238 Jaffe Road, Hong Kong, Hong Kong
#117 of 296 hotels in Hong Kong
Guests' ChoiceBased on 1290 hotel reviews
8.1Cleanliness
8.4
Comfort
8.4
Location
9.0
Facilities
8.1
Staff
8.8
Value for money
7.8
Free WiFi
8.9
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End of dialog contentReviewed: 28 August 2025
Tagore
United KingdomSlightly tired could do with an update . Weird chairs in lobby
Location - only 7 mins from the MTR, easy to get to places. Staff were helpful and breakfast good.
Stayed in August 2025
Reviewed: 27 August 2025
Michael
SingaporeThe carpet in the corridor is a little worn. There is no night light for the bedroom. We had to leave the toilet light on (only one main light) and it shone through the perspec glass of the toilet door, so there was too much light for sleeping.
The location is very good. Room is spacious enough.
Stayed in August 2025
Reviewed: 23 August 2025
Kevin
IndonesiaLocation is great
Stayed in August 2025
Reviewed: 22 August 2025
Frederic
NorwayThe staff at the gym/pool were a bit strict. Couldn't train without sports shoes...I can understand it, but the gym is not that sophisticated, it's still just a hotel gym.
Modern, in a nice location, rooms are large for Hong Kong, the swimming pool and gym were above expectations.
Stayed in August 2025
Reviewed: 19 August 2025
Chak
United Arab EmiratesThe beds were not that comfy. Constantly felt like I was about to roll off the bed since the sides sagged a bit. We had 2 rooms. The bathroom with only a shower was clean, and the shower was awesome. The bathtub was old and needed some refurbishing. Acoustics and sound insulation also needed an upgrade, we could hear everyone opening/closing their doors.
The hotel is clean and very well located in HK island. Some good eats around the hotel. Awesome dim sum place right across the road and 10m walking distance to most shops and a 5m walk to the MTR. Super easy to get around. A simple, quiet, minimal setup.
Stayed in August 2025
Reviewed: 12 August 2025
Tina
AustraliaCheck in procedure took along time. Waited for an extended period to be told well you just have to wait we are busy. We arrived after 3pm so did not expect such a delay.
Convenient location
Stayed in August 2025
Reviewed: 8 August 2025
P
United Statesgreat location. didn't get to try the pool. it rained every day.
Stayed in August 2025
Reviewed: 7 August 2025
Andreat
Italy11th floor very old and carpet in the corridor, as well as the rest of the furniture, really need renovation. The impact is not of a 4star at all. Noisy Aircon is quite disturbing.
Location is very good and well conected. Helpful staff.
Stayed in August 2025
Reviewed: 3 August 2025
Alex
United KingdomRooms are a bit dated and tired
Location great and staff very helpful
Stayed in August 2025
Reviewed: 29 July 2025
Miu
United StatesRooms and bed were on the smaller size but that was expected
The concierge and staff were great at this hotel. Location of the hotel was very convenient.
Stayed in July 2025
Reviewed: 28 July 2025
Martyn
United KingdomSlight issue where no bed was put out for our daughter. The staff did sort when asked but slightly frustrating when we booked for 2 adults and 1 child. We may have looked elsewhere if we had realised she would be sleeping on a mattress on the floor.
Great location. Pool great to cool off in the hot weather. Staff friendly and helpful.
Stayed in July 2025
Reviewed: 22 July 2025
Felise
ThailandCapet on our floor seemed to be not clean.
Staff were generally friendly. Location is convenient.
Stayed in July 2025
Reviewed: 22 July 2025
Andrew
New ZealandBreakfast was good. Plenty of choice. Hotel in good location to shops.
Stayed in July 2025
Reviewed: 18 July 2025
Emily
JapanUnfortunately, amenities were not provided or possible to buy at the hotel.
Breakfast buffet!
Stayed in July 2025
Reviewed: 16 July 2025
Jorge
United StatesRooms need upgrades. Food no much choices.
Location, facilities, and staff .
Stayed in July 2025
Reviewed: 14 July 2025
Samir
ChileThe room is a bit small. The bed in particular felt small for two people, and had a mild slope towards the middle, making us rol towards each other. The dehumidifier and air purifier, although a great addition to the room, take space and make noice.
The best aspect of the hotel is its location, close to everything (just in the middle of Hong Kong island). We enjoyed to have everything close, including excellent breakfast and dinner options. The swimming pool was also good given it was very hot during our stay, so we could refresh before setting in. Chicken and checkout was as fast as we have ever had. There is a dehumidifier and air purifier machine in the room. The washroom, particularly the shower was ok. Pillows were nice.
Stayed in July 2025
Reviewed: 13 July 2025
Deepak
FijiNothing
Loved the central location of the place, close to bus stops and the MTR. The front office staff are really great also at the concierge. Rooms are spacious and comfortable, breakfast is great too!
Stayed in July 2025
Reviewed: 11 July 2025
James
United KingdomReally good location: handy for transport links, shops, restaurants, etc. Stayed on 19th floor. House staff in particular were very helpful.
Stayed in July 2025
Reviewed: 6 July 2025
David
GermanyThe rooms were dated and the breakfast lacked variations
The location is great and very good value for money.
Stayed in July 2025
Reviewed: 4 July 2025
Jason
AustraliaLocation was perfect. Breakfast had a great variety of cuisine. The Gym and Sauna were very very good. Room was a bit dated but had all the amenities that you need.
Stayed in June 2025
Reviewed: 1 July 2025
Cesar
AustraliaRoom smelled stale, like it has been smoked in for a long time
Staff were great, location was good.
Stayed in July 2025
Reviewed: 30 June 2025
Dixie
AustraliaBed was uncomfortable Italian restaurant very expensive
Clean and close to train
Stayed in June 2025
Reviewed: 26 June 2025
Waleed8484
OmanBreakfast could be better
Friendly and helpful staff Location Cleanliness
Stayed in June 2025
Reviewed: 16 June 2025
Samata
IndiaA 3 occupancy room need to provide extra bed in the room as the charges are for 3. Our friends who booked the hotel just to stay with us were inconvenienced.
Cleanliness, breakfast spread
Stayed in May 2025
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