Reviews of Lan Kwai Fong Hotel - Kau U Fong 4 stars
3 Kau U Fong, Hong Kong, Hong Kong
Loading
Guests also reviewed these properties:
Rimini, Italy
Tröpolach, Austria
Carnforth, United Kingdom
Lipno nad Vltavou, Czech Republic
Singapore, Singapore
Marina di Campo, Italy
La Silleta, Argentina
Sihanoukville, Cambodia
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewWell located, no major complaints.
Room a bit dated but not a big deal. However room was not cleaned properly - toilet was not flushed and glasses were used and part full of liquid. Hotel did replace glasses on request but no apology or anything else offered to make things right.
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in July 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewLocation. If there is a self-service laundry inside the hotel area, it would be great.
No self-service laundry. It requires only very little space to instal two of those laundry machine. like water hub.
Dear Belinda Thank you for taking the time to share your recent experience at Lan Kwai Fong Hotel @ Kau U Fong with us. Your valuable feedback helps identify areas of opportunity for us to improve the guest experience. While I’m glad to hear you enjoyed your stay, Please be assured that we will share your comment with the concerned department for further review and once again, thank you very much for your feedback. Thank you for staying at the Lan Kwai Fong Hotel @ Kau U Fong and we hope you choose to stay with us again whenever your travel needs bring you back! Warm regards, Team of Lan Kwai Fong Hotel @ Kau U Fong
Dear Belinda Thank you for taking the time to share your recent experience at Lan Kwai Fong Hotel @ Kau U Fong with us. Your valuable feedback helps identify areas of opportunity for us to improve the guest experience. While I’m glad to h… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in June 2025
Verified reviewGreat location. Comfortable bed
Dear Tess, Thank you for taking the time to leave a positive review. We are very pleased to hear that our hotel has made your stay pleasant. Thanks again for your support and we look forward to welcoming you back to our hotel in the near future. Warm regards, Team of Lan Kwai Fong Hotel @ Kau U Fong
Dear Tess, Thank you for taking the time to leave a positive review. We are very pleased to hear that our hotel has made your stay pleasant. Thanks again for your support and we look forward to welcoming you back to our hotel in the near f… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in June 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewCentral location with decent gym, friendly staff, clean rooms. Good access to many popular food location around Central HK.
NA
Dear Valued Guest , Thank you for sharing your experience at Lan Kwai Fong Hotel @ Kau U Fong. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Warm regards, Team of Lan Kwai Fong Hotel @ Kau U Fong
Dear Valued Guest , Thank you for sharing your experience at Lan Kwai Fong Hotel @ Kau U Fong. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pri… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewTraditional Chinese room decor. Location is OK.
Bathroom door handle falls off every time we opened the door. No toilet brush.
Dear Richard, Thank you for taking time to share your positive experience. We are pleased to learn that you appreciated our hotel service and enjoyed your stay at Lan Kwai Fong Hotel @ Kau U Fong. Our aim is to provide an excellent hotel experience to our guests and your feedback is extremely valuable for us to deliver exceptional services in future. We truly appreciate for sharing your thoughts with us and it is useful in helping us to identify the areas that we need to improve upon. We will share your feedback with concerned department for further review. Thanks again for your support and we look forward to welcoming you back to our hotel in the near future. Warm regards, Team of Lan Kwai Fong Hotel @ Kau U Fong
Dear Richard, Thank you for taking time to share your positive experience. We are pleased to learn that you appreciated our hotel service and enjoyed your stay at Lan Kwai Fong Hotel @ Kau U Fong. Our aim is to provide an excellent hotel ex… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewSuperb location, superb service and unique quirky decor that gives us a taste of old hong kong
Dear Sin Ting, We are delighted to have you staying with us during your recent trip to Hong Kong. Thank you so much for giving us a positive review. In the future, we will continue to deliver the best services and stay experiences to all the guests at Lan Kwai Fong Hotel @ Kau U Fong. We hope to welcome you and your family and friends to our hotel again soon. Warm regards, Team of Lan Kwai Fong Hotel @ Kau U Fong
Dear Sin Ting, We are delighted to have you staying with us during your recent trip to Hong Kong. Thank you so much for giving us a positive review. In the future, we will continue to deliver the best services and stay experiences to all th… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewExcellent location, Price quality
Lack of drinking water, requested a deposit for an empty bar, where there was nothing
Dear Valued Guest, Thank you for sharing your experience at Lan Kwai Fong Hotel @ Kau U Fong. As a valued guest, we appreciate your feedback and are delighted to know that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Kindly be advised that starting from April 22, 2024, hotels in Hong Kong no longer provide disposable plastic products and we have installed filtered water dispensers in guest rooms. Thank you for your understanding and support a sustainable future. We hope to welcome you and your family and friends to our hotel again soon. Warm regards, Team of Lan Kwai Fong Hotel @ Kau U Fong
Dear Valued Guest, Thank you for sharing your experience at Lan Kwai Fong Hotel @ Kau U Fong. As a valued guest, we appreciate your feedback and are delighted to know that you had a great stay. With a spirit to serve, we take great pride i… Show more
Reviewed: 9 August 2025 · Stayed in July 2025
Verified reviewReviewed: 7 August 2025 · Stayed in July 2025
Verified reviewGood value for the money
Bit cramped, but for the price I’d say it was pretty good
Dear John, Thank you for taking time to leave a positive review. We are very pleased to hear that our hotel has made your stay pleasant. Thanks again for your support and we look forward to welcoming you back to our hotel in the near future. Warm regards, Team of Lan Kwai Fong Hotel @ Kau U Fong
Dear John, Thank you for taking time to leave a positive review. We are very pleased to hear that our hotel has made your stay pleasant. Thanks again for your support and we look forward to welcoming you back to our hotel in the near future… Show more
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewSuper centrally located. Friendly staff. Nice view on upper levels.
The decoration and furnitures are slightly getting older, but rooms are very clean.
Dear Kerem, Thank you for taking time to leave a positive review. We are very pleased to hear that our hotel has made your stay pleasant. Thanks again for your support and we look forward to welcoming you back to our hotel in the near future. Warm regards, Team of Lan Kwai Fong Hotel @ Kau U Fong
Dear Kerem, Thank you for taking time to leave a positive review. We are very pleased to hear that our hotel has made your stay pleasant. Thanks again for your support and we look forward to welcoming you back to our hotel in the near futur… Show more
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewGreat location, friendly & helpful staff, competitive price.
Dear Steen, We are delighted to have you staying with us during your recent trip to Hong Kong. Thank you so much for giving us a positive review. In the future, we will continue to deliver the best services and stay experiences to all the guests at Lan Kwai Fong Hotel @ Kau U Fong. We hope to welcome you and your family and friends to our hotel again soon. Warm regards, Team of Lan Kwai Fong Hotel @ Kau U Fong
Dear Steen, We are delighted to have you staying with us during your recent trip to Hong Kong. Thank you so much for giving us a positive review. In the future, we will continue to deliver the best services and stay experiences to all the g… Show more
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewThe room was very traditional so had a lot of character
Dear Brigette, We are delighted to have you staying with us during your recent trip to Hong Kong. Thank you so much for giving us a positive review. In the future, we will continue to deliver the best services and stay experiences to all the guests at Lan Kwai Fong Hotel @ Kau U Fong. We hope to welcome you and your family and friends to our hotel again soon. Warm regards, Team of Lan Kwai Fong Hotel @ Kau U Fong
Dear Brigette, We are delighted to have you staying with us during your recent trip to Hong Kong. Thank you so much for giving us a positive review. In the future, we will continue to deliver the best services and stay experiences to all th… Show more
Reviewed: 3 August 2025 · Stayed in July 2025
Verified reviewThe employees
Dear Noelia, We would like to take this opportunity to express our appreciation for your recent visit and for taking valuable time out of your busy schedule in providing your feedback. Regret to learn that we failed to meet your expectation during stay, please accept our sincere apologies. We are looking forward to know if there were any elements of your visit we could have enhanced. Thank you for being our valued guest and we hope to serve you again whenever your travels bring you back to Hong Kong. Warm Regards, Team of Lan Kwai Fong Hotel @ Kau U Fong
Dear Noelia, We would like to take this opportunity to express our appreciation for your recent visit and for taking valuable time out of your busy schedule in providing your feedback. Regret to learn that we failed to meet your expectati… Show more