None

They have free breakfast everyday

Stayed in July 2025

Room is clean and comfortable. Central location is the best. You can start exploring the city right from there just walking in literally any direction.

Stayed in April 2025

Nothing

Practically perfect. Staff was very efficient and helpful. Cleaning lady was very professional and kept my room very clean. Laundry was clearly labelled and reasonably priced.

Stayed in June 2025

Very helpful and friendly staffs/manager. I stayed at this hotel before and it was good. However I got room on lower floor and found the room to be old and a bit smelly. I had to go buy room freshener/deodorizer to help with the smell.

Stayed in April 2025

The light switches were confusing. I could never fully turn off all lamps, because switching one thing off turned another thing on. Also, there are not a lot of sockets, and only 1 USB plug in the whole room that I really had to dig for.

Wonderful view and good layout for a room in HK.

Stayed in March 2025

Bed was too hard

Location is perfect and when I needed something in the room (cleaning, cutlery), staff were efficient to help

Stayed in April 2025

Proximity to MRT could be better, limited elevators

Clean, good size apt

Stayed in March 2025

Extra lift to room

Location excellent, breakfast ok

Stayed in February 2025

There are only two lifts so waiting for the lifts can take awhile especially if there are a lot of people. It can be a bit troublesome to be on bottom floor going down as sometimes the lifts could be too full from people on the higher floors going down. There is also a small light in our room, which could have been the smoke sensor, that blinks so the room isn't as pitch black as we would prefer but still dark enough if you don't pay attention to it.

It was clean and all the essentials like toothbrush, toothpaste and hair dryer was included. It is also close to the train. If you need help with something, you can call or scan the QR code which leads to an app for you to request things and they will do their best to bring things to you (e.g. iron, toiletries etc) right away which is helpful when you are tight on time. They don't have any cutleries, but you can go down to reception to ask for a spoon or fork or make a cup of coffee or tea in their coffee machine for free. You can also refill a jug of water there. The shower has a strong pressure. The bathroom is quite see-through. They have a few USB ports by the television for charging your phones etc.

Stayed in February 2025

The only problem was the mini fridge which was very warm and did not get cool at all. Otherwise, everything was okay.

Our stay was very pleasant. The hotel room we booked had decent lighting and ventilation. The bed was comfortable and there was enough storage space. I appreciated the iron and stand available in the room. The staff were pleasant and lovely during our stay. The breakfast options were standard and I appreciated the cleanliness of the common spaces.

Stayed in February 2025

The rooms are small but enough and comfortable. There's a small fridge, a kettle and the wifi works pretty well. The staff was also very helpful. The location is great, close to the MTR station, 7-eleven, lots of shops, bars and restaurants in the neighbourhood.

Stayed in February 2025

The bathroom is not waterproof enough..

Location, clean and the staffs are helpful

Stayed in February 2025

-

The room was modern, full of light , even in December and very clean . Excellent bed and pillows. Bathroom very clean with a lot of pressure in the shower. Free coffee and tea at the reception level . Location is perfect close to the tram, metro and ferries to Kowloon.

Stayed in December 2024

I loved the view from my room and the rooms were very clean

Their rooms are also good, their staff is also very good and the location is also very good

Stayed in January 2025

commodities

convenient location

Stayed in December 2024

Very close to the port and tram / train station.

Stayed in December 2024

That one girl at the front desk seemed like she wanted to be anywhere else except at the front desk. I asked if I could borrow the key to the common floor toilet and she just slammed it on the desk and gave quick, unintelligible answer where the WC was

The room is relatively big (compared to other hotels in Central/Sheung Wan area). One male staff member was very helpful during check-in. The cleaning crew are so nice despite the language difference.

Stayed in December 2024

The staff, Dexter, at the front desk is very unfriendly and not helpful at all. Seemed reluctant to offer any answer when asked. Talks softly behind the mask and showed his frustration when asked to repeat. A lady who is helping with the new staff during the check in is not very customer centric as well, quite high handed. Need to ask for my special request even though I have indicated. Otherwise, the other staff are nice and helpful. The floor in the room could be good if carpeted as it’s cold during winter. Not really worth the price given bad staff attitude and service.

It’s spacious compared to other hotels in Hong Kong. All necessary toiletries are provided. Provides coffee and pastries for all guests on the morning.

Stayed in December 2024

The breakfast was too minimalistic, but it's ok to start the day, and there are a lot of options for fresh coffee and more breakfast around the corner, if you want to spend some extra cash.

Excellent location at a central yet quiet spot. The staff was absolutely excellent as well and they helped me out a lot after I had a massive flight delay which caused me to arrive one day later than expected in Hong Kong. Can't thank them enough. The hotel itself is clean and comfortable in a modern design, neither too fancy nor looking old or out of date. Just perfect if you intend to explore Hong Kong and not stay on the room too much time.

Stayed in November 2024

I have bad experience about the young male front desk officer at iclub Sheung Wan. When I needed assistance at around 6am, I found the front desk staff asleep at their post. Not only was this unprofessional, but it was also incredibly frustrating as I struggled to wake them up despite repeated attempts. Such behavior is unacceptable, especially in a hospitality setting where guests rely on staff for support 24/7. This incident left me feeling neglected and questioning the hotel’s commitment to guest service. I hope management addresses this issue promptly to prevent future occurrences.

I had a wonderful experience staying at iclub Sheung Wan. The ambiance was absolutely delightful – calm, welcoming, and beautifully designed. The lighting and décor created a relaxing atmosphere, perfect for unwinding after a long day. The common areas, such as the lobby and lounge, were stylish yet cozy, making it a pleasure to spend time there. Overall, the hotel’s ambiance significantly enhanced my stay, and I would highly recommend it to anyone looking for a peaceful and aesthetically pleasing getaway.

Stayed in December 2024

Very small size room. Not much amenities.

Stayed in December 2024

The lifts were not serving the floors in the usual way, often passing the floor without stopping (I guess they were going wherever the button was pressed first?); because of that, and because only two lifts were available for over 30 floors, it happened more than once at peak time that I had to wait for several minutes - even up to 10 minutes - for my lift, until I decided to press the arrow in the opposite direction (e.g. up, even if I wanted to go down), at which point the lift stopped, made me go up all the floors, and then down; not sure how much longer I would have to wait if I didn't do that.

Very good value choice for Hong Kong; the room was a pretty average size (for Hong Kong), but it was clean, and the bed was very comfortable; the breakfast was very simple and of average quality, but it's not common having free breakfast in Asia, so it was a nice and unexpected addition. It's in a relatively residential area, but not far from most destinations, and very easy to access with public transport.

Stayed in November 2024

The lifts (elevators) were an absolute joke. On check out, it took me over 30 MINUTES to be able to get a lift down! With luggage and the lifts being absolutely full, it was impossible to get in until after a very long wait and eventually squeezing in. Unbelievable, totally unacceptable and the management should work to address this by making the lifts more efficient and fit for purpose. Imagine missing a flight or business meeting just because you’re waiting for a lift!!

Clean room, exactly as it appeared in photos. Good bed, great shower.

Stayed in December 2024

The staff was not attentive. I was given the wrong room number at first.

Easy to walk around - the location is close to both the MTR and the airport bus

Stayed in December 2024