100 Cyberport Road, Southern District, Hong Kong, Hong Kong
#72 of 296 hotels in Hong Kong
Guests' ChoiceBased on 104 hotel reviews
8.5Cleanliness
9.2
Comfort
9.2
Location
7.9
Facilities
8.7
Staff
9.1
Value for money
8.6
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End of dialog contentReviewed: 29 August 2025
Sharon
AustraliaThe room's air conditioning was set too low when I returned each day. Nothing else was an issue.
The room was very comfortable. The Chinese restaurant was delicious, and the staff happily accommodated me dining alone by providing the tasting menu. The Negroni in the lobby bar was exceptional.
Stayed in August 2025
Reviewed: 17 August 2025
Michael
Hong KongThe only thing I would improve is that there should be 4 coffees not three for the machine. Otherwise can't think of anything. It was really a nice stay, one of my better staycations in HK.
I booked a corner room last minute. Great big room with amazing view, large long bathtub and nice shower, everything felt new and modern. Pool and its facilities were awesome. Gym was well equipped and new. Everyone was nice and shuttle bus was super convenient from HK station. Izumi's set menu was delicious and decent value compared with other Japanese restaurants. GF has had a stressful busy couple weeks and she absolutely loved her stay.
Stayed in August 2025
Reviewed: 13 August 2025
David
United Kingdomnothing to say
very friendly, welcoming and attentive staff, beautiful location, fantastic corner room with sea views, delicious buffet breakfast, Great that there were restaurants and shops nearby in the mall. foreign exchange machine in the lobby. Super clean everywhere you went in the hotel.  swimming pool and gym absolutely superb On our last day at the hotel we were given a late checkout which was very convenient considering we had an evening flight back to the UK   we will stay here again next time in Hong Kong 
Stayed in August 2025
Reviewed: 6 August 2025
Peggy
Hong KongThe most disappointing part is that after renovations. Location os bar, outside cafe next to the pool area is disjointed. Guest can’t have lunch and drinks whilst watching the children swimming, outdoor table setting has gone other than sun deck and side table. Also we were not allowed to take children’s photos in Swimming pool??? THE MOST RIDICULOUS RULES EVER! I have put many of my family in this hotel over the years but this was the first time after the renovation. Not sure I would recommend in the future.
Shuttle bus service to IFC
Stayed in August 2025
Reviewed: 18 July 2025
Mcgill
AustraliaSee above. Bacon overcooked, eggs mediocre, etc
Disappointed with quality of breakfast - should have been a lot better for the price. Therefore only went there once.
Stayed in July 2025
Reviewed: 11 June 2025
Thomas
IrelandExcellent staff.
Stayed in June 2025
Reviewed: 21 April 2025
Caroline
United KingdomUnfortunately the pool was closed for maintenance during our stay.
Clean and spacious with a lovely outside leisure space and swimming pool.
Stayed in February 2025
Reviewed: 15 April 2025
Trevor
United KingdomSo after a rocky start (staff wanting to charge me but I paid up front + waiting hours for our room after a 12hr flight & poor communication amongst staff) the team redeemed themselves with excellent service. Only issue was this hotel is not the greatest for families with small children- we asked for a family room with a cot - the cot was not in the room and the room itself was too small/ not as advertised. The team brought in a cot but after waiting hours for our room - this really should have been ready for us upon arrival (3pm local). Perhaps I’m too critical but I travel a lot for work and this hotel seems to struggle to get the basics right & cater for the little things, e.g. if you use the showers after the gym - you need to first collect a separate FOB (not linked to your room card?!?) and remember to bring a robe from your room OR a change of clothes.
Stayed in April 2025
Reviewed: 27 February 2025
Adrian
SwitzerlandGreat location. Cyberport is a quiet area and still convenient in terms of reaching Central. There’s a shuttle bus to Central every hour. Very nice rooms with spacious bathrooms.
Stayed in February 2025
Reviewed: 13 February 2025
Andy
United KingdomCan’t find fault
Great hotel in quieter neighbourhood yet only20 mins from Central by courtesy Bus. Top quality buffet breakfast to suit every taste. Impeccable service
Stayed in February 2025
Reviewed: 5 January 2025
Alshad
United Arab EmiratesBreakfast does not have good choices.
Location and the shuttle service to the hotel.
Stayed in January 2025
Reviewed: 22 November 2024
Sunil
IndiaLocation was very convenient for us. The room was reasonably spacious, going by Hong Kong standards, and hence very comfortable. Breakfast was quite wide in selection.
Stayed in November 2024
Reviewed: 16 November 2024
Wai
Hong KongMore shuttle to central is better
Excellent breakfast. Good staff.
Stayed in November 2024
Reviewed: 15 November 2024
Walter
GermanyPrice too high
Basically every day same breakfast - location is remote -shuttle helps but long way to Central
Stayed in November 2024
Reviewed: 31 October 2024
Lebo
South AfricaCommunicating is generally difficult as English is not a popular language for communication and the local’s general attitude/ manners was also quite challenging at the best of times. While some of the employees tried their best, the general attitude prevailed
Cyperport is not yet a popular spot, which was our main attraction to the property. However, there is a shuttle from the hotel to the city and back, at scheduled intervals and at no extra cost. Their food was great!
Stayed in August 2024
Reviewed: 19 September 2024
Rayed
OmanNothing
Every thing especially the stuff and the concerge
Stayed in September 2024
Reviewed: 6 September 2024
Thomas
IrelandAll hotel staff were excellent.
Stayed in August 2024
Reviewed: 3 September 2024
Nattakarn
ThailandLocation is most impressive and room clean is good.
Stayed in August 2024
Reviewed: 2 September 2024
Masenyane
South AfricaHourly shuttle into the city worked like magic. The pool was amazing - always so warm! Decent hotel.
Stayed in August 2024
Reviewed: 14 August 2024
Jacqueline
CanadaNothing
The pool was very nice, rooms were spacious and modern
Stayed in July 2024
Reviewed: 10 August 2024
Aliyya
MalaysiaThe pool could be a little less warm, considering it’s summer
The staff was Uber-helpful, and friendly. The location itself is well connected to public transportation. I’ve never had better sleep than the ones I had on the bed!
Stayed in August 2024
Reviewed: 4 August 2024
Olly
FranceNothing
The swimming pool, the fact that all hotels in HK don't use one-use plastic anymore. The comfort of the bed. The cleanliness. Excentred but still close to everything. Quiet area.
Stayed in August 2024
Reviewed: 2 August 2024
Catherine
Hong KongI found some fluff in the corner behind the curtains! Haha, that's it.
Family Room. Two interconnecting rooms and set up for kids in the twin room, with some wooden toys, a tent and kid-decorated bedding. BRILLIANT bathroom. Main room very comfy. The POOL is perfect. Loved the access to 711, Park n Shop, Maccas and cinema. And the Shuttle to Central.
Stayed in August 2024
Reviewed: 12 July 2024
Nic
United StatesMy only problem was with the morning employee - he was asleep when I tried to check out at 7am. Like sound asleep - I tried to wake him by saying “excuse me” several times but he would not wake up. So I took a walk and he was up when I got back. But I missed the shuttle because of this and he didn’t help me try to ask the shuttle to wait.
Wonderful amenities, beautiful mountain and sea view from the room. Very friendly helpful staff. Modern & tranquil location in a busy city.
Stayed in July 2024
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