initially booked without breakfast, but decided to add breakfast one one morning for HKD 68 / person. The buffet is satisfactory but not overwhelming.
Stayed in January 2025
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Reviewed: 3 January 2025
Jean
Australia4 reviews1 helpful vote7.0“Decent room space for families.”- • Leisure trip
- • Family with young children
- • Standard Ease King or Twin Room
- • Stayed 5 nights
- • Submitted via mobile
The breakfast cost for the buffet served, was not worth it. We had stale rice for breakfast.
The rooms were decent.
Stayed in December 2024
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Reviewed: 2 January 2025
Renzielle
Philippines7 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Adjoining Room (Family Room and Superior Room)
- • Stayed 4 nights
- • Submitted via mobile
Shuttle access
Stayed in January 2025
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Reviewed: 27 December 2024
Philip
New Zealand14 reviews2 helpful votes7.0“A good option for families if you don’t mind the location.”- • Leisure trip
- • Family with young children
- • Family Ease Triple Room
- • Stayed 1 night
- • Submitted via mobile
Quite far from MTR.
Spacious, well priced.
Stayed in December 2024
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Reviewed: 8 December 2024
Nanette
Philippines7 reviews1 helpful vote8.0Very good- • Leisure trip
- • Family with young children
- • Adjoining Room (Family Room and Superior Room)
- • Stayed 3 nights
- • Submitted via mobile
There were no nearby restaurants and the location was situated within factory area
The rooms were larger than we expected and clean
Stayed in October 2024
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Reviewed: 5 December 2024
Mighty
Philippines1 review9.0“Worth the money and my family had a comfortable stay. Shuttle Bus was so helpful also.”- • Leisure trip
- • Family with young children
- • Standard Ease King or Twin Room
- • Stayed 3 nights
- • Submitted via mobile
Worth the money and my family had a comfortable stay. Shuttle Bus was so helpful also.
Stayed in November 2024
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Reviewed: 10 November 2024
Chung
Australia27 reviews3 helpful votes9.0Superb- • Leisure trip
- • Family with young children
- • Superior Ease King Or Twin Room
- • Stayed 19 nights
- • Submitted via mobile
Soundproof needs improvement.
Service and the room sizes are good 👍
Stayed in November 2024
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Reviewed: 3 November 2024
Samantha
Singapore29 reviews8 helpful votes7.0Good- • Leisure trip
- • Family with young children
- • Adjoining Room (Family Room and Superior Room)
- • Stayed 3 nights
- • Submitted via mobile
Location is a bit far from main attractions, during booking, i confirmed a connecting room as travelling with kids but its actually rooms side by side.
The hotel provides shuttle bus service to MTR. Location is pretty far located in the industrial area.. Overall is very clean and love the separation of toilet and shower area.
Stayed in October 2024
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Reviewed: 24 October 2024
Ming
Singapore24 reviews8.0“enjoyable”- • Leisure trip
- • Family with young children
- • Family Ease Triple Room
- • Stayed 2 nights
Nil
Plenty of food neaby. Free transport to metro station
Stayed in October 2024
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Reviewed: 18 October 2024
Y
Hong Kong84 reviews4 helpful votes8.0Very good- • Leisure trip
- • Couple
- • Superior Ease King Or Twin Room
- • Stayed 5 nights
- • Submitted via mobile
The ventilation inside the toilet can be improved. Sound proof is poor.
Location. Very helpful housekeeping staff.
Stayed in October 2024
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Reviewed: 30 September 2024
Kacper
Poland51 reviews8 helpful votes7.0“Good accommodation”- • Leisure trip
- • Group
- • Superior Ease King Or Twin Room
- • Stayed 7 nights
Smell in the room could be better.
Good accommodation with free shuttle bus to metro station. Rooms are clean and overall okay. Towels were changed daily.
Stayed in September 2024
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Reviewed: 30 September 2024
Kacper
Poland51 reviews8 helpful votes7.0“Good accommodation”- • Leisure trip
- • Group
- • Adjoining Room (Family Room and Superior Room)
- • Stayed 6 nights
Smell in the room could be better
Good accommodation with free shuttle bus to metro station. Rooms clean and overalll okay. Towels were changed daily.
Stayed in September 2024
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Reviewed: 16 September 2024
Nijntjehk
United Kingdom12 reviews4 helpful votes7.0“A pleasant stay wth room for improvement”- • Leisure trip
- • Solo traveller
- • Superior Ease King Or Twin Room
- • Stayed 15 nights
- • Submitted via mobile
The hotel doesn't have teabags and coffee granules in the room anymore. You have to ask for them. The smart TV doesn't really work (cannot watch YouTube unless you cast your phone on screen). The last shuttle bus from MTR station departs at 22:45, a bit early. The bed is a little hard.
Helpful staff, shuttle bus to and from Kwai Hing MTR station, water pressure in the shower, mini fridge.
Stayed in September 2024
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Reviewed: 2 September 2024
Dmitry
Russia14 reviews1 helpful vote8.0“Great experience”- • Leisure trip
- • Group
- • Superior Ease King Or Twin Room
- • Stayed 7 nights
- • Submitted via mobile
It is quite far from MTR station by foot but there are plenty of buses which will get you there in 15 min. For the price this is hardly a downside.
Nice and clean hotel. The service was great including everyday fresh towels, toiletries etc. the stuff was pleasant to communicate with.
Stayed in September 2024
