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Reviews of Novotel Century Hong Kong 4 stars

238 Jaffe Road, Hong Kong, Hong Kong

#117 of 296 hotels in Hong Kong

Guests' Choice

Review score

Based on 1290 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.4

  • Location

    9.0

  • Facilities

    8.1

  • Staff

    8.8

  • Value for money

    7.8

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 28 August 2025

    9.0
    Great value and good location
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 5 nights

    Slightly tired could do with an update . Weird chairs in lobby

    Location - only 7 mins from the MTR, easy to get to places. Staff were helpful and breakfast good.

    Stayed in August 2025

  • Reviewed: 27 August 2025

    7.0
    Good location and room size is adequate.
    • Leisure trip
    • Couple
    • Suite with 1 Queen Size Bed
    • Stayed 1 night

    The carpet in the corridor is a little worn. There is no night light for the bedroom. We had to leave the toilet light on (only one main light) and it shone through the perspec glass of the toilet door, so there was too much light for sleeping.

    The location is very good. Room is spacious enough.

    Stayed in August 2025

  • Reviewed: 23 August 2025

    9.0
    Great location, slightly out of budget
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Location is great

    Stayed in August 2025

  • Reviewed: 22 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The staff at the gym/pool were a bit strict. Couldn't train without sports shoes...I can understand it, but the gym is not that sophisticated, it's still just a hotel gym.

    Modern, in a nice location, rooms are large for Hong Kong, the swimming pool and gym were above expectations.

    Stayed in August 2025

  • Reviewed: 19 August 2025

    7.0
    No frills, clean and simple.
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 4 nights

    The beds were not that comfy. Constantly felt like I was about to roll off the bed since the sides sagged a bit. We had 2 rooms. The bathroom with only a shower was clean, and the shower was awesome. The bathtub was old and needed some refurbishing. Acoustics and sound insulation also needed an upgrade, we could hear everyone opening/closing their doors.

    The hotel is clean and very well located in HK island. Some good eats around the hotel. Awesome dim sum place right across the road and 10m walking distance to most shops and a 5m walk to the MTR. Super easy to get around. A simple, quiet, minimal setup.

    Stayed in August 2025

  • Reviewed: 12 August 2025

    7.0
    Good stay
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Check in procedure took along time. Waited for an extended period to be told well you just have to wait we are busy. We arrived after 3pm so did not expect such a delay.

    Convenient location

    Stayed in August 2025

  • Reviewed: 8 August 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 3 nights

    great location. didn't get to try the pool. it rained every day.

    Stayed in August 2025

  • Reviewed: 7 August 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    11th floor very old and carpet in the corridor, as well as the rest of the furniture, really need renovation. The impact is not of a 4star at all. Noisy Aircon is quite disturbing.

    Location is very good and well conected. Helpful staff.

    Stayed in August 2025

  • Reviewed: 3 August 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms are a bit dated and tired

    Location great and staff very helpful

    Stayed in August 2025

  • Reviewed: 29 July 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Rooms and bed were on the smaller size but that was expected

    The concierge and staff were great at this hotel. Location of the hotel was very convenient.

    Stayed in July 2025

  • Reviewed: 28 July 2025

    8.0
    Great location, helpful staff
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    Slight issue where no bed was put out for our daughter. The staff did sort when asked but slightly frustrating when we booked for 2 adults and 1 child. We may have looked elsewhere if we had realised she would be sleeping on a mattress on the floor.

    Great location. Pool great to cool off in the hot weather. Staff friendly and helpful.

    Stayed in July 2025

  • Reviewed: 22 July 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Capet on our floor seemed to be not clean.

    Staff were generally friendly. Location is convenient.

    Stayed in July 2025

  • Reviewed: 22 July 2025

    9.0
    Pleasant stay
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was good. Plenty of choice. Hotel in good location to shops.

    Stayed in July 2025

  • Reviewed: 18 July 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 4 nights

    Unfortunately, amenities were not provided or possible to buy at the hotel.

    Breakfast buffet!

    Stayed in July 2025

  • Reviewed: 16 July 2025

    9.0
    Great location, and good customer services.
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 5 nights
    • Submitted via mobile

    Rooms need upgrades. Food no much choices.

    Location, facilities, and staff .

    Stayed in July 2025

  • Reviewed: 14 July 2025

    8.0
    Great location, good option if room size does not bother you.
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 8 nights

    The room is a bit small. The bed in particular felt small for two people, and had a mild slope towards the middle, making us rol towards each other. The dehumidifier and air purifier, although a great addition to the room, take space and make noice.

    The best aspect of the hotel is its location, close to everything (just in the middle of Hong Kong island). We enjoyed to have everything close, including excellent breakfast and dinner options. The swimming pool was also good given it was very hot during our stay, so we could refresh before setting in. Chicken and checkout was as fast as we have ever had. There is a dehumidifier and air purifier machine in the room. The washroom, particularly the shower was ok. Pillows were nice.

    Stayed in July 2025

  • Reviewed: 13 July 2025

    9.0
    Central location 👍
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Loved the central location of the place, close to bus stops and the MTR. The front office staff are really great also at the concierge. Rooms are spacious and comfortable, breakfast is great too!

    Stayed in July 2025

  • Reviewed: 11 July 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 5 nights
    • Submitted via mobile

    Really good location: handy for transport links, shops, restaurants, etc. Stayed on 19th floor. House staff in particular were very helpful.

    Stayed in July 2025

  • Reviewed: 6 July 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Suite with 1 Queen Size Bed
    • Stayed 6 nights
    • Submitted via mobile

    The rooms were dated and the breakfast lacked variations

    The location is great and very good value for money.

    Stayed in July 2025

  • Reviewed: 4 July 2025

    8.0
    Great stay for with a perfect location to many great restaurants and night life.
    • Business trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 6 nights

    Location was perfect. Breakfast had a great variety of cuisine. The Gym and Sauna were very very good. Room was a bit dated but had all the amenities that you need.

    Stayed in June 2025

  • Reviewed: 1 July 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Room smelled stale, like it has been smoked in for a long time

    Staff were great, location was good.

    Stayed in July 2025

  • Reviewed: 30 June 2025

    7.0
    Good
    • Business trip
    • People with friends
    • Standard Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    Bed was uncomfortable Italian restaurant very expensive

    Clean and close to train

    Stayed in June 2025

  • Reviewed: 26 June 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Suite with 1 Queen Size Bed
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast could be better

    Friendly and helpful staff Location Cleanliness

    Stayed in June 2025

  • Reviewed: 16 June 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    A 3 occupancy room need to provide extra bed in the room as the charges are for 3. Our friends who booked the hotel just to stay with us were inconvenienced.

    Cleanliness, breakfast spread

    Stayed in May 2025

Showing 1 – 25

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