Reviews of Novotel Century Hong Kong 4 stars
238 Jaffe Road, Hong Kong, Hong Kong
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewClose to all transportation to visit all sides of Hong Kong. 7/11 across the road and a nice big lobby to relax in when waiting. Loads of a good restaurants near by.
It could do with a little update as some parts of the room is looking dated.
Dear Guest, Thanks for taking the time to share your review. We're pleased you found our transport connections convenient and appreciated our spacious lobby for relaxing during your wait. We regret any disappointment with your room's condition. Our team completes regular updates to maintain standards, with full renovations done in 2017 and 2023. It's great you enjoyed our central location near diverse dining options and practical amenities like the 24-hour convenience store across the street. This accessibility remains a priority for our guests exploring Hong Kong. We hope to provide you with a more enjoyable stay in the future. Kind regards, Ohad Tiktinsky, General Manager
Dear Guest, Thanks for taking the time to share your review. We're pleased you found our transport connections convenient and appreciated our spacious lobby for relaxing during your wait. We regret any disappointment with your room&… Show more
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewLocated in a walking distance from Expo center and 2 underground stations. Very quiet, cozy, excellent view
A bit stiff bed to my taste, and continuesly working AC creates some noise, even at the lowest fan speed. But its not bad, just noticable
Dear Guest, Thanks for taking the time to share your review. We’re thrilled you selected Novotel Century Hong Kong for your first visit to our vibrant city. It’s rewarding to know our peaceful environment helped you relax between explorations. Our team works diligently to maintain spaces where guests can recharge comfortably. While we regret any disturbance affected your rest, please know our staff remains available around the clock to assist with room adjustments. Equally, we’re pleased our central Wan Chai location offered convenient access to Hong Kong’s pulse and that you appreciated the harbour vistas from your room. We hope to have the opportunity to welcome you back. Kind regards, Ohad Tiktinsky, General Manager
Dear Guest, Thanks for taking the time to share your review. We’re thrilled you selected Novotel Century Hong Kong for your first visit to our vibrant city. It’s rewarding to know our peaceful environment helped you relax between explor… Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewLocation - only 7 mins from the MTR, easy to get to places. Staff were helpful and breakfast good.
Slightly tired could do with an update . Weird chairs in lobby
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewThe location is very good. Room is spacious enough.
The carpet in the corridor is a little worn. There is no night light for the bedroom. We had to leave the toilet light on (only one main light) and it shone through the perspec glass of the toilet door, so there was too much light for sleeping.
Dear Guest, Thanks for taking the time to share your review. We appreciate your recognition of our room sizes designed to ensure comfort during business or leisure stays. However, we sincerely regret some aspects impacted your rest quality. Our team conducts regular maintenance cycles and will review lighting options to better accommodate guest preferences while maintaining our contemporary design ethos. Lastly, we're delighted our central Wan Chai location provided convenient access to Hong Kong's vibrant energy - particularly valuable for visitors exploring multiple districts within limited time. We hope to have the pleasure of seeing you on a future visit. Best regards, Ohad Tiktinsky, General Manager
Dear Guest, Thanks for taking the time to share your review. We appreciate your recognition of our room sizes designed to ensure comfort during business or leisure stays. However, we sincerely regret some aspects impacted your rest qual… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewLocation is great
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewModern, in a nice location, rooms are large for Hong Kong, the swimming pool and gym were above expectations.
The staff at the gym/pool were a bit strict. Couldn't train without sports shoes...I can understand it, but the gym is not that sophisticated, it's still just a hotel gym.
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewGood Location, Excellent Services and Clean and Good Smell that is very good for my first impression!!
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Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in July 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewThe hotel is clean and very well located in HK island. Some good eats around the hotel. Awesome dim sum place right across the road and 10m walking distance to most shops and a 5m walk to the MTR. Super easy to get around. A simple, quiet, minimal setup.
The beds were not that comfy. Constantly felt like I was about to roll off the bed since the sides sagged a bit. We had 2 rooms. The bathroom with only a shower was clean, and the shower was awesome. The bathtub was old and needed some refurbishing. Acoustics and sound insulation also needed an upgrade, we could hear everyone opening/closing their doors.
Dear Guest, Thank you for providing us with your feedback, it is always gratefully received. We're delighted our location proved convenient for your travels and that you enjoyed the local dining scene. Your comments about room comfort have been escalated to our facilities team for review. We hope the easy access to public transport and peaceful environment left you with positive memories of Hong Kong. We'll be pleased to welcome you back. Best regards, Ohad Tiktinsky, General Manager
Dear Guest, Thank you for providing us with your feedback, it is always gratefully received. We're delighted our location proved convenient for your travels and that you enjoyed the local dining scene. Your comments about room comfo… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in July 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewConfortable bed
The air condition in the breakfast area was too cold!
Dear Guest, Thank you for taking time to review your experience with us. It’s wonderful to hear you enjoyed your stay at Novotel Century Hong Kong. We’re delighted our comfortable bedding contributed to a restful experience. However, we regret the temperature in the breakfast area affected your comfort—our team is always ready to adjust settings upon request. We hope you were able to explore our prime Wan Chai location near HKCEC and Causeway Bay’s vibrant offerings. We look forward to welcoming you back again in the future. Kind regards, Ohad Tiktinsky, General Manager
Dear Guest, Thank you for taking time to review your experience with us. It’s wonderful to hear you enjoyed your stay at Novotel Century Hong Kong. We’re delighted our comfortable bedding contributed to a restful experience. However, we… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in July 2025
Verified reviewReviewed: 12 August 2025 · Stayed in July 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewConvenient location
Check in procedure took along time. Waited for an extended period to be told well you just have to wait we are busy. We arrived after 3pm so did not expect such a delay.
Dear Tina, Thank you for reviewing your stay. We're delighted our central Wan Chai location provided convenient access to Hong Kong's vibrant attractions during your stay. However, we sincerely regret the extended wait you encountered during check-in. Our team strives to optimize this process during peak periods, and we appreciate your patience while we accommodate all guests thoroughly. We look forward to welcoming you back. Best regards, Ohad Tiktinsky, General Manager
Dear Tina, Thank you for reviewing your stay. We're delighted our central Wan Chai location provided convenient access to Hong Kong's vibrant attractions during your stay. However, we sincerely regret the extended wait you encoun… Show more