Reviews of The Kowloon Hotel 4 stars
19 - 21 Nathan Road, Yau Tsim Mong District, Hong Kong, Hong Kong
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Reviewed: 4 September 2025 · Stayed in June 2025
Verified reviewReviewed: 3 September 2025 · Stayed in September 2025
Verified reviewThe hotel is very well located, just in front of the bay. It's clean and the building is modern enough. The breakfast hall is very big, what makes it convenient. Breakfast offers a wide range of continental options, the product quality is average. The AC on the room works well. It is a good choice if the price is relatively low, but check other options if they are cheaper
The zone is bullish and touristic, what makes prices higher, quality lower and a bit more unsafe. Must note that Hong Kong is overall a safe place. The hotel is big, but the rooms aren't. The information on the web is of course true, but rooms may be smaller than what they appear in pictures.
Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewgreat location !! great staff and the restaurant and bar were amazing
nothing
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 2 September 2025 · Stayed in September 2025
Verified reviewI chose to stay here because I had done previously. The location is ideal. The staff courteous and polite. The tariff very reasonable.
At times, I could smell cigarette smoke through the air conditioner.
Dear Julie, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We are concerned of the cleanliness of your room was not up to our typical standard which failed to meet your expectations. Please accept our apologies for the inconvenience that has caused to you. We will use your comments as a training opportunity with our Housekeeping team. We look forward to welcoming you back in the future. Yours sincerely, Martin Fung Front Office Manager
Dear Julie, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We are concerned of the cleanliness of your room was not up to our typical standard which failed to meet your expectations. Please accep… Show more
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 2 September 2025 · Stayed in August 2025
Verified reviewLocation
No toothbrush and toothpaste included
Dear Sarah Patricia, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We are sorry for the unsatisfactory experience you encountered. According to the new regulation on disposable plastic products, the hotel can no longer provide free disposable toiletries and plastic-bottled water in the guest room. We encourage our guests to bring their own toiletries, but if you have omitted to bring some essential items, they may still be available for purchase. Please support us in our effort to maintain sustainable environment practices by reducing plastic water, as well as conserving energy and water to help save the planet. Again, we are sorry for any inconvenience caused to you. We look forward to welcoming you back in the future. Yours sincerely, Martin Fung Front Office Manager
Dear Sarah Patricia, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We are sorry for the unsatisfactory experience you encountered. According to the new regulation on disposable plastic products,… Show more
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewLocation
There was only one bar and they closed it for private function with no other facilities offered for the guests
Dear Annette, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We will share with the management for further possible enhancement. Please accept our apologies for the inconvenience caused to you. We have already brought this up to the attention of the concern departments for reviewing their current procedure and rest assured that similar of such will not re-occur in the future. Yours sincerely, Martin Fung Front Office Manager
Dear Annette, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We will share with the management for further possible enhancement. Please accept our apologies for the inconvenience caused to you. W… Show more
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewClean and sea view
Breakfast time end too early , if the breakfast time can be allow extend will be perfect
Dear Christal Candy, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We are sorry for the unsatisfactory experience you encountered. Please accept our apologies for the inconvenience caused to you. Your valuable comment on breakfast issue will be taken to our management’s attention to ensure that necessary improvements can be made immediately. We look forward to welcoming you back in the future. Yours sincerely, Martin Fung Front Office Manager
Dear Christal Candy, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We are sorry for the unsatisfactory experience you encountered. Please accept our apologies for the inconvenience caused to you… Show more
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewVery well located and clean
Cleaning lady doesn’t respect the do not disturb signal
Dear José, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We are sorry for the unsatisfactory experience you encountered. Please accept our apologies for the inconvenience caused to you. Your valuable comment on about the DND signal will be taken to our management’s attention to ensure that necessary improvements can be made immediately. We look forward to welcoming you back in the future. Yours sincerely, Martin Fung Front Office Manager
Dear José, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We are sorry for the unsatisfactory experience you encountered. Please accept our apologies for the inconvenience caused to you. Your val… Show more
Reviewed: 31 August 2025 · Stayed in June 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewLocation just in Tsim Sha Tsui area. Has everything we need in the room, all toiletries provided.
Staffs not friendly, old hotel, AC seem to be set at limit lowest temp i can adjust, feels like 25-26
Dear NONTAKORN, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We will share with the management for further possible enhancement. Please accept our apologies for the inconvenience caused to you. We have already brought this up to the attention of the concern departments for reviewing their current procedure and rest assured that similar of such will not re-occur in the future. Yours sincerely, Martin Fung Front Office Manager
Dear NONTAKORN, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We will share with the management for further possible enhancement. Please accept our apologies for the inconvenience caused to you.… Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in July 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewGreat central location in Kowloon. Rooms were well presented and quiet. Secure luggage whilst waiting to depart. Good access direct from the MtR
Nothing all good
Dear Huw, Thank you for your positive feedback. We are delighted to hear that our convenient location with easy access to transportation resources served you well and we do hope that you had a great time exploring the city. Thank you for choosing to stay with us and we are very much looking forward to welcoming you back again for another enjoyable stay. Yours sincerely, Martin Fung Front Office Manager
Dear Huw, Thank you for your positive feedback. We are delighted to hear that our convenient location with easy access to transportation resources served you well and we do hope that you had a great time exploring the city. Thank you for ch… Show more
Reviewed: 27 August 2025 · Stayed in July 2025
Verified reviewReviewed: 26 August 2025 · Stayed in June 2025
Verified reviewSo close to the metro with it only being underground the hotel. Staff were very nice and accommodating.
Beds were a little stiff. Room a little small but definitely okay for a short visit.
Dear Lauren, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. In response to your compliment towards our staff, we are most pleased to learn of your appreciation. We are much obliged to your kind words which serve as an encouragement and impetus in our pursuit of excellence. We look forward to having the pleasure of welcoming you back again in the future. Yours sincerely, Martin Fung Front Office Manager
Dear Lauren, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. In response to your compliment towards our staff, we are most pleased to learn of your appreciation. We are much obliged to your kind w… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewlocation
room was very small
Dear sandip Kumar, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We also would like to bring your attention to the room types in sizes varying from 18 sq. m to 45 sq. m available at our hotel for our guests’ selection. During guest’s staying period, it is advisable to bring any request for assistance to the attention of our on-duty guest service personnel who shall best address any of our guests’ needs immediately. We look forward to welcoming you back in the future. Yours sincerely, Martin Fung Front Office Manager
Dear sandip Kumar, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We also would like to bring your attention to the room types in sizes varying from 18 sq. m to 45 sq. m available at our hotel fo… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewThe breakfast and dinner buffet was excellent, near to shops and especially the MTR, Ferry star a block to walk and harbour.
Once removed the card key onto the card slot everything is pitch dark, lamp shade lights are off can't read books etc and you need a torch or mobile torch if you need to go for a pee in the night.Place where for a jug,cup and saucers are too small while mirror takes all the space. But overall stay is fine.
Dear Terence, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We will share with the management for further possible enhancement. Please accept our apologies for the inconvenience caused to you. We have already brought this up to the attention of the concern departments for reviewing their current procedure and rest assured that similar of such will not re-occur in the future. Yours sincerely, Martin Fung Front Office Manager
Dear Terence, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We will share with the management for further possible enhancement. Please accept our apologies for the inconvenience caused to you. W… Show more