Reviews of Lanson Place Causeway Bay, Hong Kong 5 stars
133 Leighton Road, Hong Kong, Hong Kong
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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in July 2025
Verified reviewClean
Location, no car park
Dear Nomin, Thank you very much for taking the time to share your experience with us. We are delighted to learn that you appreciated the general cleanliness of our hotel, a priority we take great pride in. We regret that our location and the lack of parking facilities did not meet your expectations. Your feedback is invaluable as we continually seek ways to enhance our guest experience. Our Concierge team are always available and would be more than happy to recommend nearby attractions suitable for families or assist you with transportation options upon request. We look forward to the opportunity to welcome you and your family back for another memorable stay. Kind regards, Danny Tse Area General Manager
Dear Nomin, Thank you very much for taking the time to share your experience with us. We are delighted to learn that you appreciated the general cleanliness of our hotel, a priority we take great pride in. We regret that our location and … Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in July 2025
Verified reviewNeatly recently renovated. Very friendly staff and service. Good breakfast. Free laundry! Great location in Causeway Bay. Very near to the shopping area but far enough from the crowd. Situated near to a more quiet residential area.
No swimming pool (but we don't need it anyway).
Dear Callmeott, Thank you very much for your wonderful review! We are delighted to learn that you enjoyed our newly renovated facilities, attentive service and our breakfast offerings at Salon Lanson. It is also wonderful to know that you made use of the hotel’s laundry facilities, and you also enjoyed the festivities of the Causeway Bay area. Your feedback means a lot to us, and we look forward to the opportunity to welcome you back for another comfortable and enjoyable stay in the future. Kind regards, Danny Tse Area General Manager
Dear Callmeott, Thank you very much for your wonderful review! We are delighted to learn that you enjoyed our newly renovated facilities, attentive service and our breakfast offerings at Salon Lanson. It is also wonderful to know that you… Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewHigh-quality breakfast is a must-try. Love its classic yet modern decoration.
The bathroom is a bit dangerous. It's very slippery when wet.
Dear Crystal, Thank you very much for taking the time to share your feedback with us. We are delighted to learn that you appreciated our breakfast offerings at Salon Lanson and our newly renovated facilities. Thank you for bringing to my attention the issue of the bathroom floor. We sincerely apologize for any concern this may have caused. Guest safety is our top priority, and we will promptly review and enhance the bathroom’s safety measures to prevent any future inconvenience. Your feedback is invaluable in helping us improve. Once again, thank you for your feedback. We hope to have the opportunity to welcome you back again for another enjoyable stay in the future. Kind regards, Danny Tse Area General Manager
Dear Crystal, Thank you very much for taking the time to share your feedback with us. We are delighted to learn that you appreciated our breakfast offerings at Salon Lanson and our newly renovated facilities. Thank you for bringing to my … Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewLocation, friendly staff, esp the concierge. Glass bottled water and very clean room.
The single bed can be bigger, wider
Dear Lisa, Thank you for taking the time to share your feedback about your recent stay with us. We are delighted to learn that you appreciated our convenient location, the cleanliness of your room, our glass bottled water, and our attentive service. Your kind words about our staff, especially the concierge team, mean a lot to us, and I will be sure to share your compliments with them. We also appreciate your suggestion regarding the single bed size. Guest comfort is a top priority for us, and we will certainly take your feedback into consideration as we continue to improve our accommodations. It was a pleasure hosting you, and we hope to welcome you back for another memorable stay in the future! Kind regards, Danny Tse Area General Manager
Dear Lisa, Thank you for taking the time to share your feedback about your recent stay with us. We are delighted to learn that you appreciated our convenient location, the cleanliness of your room, our glass bottled water, and our attentiv… Show more
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewRoom was comfortable and well set up. Staff were lovely and very helpful. Breakfast options were great and food was lovely
A bit out of the way from central sights. Limited external options for food/drink in immediate vicinity
Dear Jenny, Thank you for your wonderful review! We are delighted to learn that you enjoyed your stay with us. It is wonderful to learn that you appreciated our room setup, our attentive service, and the breakfast offerings at Salon Lanson. Your kind words mean a lot to our team, and we will be sure to share your compliments with them. Thank you for your feedback regarding our location and the limited dining options nearby. Our team would be happy to assist with transportation recommendations or nearby hidden gems worth exploring on your next visit. Thank you again for choosing Lanson Place Causeway Bay. We look forward to the opportunity to welcome you back for another memorable stay in the future. Kind regards, Danny Tse Area General Manager
Dear Jenny, Thank you for your wonderful review! We are delighted to learn that you enjoyed your stay with us. It is wonderful to learn that you appreciated our room setup, our attentive service, and the breakfast offerings at Salon Lanson… Show more
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewThe place is impeccably clean, with friendly and helpful staff. Breakfast offers a great selection, and there's an unlimited supply of complimentary drinks and bar snacks.
Room service was convenient but came with a steep price tag.
Dear Lindy, Thank you for taking the time to share your wonderful experience at Lanson Place Causeway Bay! We are delighted to learn that you enjoyed your recent stay with us and that it exceeded your expectations. It is wonderful to learn that you appreciated our room design, the breakfast offerings at Salon Lanson, our convenient location, and our attentive service. Thank you once again, and we look forward to welcoming you back for another memorable stay in the future. Kind regards, Danny Tse Area General Manager
Dear Lindy, Thank you for taking the time to share your wonderful experience at Lanson Place Causeway Bay! We are delighted to learn that you enjoyed your recent stay with us and that it exceeded your expectations. It is wonderful to lear… Show more
Reviewed: 2 August 2025 · Stayed in August 2025
Verified reviewExceptional staff. Exceptional hotel. Thus making an exceptional stay.
Dear Jean-Patrick, Thank you for your wonderful feedback! We are delighted to learn that you had such a wonderful stay with us and appreciated our attentive service. It is rewarding to know that we made a positive impact on your experience during your stay. We look forward to welcoming you back for another exceptional stay in the future! Kind regards, Danny Tse Area General Manager
Dear Jean-Patrick, Thank you for your wonderful feedback! We are delighted to learn that you had such a wonderful stay with us and appreciated our attentive service. It is rewarding to know that we made a positive impact on your experien… Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewChecking out was not a breeze. Unlike other hotels. I travelled a lot and I got much better service from 1 hotel just simply dropped the card and go. Especially we are leaving to catch a plane. So many ppl crowding around the reception and it hinder the check out process. 3 front line staff were there and cannot handle 1 check out? I doubt your ability to do things!
Checking out not good experience.
Dear Lynn, Thank you for taking the time to share your experience regarding your recent stay with us. I sincerely apologize for the inconvenience caused during your checkout experience. We strive to provide a seamless and efficient process for all our guests. Your feedback is invaluable, and we will address this with our team to improve our departure procedures and ensure a flawless checkout experience. We appreciate your feedback and hope to have the opportunity to provide you with a more seamless experience in the future. Kind regards, Danny Tse Area General Manager
Dear Lynn, Thank you for taking the time to share your experience regarding your recent stay with us. I sincerely apologize for the inconvenience caused during your checkout experience. We strive to provide a seamless and efficient proces… Show more
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewWe liked the hotel a lot. Very stylish and personal. The rooms were well laid out and only top quality products and amenities.
We only had breakfast one of the days. We came early so it was peaceful. But we were told many times that it’s busy from 09.30.
Dear Eddie, Thank you very much for your wonderful review! We are delighted to learn that you appreciated our hotel design as well as our guestroom amenities. It is wonderful to know you enjoyed your breakfast experience at Salon Lanson. We take great pride to deliver warm and professional service to every guests. We look forward to the opportunity of welcoming you back again in the future! Kind regards, Danny Tse Area General Manager
Dear Eddie, Thank you very much for your wonderful review! We are delighted to learn that you appreciated our hotel design as well as our guestroom amenities. It is wonderful to know you enjoyed your breakfast experience at Salon Lanson. … Show more
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewI had an amazing stay at Lanson Place although I stayed only for one night. I booked the hotel based on its price and reviews, and I was not disappointed. The staff is absolutely amazing, and couldn’t be more helpful and welcoming. They helped me out when I arrived by paying my taxi when it was known he didn’t take any cards, and they swiftly welcomed me with a drink and checked me in. I got a beautiful queen room which was quite good in size and tastefully decorated. I ordered room service and enjoyed their wagyu pasta bolognese which was great. Their gym is absolutely stunning, and I was pleasantly surprised that they offered complimentary washers and dryers on the 5th floor. In the morning I enjoyed breakfast in the salon (which is again beautiful). When I was about to leave, I got stuck at the hotel due to a typhoon, however, the staff welcomed me to stay in the orangery near the reception area to wait it out and also enjoy some lunch at the salon, which I later did. Unfortunately, it was impossible to get a taxi or an uber, however, the staff tried their best to help me out, and in particular Jin (I hope I wrote your name right) was a total gem, giving both encouragement and advice! All in all, I would not hesitate to stay at Lanson Place in the future!
There’s not much to complain about when it comes to Lanson Place. However, I stayed at the 26th floor and there’s a loud squeaky noise when I think someone opens a door. It would be nice if that could be checked out. Also, the windows aren’t completely soundproof, yet that didn’t bother me too much. Nevertheless, I had a great stay at Lanson Place.
Dear Cecilie, Thank you very much for your wonderful review! We are delighted to learn that you had an amazing stay with us at Lanson Place Causeway Bay. It is great to know that our team made a positive impression by providing helpful and welcoming service throughout your stay. We are also pleased that you appreciated the room design and enjoyed your in-room dining experience. I sincerely apologize for any inconvenience caused by the noise from your room. Your feedback is invaluable, and I have already instructed my team to find out where the noise is coming from. Thank you for your kind words about our team specially Jin. We strive to create a safe and comfortable environment for all our guests. We look forward to welcoming you back to Lanson Place for another memorable stay in the future! Kind regards, Danny Tse Area General Manager
Dear Cecilie, Thank you very much for your wonderful review! We are delighted to learn that you had an amazing stay with us at Lanson Place Causeway Bay. It is great to know that our team made a positive impression by providing helpful an… Show more
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewLocation
Nothing.
Dear Heung Sun Frankie, Thank you very much for your outstanding review! We are delighted to receive a perfect score across all categories. It is wonderful to know that you appreciated our service, our hotel cleanliness, location, facilities, comfort, and value for money to your satisfaction. Your feedback inspires our team to continue delivering exceptional experiences for all our guests. We look forward to welcoming you back to Lanson Place Causeway Bay in the future! Kind regards, Danny Tse Area General Manager
Dear Heung Sun Frankie, Thank you very much for your outstanding review! We are delighted to receive a perfect score across all categories. It is wonderful to know that you appreciated our service, our hotel cleanliness, location, faciliti… Show more
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 12 July 2025 · Stayed in May 2025
Verified reviewReviewed: 9 July 2025 · Stayed in July 2025
Verified reviewReviewed: 1 July 2025 · Stayed in June 2025
Verified reviewNice location. Clean rooms.
Size of room small. Pillows not comfortable. Should offer choice of pillow.
Dear Shih Yin, Thank you for sharing your feedback about your recent stay with us. We are delighted to learn that you appreciated our convenient location as well as the cleanliness of our rooms. We truly appreciate your comments regarding the room size and pillow comfort. We offer a pillow menu with a variety of options to suit different guests' preferences, and our team would be more than happy to recommend a suitable pillow for your next visit. Thank you once again for your valuable feedback. We look forward to welcoming you back soon for an even more comfortable experience. Kind regards, Danny Tse Area General Manager
Dear Shih Yin, Thank you for sharing your feedback about your recent stay with us. We are delighted to learn that you appreciated our convenient location as well as the cleanliness of our rooms. We truly appreciate your comments regarding… Show more
Reviewed: 27 June 2025 · Stayed in April 2025
Verified reviewReviewed: 23 June 2025 · Stayed in June 2025
Verified reviewThe lobby was beautiful and clean, the rooms were also very clean and comfortable. The breakfast buffet was also well-curated and had a lot of healthy choices. Staff were wonderful and very hospitable. We really enjoyed our experience with Lanson Place. Looking forward to coming back! The beds are also worth mentioning--- best sleep we've had in a long while! It's like sleeping in a nest^ ^
Dear Jamie, Thank you for your wonderful review! We are delighted to learn that you enjoyed your recent stay with us at Lanson Place Causeway Bay. It is wonderful to know that you appreciated our hotel design, general cleanliness and the comfort of your room and our breakfast offerings at Salon Lanson. We strive to provide exceptional service and create memorable experiences for our guests. We eagerly anticipate the opportunity to welcome you back again in the near future! Kind regards, Danny Tse Area General Manager
Dear Jamie, Thank you for your wonderful review! We are delighted to learn that you enjoyed your recent stay with us at Lanson Place Causeway Bay. It is wonderful to know that you appreciated our hotel design, general cleanliness and the c… Show more
Reviewed: 16 June 2025 · Stayed in March 2025
Verified reviewService is superb, love the interior design
Room is a bit small, I booked the largest room but it doesn’t look like the picture provided here
Dear Rachel Xiaowen, Thank you for your feedback! We are delighted to learn that you enjoyed our attentive service and room design. We appreicated your feedback regarding room size. We offer different room sizes to accomodate the needs of our guests. We are continuously working to improve our accomodations and enhance our guest's experience. We hope to have the pleasure of welcoming you back for another unforgettables stay in the future. Kind regards, Danny Tse Area General Manager
Dear Rachel Xiaowen, Thank you for your feedback! We are delighted to learn that you enjoyed our attentive service and room design. We appreicated your feedback regarding room size. We offer different room sizes to accomodate the needs o… Show more