7.8

Reviews of Panda Hotel 4 stars

3 Tsuen Wah Street, Tsuen Wan District, Hong Kong, Hong Kong

  • Trishauw

    Reviewed: 1 September 2025 · Stayed in August 2025

    Verified review

    Location is close to MTR and everything is available

    1. The air purifier was not clean 2. Room smells moldy 3. The toilets are not clean; the shower head is not working properly; torn towel 4. Such a big hotel does NOT offer a power adapter for foreign travellers

  • Nobuaki

    Reviewed: 31 August 2025 · Stayed in July 2025

    Verified review
  • Ada

    Reviewed: 30 August 2025 · Stayed in August 2025

    Verified review

    Nice environment, the room was clean and felt comfortable.

    The toilet bowl was blocked.

  • See the hotel
  • Justine

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review

    Value for money

    The wireless connection could be better.

  • Ivan

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review
  • Julie

    Reviewed: 17 August 2025 · Stayed in July 2025

    Verified review
  • See the hotel
  • Renee_navy

    Reviewed: 7 August 2025 · Stayed in August 2025

    Verified review
  • Rebecca

    Reviewed: 6 August 2025 · Stayed in July 2025

    Verified review

    Spacious room. Good value for money. Supermarket and lots of restaurants in the neighborhood.

    Lots of crumbs bits on the floor. Perhaps the cleaner forgot to vacuum clean the floor after the previous guest had checked out. Otherwise, it wouldn't be impossible to leave the floor as dirty as that.

    Property response:

    Thank you very much for taking the time to leave your feedback. We are very sorry to hear that you had an unsatisfactory experience with us, especially in terms of the cleanliness of the room and bathroom. We have immediately carried out a thorough cleaning of your room and will review and enhance the cleaning standards throughout the hotel to ensure that this situation does not occur again. Once again, we apologize for the inconvenience and we look forward to welcoming you back to experience our improved service firsthand.

    Thank you very much for taking the time to leave your feedback. We are very sorry to hear that you had an unsatisfactory experience with us, especially in terms of the cleanliness of the room and bathroom. We have immediately carried out a … Show more

    Panda Hotel
    8 August 2025
  • Jennifer

    Reviewed: 5 August 2025 · Stayed in July 2025

    Verified review

    everything was exceptional from the hotel's laundry service to the location of the hotel! the hotel had nice and helpful staff too aswell as a decent sized room and great room facilities!

    n/a

    Property response:

    Thank you very much for your review. It is a great encouragement to us. We are committed to providing excellent service and a comfortable accommodation experience for every guest. Your satisfaction is our greatest achievement. We look forward to having the opportunity to serve you again and bring you more good memories. Thank you again for your affirmation and wish you all the best!

    Thank you very much for your review. It is a great encouragement to us. We are committed to providing excellent service and a comfortable accommodation experience for every guest. Your satisfaction is our greatest achievement. We look forwa… Show more

    Panda Hotel
    6 August 2025
  • See the hotel
  • Yuk

    Reviewed: 3 August 2025 · Stayed in July 2025

    Verified review
  • Annabelle

    Reviewed: 31 July 2025 · Stayed in July 2025

    Verified review
  • Neil

    Reviewed: 28 July 2025 · Stayed in July 2025

    Verified review

    The property is near to restaurants, mall, train station and bus stop. This property is one ride bus from the airport.

    Property response:

    Thank you for sharing such an amazing experience with us. We're delighted to learn how you have enjoyed great convenience due to our prime location. We all cannot wait to delight you again real soon.

    Panda Hotel
    29 July 2025
  • See the hotel
  • 7.0 Good
    Naveed

    Reviewed: 27 July 2025 · Stayed in July 2025

    Verified review
  • Lay

    Reviewed: 23 July 2025 · Stayed in July 2025

    Verified review

    Location and amenities

    None

    Property response:

    Thank you for sharing such an amazing experience with us. We're delighted to learn how you have enjoyed great convenience due to our prime location. We all cannot wait to delight you again real soon.

    Panda Hotel
    24 July 2025
  • Tina

    Reviewed: 22 July 2025 · Stayed in June 2025

    Verified review

    Good space. And the concierge helpful

    Bathroom and shower. Little water only. Not enjoyed showering at all

    Property response:

    Thank you very much for taking the time to share your stay experience. We are deeply sorry to hear that you had an unpleasant experience at our hotel. Please accept our sincerest apologies. We look forward to welcoming you again and hope to provide you with a stay that fully meets your expectations.

    Thank you very much for taking the time to share your stay experience. We are deeply sorry to hear that you had an unpleasant experience at our hotel. Please accept our sincerest apologies. We look forward to welcoming you again and hope to… Show more

    Panda Hotel
    23 July 2025
  • See the hotel
  • 7.0 Good
    Hiu

    Reviewed: 18 July 2025 · Stayed in July 2025

    Verified review

    Location

    It appears that the room could benefit from a thorough cleaning, as the current state seems somewhat outdated.

    Property response:

    Thank you very much for taking the time to leave your feedback. We are very sorry to hear that you had an unsatisfactory experience with us, especially in terms of the cleanliness of the room and bathroom. We have immediately carried out a thorough cleaning of your room and will review and enhance the cleaning standards throughout the hotel to ensure that this situation does not occur again. Once again, we apologize for the inconvenience and we look forward to welcoming you back to experience our improved service firsthand.

    Thank you very much for taking the time to leave your feedback. We are very sorry to hear that you had an unsatisfactory experience with us, especially in terms of the cleanliness of the room and bathroom. We have immediately carried out a … Show more

    Panda Hotel
    21 July 2025
  • Bren812

    Reviewed: 17 July 2025 · Stayed in July 2025

    Verified review
  • Christine

    Reviewed: 16 July 2025 · Stayed in May 2025

    Verified review
  • See the hotel
  • Jim

    Reviewed: 6 July 2025 · Stayed in July 2025

    Verified review

    Comfortable hotel

    Property response:

    Thank you for taking the time to share with us your recent experience at Panda Hotel. We are delighted to learn that you had a memorable stay with us. Your kind words serve as a great motivation for our team to continue delivering exceptional experiences to guests. We look forward to the opportunity to welcome you back for another enjoyable stay in the near future.

    Thank you for taking the time to share with us your recent experience at Panda Hotel. We are delighted to learn that you had a memorable stay with us. Your kind words serve as a great motivation for our team to continue delivering exception… Show more

    Panda Hotel
    7 July 2025
  • Stephen

    Reviewed: 3 July 2025 · Stayed in July 2025

    Verified review
  • Avni

    Reviewed: 1 July 2025 · Stayed in June 2025

    Verified review
  • See the hotel
  • Alena

    Reviewed: 28 June 2025 · Stayed in June 2025

    Verified review
  • Burog

    Reviewed: 28 June 2025 · Stayed in May 2025

    Verified review

    Everything went well with our stay. Staff were very accomodating and reception area was clean and organized. The only problem was when we were going to our room, the hallway going to our room had a smell. I'm not too certain of what smell was that. Staff were very friendly.

    The restaurants downstairs of Panda Hotel, specifically KFC. Very rude staffing, very unorganized. I know English was not their first language but at least maybe try to communicate properly. When we were ordering food because it was late at night and we were very hungry, we had to go to KFC because it was the only store that was open at the time. Staff were unorganized because no one can speak English. They are NOT professional when it comes to food service. They ever served us UNcooked rice. I was not very please with them.

    Property response:

    Thank you very much for taking the time to share your experience in our hotel. We are deeply sorry to learn that you were unhappy with the service attitude of individual staff. We have passed your feedback to the relevant department to ensure that all employees understand and implement our high standard of service commitment. We look forward to the opportunity to provide you with a more satisfactory stay experience.

    Thank you very much for taking the time to share your experience in our hotel. We are deeply sorry to learn that you were unhappy with the service attitude of individual staff. We have passed your feedback to the relevant department to ensu… Show more

    Panda Hotel
    30 June 2025
  • Alexander

    Reviewed: 21 June 2025 · Stayed in May 2025

    Verified review
  • See the hotel
  • Kit

    Reviewed: 19 June 2025 · Stayed in June 2025

    Verified review

    Convenient location

    Property response:

    Thank you for sharing such an amazing experience with us. We're delighted to learn how you have enjoyed great convenience due to our prime location. We all cannot wait to delight you again real soon.

    Panda Hotel
    20 June 2025
  • Showing 1 - 25

Loading

Guests also reviewed these properties:

Hotel am Wald

Monheim, Germany

Le Suite Downtown

Rome, Italy

Ocean Crest Guest House

Galway, Ireland

Hotel Urbano V

Montefiascone, Italy

Oliveira House

Lagos, Portugal

PeteRooms - Brody

Budapest, Hungary

Hilton Garden Inn Lenox Pittsfield

Pittsfield, United States

The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

Loading...