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Reviews of Le Méridien Hong Kong, Cyberport 5 stars

100 Cyberport Road, Southern District, Hong Kong, Hong Kong

#72 of 296 hotels in Hong Kong

Guests' Choice

Review score

Based on 104 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.2

  • Location

    7.9

  • Facilities

    8.7

  • Staff

    9.1

  • Value for money

    8.6

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Showing 1 – 25

  • Reviewed: 29 August 2025

    9.0
    Very pleasant good combination of work and relaxation
    • Business trip
    • Group
    • King Room
    • Stayed 3 nights

    The room's air conditioning was set too low when I returned each day. Nothing else was an issue.

    The room was very comfortable. The Chinese restaurant was delicious, and the staff happily accommodated me dining alone by providing the tasting menu. The Negroni in the lobby bar was exceptional.

    Stayed in August 2025

  • Reviewed: 17 August 2025

    10
    Great Unexpected Spot for an HK Staycation
    • Leisure trip
    • Couple
    • Corner Room with King Bed and Oceanfront View
    • Stayed 1 night
    • Submitted via mobile

    The only thing I would improve is that there should be 4 coffees not three for the machine. Otherwise can't think of anything. It was really a nice stay, one of my better staycations in HK.

    I booked a corner room last minute. Great big room with amazing view, large long bathtub and nice shower, everything felt new and modern. Pool and its facilities were awesome. Gym was well equipped and new. Everyone was nice and shuttle bus was super convenient from HK station. Izumi's set menu was delicious and decent value compared with other Japanese restaurants. GF has had a stressful busy couple weeks and she absolutely loved her stay.

    Stayed in August 2025

  • Reviewed: 13 August 2025

    9.0
    very enjoyable experience, and we will definitely stay here again next time in Hong Kong
    • Leisure trip
    • Family with young children
    • Corner Room with King Bed and Oceanfront View
    • Stayed 2 nights
    • Submitted via mobile

    nothing to say

    very friendly, welcoming and attentive staff, beautiful location, fantastic corner room with sea views, delicious buffet breakfast, Great that there were restaurants and shops nearby in the mall. foreign exchange machine in the lobby. Super clean everywhere you went in the hotel.  swimming pool and gym absolutely superb On our last day at the hotel we were given a late checkout which was very convenient considering we had an evening flight back to the UK   we will stay here again next time in Hong Kong 

    Stayed in August 2025

  • Reviewed: 6 August 2025

    7.0
    Ok but slightly disappointed this time.
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 3 nights

    The most disappointing part is that after renovations. Location os bar, outside cafe next to the pool area is disjointed. Guest can’t have lunch and drinks whilst watching the children swimming, outdoor table setting has gone other than sun deck and side table. Also we were not allowed to take children’s photos in Swimming pool??? THE MOST RIDICULOUS RULES EVER! I have put many of my family in this hotel over the years but this was the first time after the renovation. Not sure I would recommend in the future.

    Shuttle bus service to IFC

    Stayed in August 2025

  • Reviewed: 18 July 2025

    7.0
    Although we booked as a couple the room was really set up for one person. One comfortable chair for
    • Leisure trip
    • Couple
    • Corner Room with King Bed and Oceanfront View
    • Stayed 9 nights
    • Submitted via mobile

    See above. Bacon overcooked, eggs mediocre, etc

    Disappointed with quality of breakfast - should have been a lot better for the price. Therefore only went there once.

    Stayed in July 2025

  • Reviewed: 11 June 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 14 nights
    • Submitted via mobile

    Excellent staff.

    Stayed in June 2025

  • Reviewed: 21 April 2025

    9.0
    Most enjoyable
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 11 nights
    • Submitted via mobile

    Unfortunately the pool was closed for maintenance during our stay.

    Clean and spacious with a lovely outside leisure space and swimming pool.

    Stayed in February 2025

  • Reviewed: 15 April 2025

    7.0
    Good for work trips - less so for families
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 8 nights
    • Submitted via mobile

    So after a rocky start (staff wanting to charge me but I paid up front + waiting hours for our room after a 12hr flight & poor communication amongst staff) the team redeemed themselves with excellent service. Only issue was this hotel is not the greatest for families with small children- we asked for a family room with a cot - the cot was not in the room and the room itself was too small/ not as advertised. The team brought in a cot but after waiting hours for our room - this really should have been ready for us upon arrival (3pm local). Perhaps I’m too critical but I travel a lot for work and this hotel seems to struggle to get the basics right & cater for the little things, e.g. if you use the showers after the gym - you need to first collect a separate FOB (not linked to your room card?!?) and remember to bring a robe from your room OR a change of clothes.

    Stayed in April 2025

  • Reviewed: 27 February 2025

    9.0
    The hotel exceeded my expectation.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 7 nights
    • Submitted via mobile

    Great location. Cyberport is a quiet area and still convenient in terms of reaching Central. There’s a shuttle bus to Central every hour. Very nice rooms with spacious bathrooms.

    Stayed in February 2025

  • Reviewed: 13 February 2025

    10
    See above
    • Leisure trip
    • Couple
    • King Room
    • Stayed 8 nights
    • Submitted via mobile

    Can’t find fault

    Great hotel in quieter neighbourhood yet only20 mins from Central by courtesy Bus. Top quality buffet breakfast to suit every taste. Impeccable service

    Stayed in February 2025

  • Reviewed: 5 January 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Twin Room with Oceanside View
    • Stayed 1 night
    • Submitted via mobile

    Breakfast does not have good choices.

    Location and the shuttle service to the hotel.

    Stayed in January 2025

  • Reviewed: 22 November 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room
    • Stayed 10 nights

    Location was very convenient for us. The room was reasonably spacious, going by Hong Kong standards, and hence very comfortable. Breakfast was quite wide in selection.

    Stayed in November 2024

  • Reviewed: 16 November 2024

    9.0
    Excellent
    • Leisure trip
    • Couple
    • King Room with Oceanside View
    • Stayed 5 nights
    • Submitted via mobile

    More shuttle to central is better

    Excellent breakfast. Good staff.

    Stayed in November 2024

  • Reviewed: 15 November 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 3 nights

    Price too high

    Basically every day same breakfast - location is remote -shuttle helps but long way to Central

    Stayed in November 2024

  • Reviewed: 31 October 2024

    8.0
    Overall, we were comfortable and had an enjoyable stay
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 6 nights
    • Submitted via mobile

    Communicating is generally difficult as English is not a popular language for communication and the local’s general attitude/ manners was also quite challenging at the best of times. While some of the employees tried their best, the general attitude prevailed

    Cyperport is not yet a popular spot, which was our main attraction to the property. However, there is a shuttle from the hotel to the city and back, at scheduled intervals and at no extra cost. Their food was great!

    Stayed in August 2024

  • Reviewed: 19 September 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Every thing especially the stuff and the concerge

    Stayed in September 2024

  • Reviewed: 6 September 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 6 nights
    • Submitted via mobile

    All hotel staff were excellent.

    Stayed in August 2024

  • Reviewed: 3 September 2024

    9.0
    Superb
    • Business trip
    • Group
    • Twin Room with Oceanside View
    • Stayed 2 nights

    Location is most impressive and room clean is good.

    Stayed in August 2024

  • Reviewed: 2 September 2024

    9.0
    Great time away with family and friends from South Africa 🇿🇦.
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    Hourly shuttle into the city worked like magic. The pool was amazing - always so warm! Decent hotel.

    Stayed in August 2024

  • Reviewed: 14 August 2024

    8.0
    Great
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    The pool was very nice, rooms were spacious and modern

    Stayed in July 2024

  • Reviewed: 10 August 2024

    10
    They gave my boyfriend the best birthday!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 4 nights
    • Submitted via mobile

    The pool could be a little less warm, considering it’s summer

    The staff was Uber-helpful, and friendly. The location itself is well connected to public transportation. I’ve never had better sleep than the ones I had on the bed!

    Stayed in August 2024

  • Reviewed: 4 August 2024

    9.0
    Excellent hotel for a staycation
    • Leisure trip
    • Family with young children
    • King Room with Oceanside View
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The swimming pool, the fact that all hotels in HK don't use one-use plastic anymore. The comfort of the bed. The cleanliness. Excentred but still close to everything. Quiet area.

    Stayed in August 2024

  • Reviewed: 2 August 2024

    8.0
    perfect!
    • Leisure trip
    • Family with young children
    • Family room with 1 King and 2 Twin Beds
    • Stayed 9 nights

    I found some fluff in the corner behind the curtains! Haha, that's it.

    Family Room. Two interconnecting rooms and set up for kids in the twin room, with some wooden toys, a tent and kid-decorated bedding. BRILLIANT bathroom. Main room very comfy. The POOL is perfect. Loved the access to 711, Park n Shop, Maccas and cinema. And the Shuttle to Central.

    Stayed in August 2024

  • Reviewed: 12 July 2024

    9.0
    Beautiful Space! Peaceful and Modern
    • Leisure trip
    • Solo traveller
    • King Room with Oceanside View
    • Stayed 1 night
    • Submitted via mobile

    My only problem was with the morning employee - he was asleep when I tried to check out at 7am. Like sound asleep - I tried to wake him by saying “excuse me” several times but he would not wake up. So I took a walk and he was up when I got back. But I missed the shuttle because of this and he didn’t help me try to ask the shuttle to wait.

    Wonderful amenities, beautiful mountain and sea view from the room. Very friendly helpful staff. Modern & tranquil location in a busy city.

    Stayed in July 2024

Showing 1 – 25

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