Bewertungen für Pillows CoLiving 2 Sterne

Thank you for your kind words! We're delighted to hear that you found our staff super nice and helpful – our team truly appreciates your praise. We understand that room sizes in Hong Kong can feel small due to the city's space constraints, and we strive to make your stay as comfortable as possible within these limitations. Your feedback means a lot to us, and we hope to welcome you back for another great experience!

Thank you for your kind words! We're delighted to hear that you found our staff super nice and helpful – our team truly appreciates your praise. We understand that room sizes in Hong Kong can feel small due to the city's space const… Mehr anzeigen

Thank you for your review! We're glad you appreciated our central location and great value pricing. We understand your concern about the room size and are sorry it felt a bit small. We offer a range of room types to suit different preferences, and we’d love to help you find a more spacious option for your next visit. We look forward to welcoming you back!

Thank you for your review! We're glad you appreciated our central location and great value pricing. We understand your concern about the room size and are sorry it felt a bit small. We offer a range of room types to suit different prefe… Mehr anzeigen

Thank you so much for taking the time to share your wonderful feedback with us! Your satisfaction is our top priority, and this is our pleasure to see you enjoying much with us. Your kind words motivate us to keep delivering exceptional experiences. We look forward to welcoming you back for another enjoyable stay.

Thank you so much for taking the time to share your wonderful feedback with us! Your satisfaction is our top priority, and this is our pleasure to see you enjoying much with us. Your kind words motivate us to keep delivering exceptional e… Mehr anzeigen

Thank you so much for taking the time to share your experience with us. We’re thrilled to hear that you found our staff helpful and enjoyed all the amenities We do understand the concern about the street noise due to the single-glazed windows. Please know that we are actively exploring solutions to enhance the soundproofing of our rooms to ensure a more peaceful stay for our guests. In the meantime, we would be happy to provide earplugs or suggest quieter room options during your next visit. We truly appreciate your feedback as it helps us to continually improve our services. We look forward to welcoming you back soon and providing an even better experience. Safe travels!

Thank you so much for taking the time to share your experience with us. We’re thrilled to hear that you found our staff helpful and enjoyed all the amenities We do understand the concern about the street noise due to the single-glazed wind… Mehr anzeigen

Dear Franziska We would like to extend our sincerest apologies for the inconveniences you experienced during your recent stay with us. We deeply regret that your experience was marred by concerns regarding bed bugs or pests. Please find attached which was being sent to your mentioned email- a pest control record from a specialist we engaged to thoroughly inspect and address the issue. Their investigation found no evidence of bed bugs or pests, but we fully understand the distress such concerns can cause and are committed to maintaining the highest standards of cleanliness and safety. Additionally, we apologize for the noise disturbances caused by other guests. We understand how disruptive this can be and assure you that we are taking steps to improve monitoring and enforcement of noise policies to ensure a more peaceful environment for all our guests. And we have a 24-hour support team available to handle any emergency issues promptly. While they might not always show up instantly, they are equipped to address and resolve problems shortly after being alerted. Regarding your bedding preferences, we offer a variety of pillow types, duvets, and bedsheets, including both cotton and polyester options, to cater to different needs and preferences. We regret that this information was not communicated effectively during your stay, and we will work on improving our communication to ensure all guests are aware of these options. We are genuinely sorry that your stay did not meet your expectations and hope to have the opportunity to make it up to you in the future. Thank you for bringing these issues to our attention, and we appreciate your understanding and patience as we work to improve our services. Sincerely, Alan/ Pillows Co-Living

Dear Franziska We would like to extend our sincerest apologies for the inconveniences you experienced during your recent stay with us. We deeply regret that your experience was marred by concerns regarding bed bugs or pests. Please find a… Mehr anzeigen

We are truly grateful for your detailed review and are delighted to hear that our host's friendliness and helpfulness stood out during your stay with us. It’s our top priority to provide warm and welcoming service to all our guests, making them feel at home away from home. It sounds like our prime location in the heart of the city contributed significantly to your enjoyment, providing easy access to everywhere. We're also happy to see that our kitchen served as a convenient spot for you to start your mornings with a lovely breakfast. Your comments on the elevator and the rooms are greatly appreciated. The elevator, indeed, is quite an adventure peculiar to the local infrastructure, and we're glad it added a unique touch to your experience while functioning efficiently. Concerning the room decor, your feedback is invaluable as we consider future renovations and updates to make our spaces even more welcoming and purposeful for guests from around the world. Your insights are integral to our continuous improvement, and we look forward to the possibility of welcoming you back, offering an even more enriched stay the next time around. Warmest regards, Pillows Co-Living

We are truly grateful for your detailed review and are delighted to hear that our host's friendliness and helpfulness stood out during your stay with us. It’s our top priority to provide warm and welcoming service to all our guests, mak… Mehr anzeigen

Dear Mircol, Thank you for reviewing your stay. We are delighted to know that we have impressed you by our friendly service as well as the convenient location. Meanwhile, we understand your concern about the room size. Please note that we offer a range of room types to suit different preferences and budgets. Should you visit us again, we'd be more than happy to help you select a room that better suits your needs. We do hope that despite these issues, you'll consider staying with us again in the future. Warm regards, Pillows Co-Living

Dear Mircol, Thank you for reviewing your stay. We are delighted to know that we have impressed you by our friendly service as well as the convenient location. Meanwhile, we understand your concern about the room size. Please note that we o… Mehr anzeigen