Reviews of Hotel Indigo Hong Kong Island by IHG 4 stars
246 Queen's Road East, Hong Kong, Hong Kong
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Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewEasy short walk to Wan Chai subway station. The bed was huge and super comfortable. Room size was large. Housekeeping rang everyday to ask when they could make up the room... they never called until lunch, so I thought this was considerate and a bonus they were keen to clean daily. The room was perfectly cleaned each time.
My non smoking room stunk of cigarette smoke. Even with the air freshner I requested it could barely cover it. I sprayed the room everyday but it just couldn't cover the smell. Not amazing for a 'non-smoking room'. Pool is tiny and was closed for two days of my four day stay due to a typhoon (that never happened). The gym is crazy small, don't waste your time. The nearby 24/7 gym is huge and has everything (fill in the online free visit). The wait to check in was long due to a large group checking in before me so I'll cut the staff some slack for that. The breakfast at the hotel is only adequate.
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewClean and spacious! Great location. Will definitely stay there again!
Dear Anna, Thank you for taking a moment to share your experience at the Hotel Indigo. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back in the near future. With warm regards, Your Indigo Team
Dear Anna, Thank you for taking a moment to share your experience at the Hotel Indigo. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back in the near future. With warm regards, You… Show more
Reviewed: 25 August 2025 · Stayed in July 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewGreat hotel in an excellent location. Slightly away from the crowded downtown area but close to public transport, bars and restaurants
Dear Jane, Thank you for taking a moment to share your experience at the Hotel Indigo. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back in the near future. Best regards, Your Indigo Team
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewClean, excellent service, great location
Breakfast was pretty good, excellent service but not the best I’ve had
Dear Joanna, Thank you for taking a moment to share your experience at the Hotel Indigo. We’re glad to hear that you were satisfied with your experience. Also, please accept our most sincere apologies on the unpleasant experience brought to you regarding our breakfast. I will be sure to share your feedback with our team for improvement. We look forward to welcoming you back in the near future. Best regards, Your Indigo Team
Dear Joanna, Thank you for taking a moment to share your experience at the Hotel Indigo. We’re glad to hear that you were satisfied with your experience. Also, please accept our most sincere apologies on the unpleasant experience brought to… Show more
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewLocation
There was a slight plumbing smell in our room
Dear Robyn, Thank you for taking a moment to share your experience at the Hotel Indigo. We’re glad to hear that you were satisfied with your experience. Also, please accept our most sincere apologies on the unpleasant experience brought to you regarding our room conditions. We look forward to welcoming you back in the near future. Best regards, Your Indigo Team
Dear Robyn, Thank you for taking a moment to share your experience at the Hotel Indigo. We’re glad to hear that you were satisfied with your experience. Also, please accept our most sincere apologies on the unpleasant experience brought to … Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReception refused to issue invoice for my payment.
Dear Buen, Thank you for taking the time to provide valuable feedback. We appreciate your comments and regret to hear that your experience did not meet your expectations and please accept our most sincere apologies on the unpleasant experience brought to you regarding our services and facilities. We aim to provide all of our guests with a high-quality experience, and we hope to see you again. Sincerely, Your Indigo Team
Dear Buen, Thank you for taking the time to provide valuable feedback. We appreciate your comments and regret to hear that your experience did not meet your expectations and please accept our most sincere apologies on the unpleasant experi… Show more
Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewClose to public transport, bus, tram, MTR. Tastefully decorated and presented. The pool was most welcome in Hong Kong summer. We did not try the restaurant or bar.
Nothing to report.
Dear Lake, Thank you for taking a moment to share your experience at the Hotel Indigo. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back in the near future. Best regards, Your Indigo Team
Dear Lake, Thank you for taking a moment to share your experience at the Hotel Indigo. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back in the near future. Best regards, Your Indigo Team… Show more
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewLovely contemporary and quirky Chinese themed room. Felt very relaxed in it.
Hard to find at night when cab drivers are not familiar with it.
Dear Kevin, Thank you for taking a moment to share your experience at the Hotel Indigo. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back in the near future. Best regards, Your Indigo Team
Dear Kevin, Thank you for taking a moment to share your experience at the Hotel Indigo. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back in the near future. Best regards, Your Indigo Tea… Show more
Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewA wonderful hotel! The location was perfect for Wan Chai and central. The bed was very comfy and the room was a great size. Breakfast was also great. Pool was an added bonus and the bar was great for the evening.
Nothing
Dear Joanne, Thank you for taking a moment to share your experience at the Hotel Indigo. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back in the near future. Best regards, Your Indigo Team
Dear Joanne, Thank you for taking a moment to share your experience at the Hotel Indigo. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back in the near future. Best regards, Your Indigo Te… Show more
Reviewed: 3 July 2025 · Stayed in June 2025
Verified reviewGreat location
Dear Julie, Thank you for taking a moment to share your experience at the Hotel Indigo. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back in the near future. Best regards, Your Indigo Team
Dear Julie, Thank you for taking a moment to share your experience at the Hotel Indigo. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back in the near future. Best regards, Your Indigo Tea… Show more
Reviewed: 27 June 2025 · Stayed in April 2025
Verified reviewReviewed: 27 June 2025 · Stayed in May 2025
Verified reviewReviewed: 22 June 2025 · Stayed in May 2025
Verified reviewReviewed: 18 June 2025 · Stayed in June 2025
Verified reviewThe service and breakfast were great, they gave me a late checkout with no issues at all Will stay there again
Nothing
Dear Jay Thank you for sharing a review of your recent experience. Our team here at the Hotel Indigo is committed to providing high-quality guest service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon. Best regards, Your Indigo Team
Dear Jay Thank you for sharing a review of your recent experience. Our team here at the Hotel Indigo is committed to providing high-quality guest service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visi… Show more
Reviewed: 16 June 2025 · Stayed in June 2025
Verified reviewReviewed: 12 June 2025 · Stayed in June 2025
Verified reviewReviewed: 3 June 2025 · Stayed in May 2025
Verified reviewIt is a nice hotel in a vibrant part of Hong Kong at walking distance from Wan Chai subway station. For Hong Kong standards our room was spatious. The quality of the bed and pillow was good. The rooms were modern and clean. The rooftop pool with glass bottom and side wall is very nice (bring goggles!). During our stay there was a special action that breakfast was complementary.
The gym is relatively small with only one treadmill. With multiple people in the gym this results in missed sessions.
Dear Robert, Thank you for taking a moment to share your experience at the Hotel Indigo. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back in the near future. Best regards, Your Indigo Team
Dear Robert, Thank you for taking a moment to share your experience at the Hotel Indigo. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back in the near future. Best regards, Your Indigo Te… Show more
Reviewed: 3 June 2025 · Stayed in April 2025
Verified reviewReviewed: 2 June 2025 · Stayed in May 2025
Verified reviewReviewed: 28 May 2025 · Stayed in May 2025
Verified reviewReviewed: 23 May 2025 · Stayed in April 2025
Verified reviewBathroom has no actual separation from bedroom.
Dear Bonnie, Thank you for taking the time to provide valuable feedback. We appreciate your comments and regret to hear that your experience did not meet your expectations. We aim to provide all of our guests with a high-quality experience, and we hope to see you again. Sincerely, Your Indigo Team
Dear Bonnie, Thank you for taking the time to provide valuable feedback. We appreciate your comments and regret to hear that your experience did not meet your expectations. We aim to provide all of our guests with a high-quality experience,… Show more
Reviewed: 22 May 2025 · Stayed in May 2025
Verified reviewPerfect location close to family
Dear Janet, Thank you for taking a moment to share your experience at the Hotel Indigo. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back in the near future. Best regards, Your Indigo Team
Dear Janet, Thank you for taking a moment to share your experience at the Hotel Indigo. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back in the near future. Best regards, Your Indigo Tea… Show more