Reviews of New Yan Yan Guest House reception 9th floor Flat E4 E6 1 stars

Very clean room , lovely stuff and great owner that upgrade us to bigger room after first night

Location

No room to open suitcase, grimy, weird checkin...was double booked.

The location is okay, we did breakfast on the ground floor

We're okay

Location Price Nice staff

A bit hard to find for people that are not used to being in large complex buildings

The location was great ! The room were superb !

I like that it is near to mtr station, more food and market around the place, walking distance to promenade. If you are not that picky there are some pinoy foods in the ground floor that offers pinoy cuisine. Kudos to the filipino staff for everyday cleaning and change of the linens and towels.

Not much. The rooms are extremely small but I was still able to rest well, no bidet but we use the shower.

The location was perfect the staff was nice and helpful the only one I did not like is have Bad smell in the toilet the The bedsheets not clean

This homestay is super conveniently located. The rooms are very basic, but clean, welcoming and cozy.

N-A

All are satisfaction!!!! Very CONVENIENT AND HIGHLY RECOMMENDED 👍👍👍

24 hours reception and the room is clean

The owners are very friendly, the place is clean, and it was in an easily accessible part of town.

The only thing we didn’t like was, it was a bit complicated to reach the stay the first time. There are many different elevators in the complex and it was confusing to follow. However, we sorted it out and eventually found it and would stay there again. :)

Just location, nothing else is bad.

-Smell like a rat pee in the slum area. -Very tiny place, unlike the picture showed. -Shared bathroom with no specific shower room.(all in one room) -Water just drop from the roof all the time, made the floor wet every morning when you wake up. -Owner won’t even let you leave baggage if you arrive in the morning…needed to hang around the area for 5-6hours before eventually able to check-in. Even worse, when you tried to contact them and explained, they didn’t listen, shouted at you and blamed you with saying “Why not think?” and say “Go cancel if you don’t like” ..ok i feel like a strongly bad hospitality and no responsability to a customer. Even I didn’t expected, still Disappointed. Never again and 0% recommended if you still love your life.

The staff were extremely kind to assist me whenever I needed something. They also gave number of suggestions for local food options and places to see in Hong Kong.

Some of the bed linen and towels had stains in them.

Staff is friendly and location is good

The whole building is a living hell. It's difficult to get there, and the reception is in a different location than the rooms. The rooms themselves are very small. The biggest surprise is the queues for the elevators – once we waited over 20 minutes – we even tried to take the stairs to the 13th floor, but it's very dirty, smelly, and full of cockroaches. There are dozens of shops and bars on the ground floor, which can be a plus, but when you're walking with luggage, having someone hold you up for a moment is not pleasant. This stay confirmed our decision – we will never return to Hong Kong!