Reviews of iclub To Kwa Wan Hotel 4 stars
8 Ha Heung Road, Ma Tau Wai, Kowloon City District, Hong Kong, Hong Kong

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Reviewed: 28 August 2025 · Stayed in July 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewlounge
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Thank you for taking time sharing your comments with us. We are grateful that you enjoy our service during your stay. We sincerely look forward to your next visit in the near future.
Reviewed: 20 August 2025 · Stayed in July 2025
Verified reviewNothing
Everything, especially the room is very very small and no space at all
Thank you for taking time sharing your observations with us. We deeply appreciate you pointing out the areas that did not meet your expectations. Your valuable feedback has been well conveyed to the concerned departments for immediate improvement. Once again we appreciate your feedback that make us better. We sincerely look forward to your next visit in the near future.
Thank you for taking time sharing your observations with us. We deeply appreciate you pointing out the areas that did not meet your expectations. Your valuable feedback has been well conveyed to the concerned departments for immediate impr… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewon the plus side, even if breakfast was not included, the hotel provided us with pastries and coffee every morning. The housekeeping staff were however very generoous with the towels and toiletries but there was a notice staing that we should bring toiletries of our own. the area was also near the mrt stationg and the bus drop off point. bathropom was clean.
Check in was not that great as the staff barely spoke understandable English. The room(s) were quite small to be construed as a family room (it was two rooms adjoining each other) and with 6 in the family, they only prepared sleeping arrangements for five people. I think our rooms were not properly cleaned as there were still some leftover items (food) in our mini refrigerators. the bathroom was clean however, I told my children not to use the drinking glasses as we were not sure if they were clean. we also left our luggages early with the hotel, however, when we came back during the evenign to check in, no one was available at the luggage stowing area. chekc out was very fast, as they did not check our rooms anymore.
Thank you for taking time sharing your opinion with us. We are grateful that you enjoy our service during your stay and we sincerely appreciate you pointing out the areas that did not meet your expectations. Your valuable feedback has been well conveyed to the concerned departments for immediate improvement. Once again we appreciate your feedback that make us better. We look forward to your next visit in the near future.
Thank you for taking time sharing your opinion with us. We are grateful that you enjoy our service during your stay and we sincerely appreciate you pointing out the areas that did not meet your expectations. Your valuable feedback has bee… Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewVery clean, good service, thank you🥰🥰🥰🥰
Thank you for taking time sharing your comments with us. We are grateful that you enjoy our service during your stay. We sincerely look forward to your next visit in the near future.
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewThe staff at the check in counter can be more frendly with smiles and helpful.
Thank you for taking time sharing your observations with us. We deeply appreciate you pointing out the areas that did not meet your expectations. Your valuable feedback has been well conveyed to the concerned departments for immediate improvement. Once again we appreciate your feedback that make us better. We sincerely look forward to your next visit in the near future.
Thank you for taking time sharing your observations with us. We deeply appreciate you pointing out the areas that did not meet your expectations. Your valuable feedback has been well conveyed to the concerned departments for immediate impr… Show more
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewLocation
Super small room. It is so small that there is no chair, no room to walk as three beds totally occupied the room space.
Thank you for taking time sharing your opinion with us. We are grateful that you enjoy our service during your stay and we sincerely appreciate you pointing out the areas that did not meet your expectations. Your valuable feedback has been well conveyed to the concerned departments for immediate improvement. Once again we appreciate your feedback that make us better. We look forward to your next visit in the near future.
Thank you for taking time sharing your opinion with us. We are grateful that you enjoy our service during your stay and we sincerely appreciate you pointing out the areas that did not meet your expectations. Your valuable feedback has bee… Show more
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewGood location, convenient to food and beverage outlets, housekeeping are well trained and helpful, places are clean enough, value for money, will come back again.
Receptions offer a better attitude and professional manner can increase the value of the hotel images.
Thank you for taking time sharing your opinion with us. We are grateful that you enjoy our service during your stay and we sincerely appreciate you pointing out the areas that did not meet your expectations. Your valuable feedback has been well conveyed to the concerned departments for immediate improvement. Once again we appreciate your feedback that make us better. We look forward to your next visit in the near future.
Thank you for taking time sharing your opinion with us. We are grateful that you enjoy our service during your stay and we sincerely appreciate you pointing out the areas that did not meet your expectations. Your valuable feedback has bee… Show more
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewLocation
Cleaniness is worst..
Thank you for taking time sharing your observations with us. We deeply appreciate you pointing out the areas that did not meet your expectations. Your valuable feedback has been well conveyed to the concerned departments for immediate improvement. Once again we appreciate your feedback that make us better. We sincerely look forward to your next visit in the near future.
Thank you for taking time sharing your observations with us. We deeply appreciate you pointing out the areas that did not meet your expectations. Your valuable feedback has been well conveyed to the concerned departments for immediate impr… Show more
Reviewed: 7 August 2025 · Stayed in July 2025
Verified reviewCoffee machine and water dispenser.
Nothing.
Thank you for taking time sharing your comments with us. We are grateful that you enjoy our service during your stay. We sincerely look forward to your next visit in the near future.
Reviewed: 6 August 2025 · Stayed in July 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewVery neat and clean Rooms are not spacious Very good staffs
Location Cleaning Dealing All services
Thank you for taking time sharing your comments with us. We are grateful that you enjoy our service during your stay. We sincerely look forward to your next visit in the near future.
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewReviewed: 1 August 2025 · Stayed in May 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified reviewStaff
Thank you for taking time sharing your opinion with us. We are grateful that you enjoy our service during your stay and we sincerely appreciate you pointing out the areas that did not meet your expectations. Your valuable feedback has been well conveyed to the concerned departments for immediate improvement. Once again we appreciate your feedback that make us better. We look forward to your next visit in the near future.
Thank you for taking time sharing your opinion with us. We are grateful that you enjoy our service during your stay and we sincerely appreciate you pointing out the areas that did not meet your expectations. Your valuable feedback has bee… Show more
Reviewed: 22 July 2025 · Stayed in June 2025
Verified reviewStayed there for two nights. Veru good location. - you just need to go 3-4 stations to downtown by suubway. Several 7 to 11 supermarkets are in 10 min around the hotel.. Also very good chinese massaje not far from the hotel.. I definetly come back again to this place.
Thank you for taking time sharing your comments with us. We are grateful that you enjoy our service during your stay. We sincerely look forward to your next visit in the near future.
Reviewed: 22 July 2025 · Stayed in June 2025
Verified reviewVEey good location. Not so far from the downtown by subway. 7 to 11 supermarket and very good chinese foot massaje arounfg the hotel
Thank you for taking time sharing your comments with us. We are grateful that you enjoy our service during your stay. We sincerely look forward to your next visit in the near future.
Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewReviewed: 6 July 2025 · Stayed in July 2025
Verified reviewReviewed: 3 July 2025 · Stayed in June 2025
Verified reviewBreakfast is quite simple with orange/apple juice & coffee with crossaint/bread/muffin.Just nice for a quick bite for an empty stomach early in the morning. Can take airport bus A25 to reach directly the road behind the hotel or A22 to reach the front road of the hotel.To Kwa Wan MTR is super near within walking distance. A lot of bus stops near by,very convenient for travelling. Got a lot of restaurants/Wellcome supermarket etc within walking distance. The staffs and cleaner are friendly.
Very dusty for the window pane.Can see hand prints n dust cover it.
Thank you for taking time sharing your comments with us. We are grateful that you enjoy our service during your stay. We sincerely look forward to your next visit in the near future.
Reviewed: 2 July 2025 · Stayed in July 2025
Verified reviewReviewed: 1 July 2025 · Stayed in June 2025
Verified reviewBreakfast and staffs are good
The room size is smaller than what I see on the web site. I can't open the luggage and no room to walk after I pulled out the 3rd bed. Its smaller than the hotel in Japan. My brother book a nicer and bigger hotel with cheaper price in Jordan.
Thank you for taking time sharing your comments with us. We are grateful that you enjoy our service during your stay. We sincerely look forward to your next visit in the near future.