香港美麗華酒店評語 5 星級

Dear Lu, Thank you so much for staying in The Mira Hong Kong and sharing your wonderful feedback! We’re delighted to hear that your stay at The Mira Hong Kong was comfortable and enjoyable. It's great to know that our team members made your experience memorable with their friendly and professional service. We appreciate your understanding regarding the check-in and room cleaning time, and we will work on improving this process. Thank you for recommending us as your must-stay hotel in Hong Kong. We look forward to welcoming you and your family back on your next visit! Best Regards, Emily Ha Senior Manager Guest Experience & Loyalty #themirahotel

Dear Lu, Thank you so much for staying in The Mira Hong Kong and sharing your wonderful feedback! We’re delighted to hear that your stay at The Mira Hong Kong was comfortable and enjoyable. It's great to know that our team members made … 顯示更多

Dear ANG ,ph, Thank you for staying in The Mira Hong Kong and taking the time to share your experience with us. We are truly sorry to hear that your recent stay did not meet your expectations, especially given your loyalty. We appreciate your feedback and will address your concerns with our team to ensure improvements are made. Your satisfaction is important to us, and we hope to have the opportunity to restore your trust in the future. Best regards, Emily Ha Senior Manager Guest Experience & Loyalty #themirahotel

Dear ANG ,ph, Thank you for staying in The Mira Hong Kong and taking the time to share your experience with us. We are truly sorry to hear that your recent stay did not meet your expectations, especially given your loyalty. We appreciate yo… 顯示更多

Dear Anonymous, Thank you for taking the time to share your positive feedback! We are delighted to hear that you enjoyed your stay with us. It’s wonderful to know that you found your room to be new and clean, and that our front desk service met your expectations. We strive to provide convenient and comfortable accommodations, and your kind words affirm our efforts. We look forward to welcoming you back on your next visit! Best regards, Emily Ha Senior Manager Guest Experience & Loyalty #themirahotel

Dear Anonymous, Thank you for taking the time to share your positive feedback! We are delighted to hear that you enjoyed your stay with us. It’s wonderful to know that you found your room to be new and clean, and that our front desk service… 顯示更多

Dear Cheuk Ying, 感謝您選擇入住The Mira Hong Kong，並與我們分享您的體驗。得知您這次入住是為了慶祝另一半生日，很可惜未能令您有喜出望外的體驗。就您入住的房型問題，我們就事件所提供的資料作出跟進及調查，由於酒店的預訂部收到之入住訂單房型為標準客房，酒店職員亦因此作出訂單的解釋並建議升級至您的理想房型。我們致力為每位客人提供最高水準、專業和卓越的服務，但遺憾地，這次未能實現我們的使命，令人失望。再次感謝您提供寶貴的回饋，並衷心期待在不久的將來能再次為您服務。謝謝！夏曉筠 高級客務及客戶關係經理 #themirahotel

Dear Cheuk Ying, 感謝您選擇入住The Mira Hong Kong，並與我們分享您的體驗。得知您這次入住是為了慶祝另一半生日，很可惜未能令您有喜出望外的體驗。就您入住的房型問題，我們就事件所提供的資料作出跟進及調查，由於酒店的預訂部收到之入住訂單房型為標準客房，酒店職員亦因此作出訂單的解釋並建議升級至您的理想房型。我們致力為每位客人提供最高水準、專業和卓越的服務，但遺憾地，這次未能實現我們的使命，令人失望。再次感謝您提供寶貴的回饋，並衷心期待在不久的將來能… 顯示更多

Dear yaoyao, Thank you for staying at The Mira Hong Kong! We’re glad to hear you’re enjoying the location and the comfort of the robes. However, we sincerely apologize for the issues you've encountered with the bathroom drainage and the quilt and we did shared your comment to conerned department to improve the service standard. Once again, Your feedback is important for us to personalize your stay or visit in the future which we truly appreciated and we all look forward to welcoming you back to #themirahotel for another MIRA-velous journey. Best regards, Emily Ha Senior Manager Guest Experience & Loyalty

Dear yaoyao, Thank you for staying at The Mira Hong Kong! We’re glad to hear you’re enjoying the location and the comfort of the robes. However, we sincerely apologize for the issues you've encountered with the bathroom drainage and the… 顯示更多