Reviews of Travelodge Kowloon 3 stars
23 Saigon Street, Jordan, Yau Tsim Mong District, Hong Kong, Hong Kong
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewvery helpful friendly staff, good location
nothing to report
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewlocation good in the city
shower room too small space
Dear wicak Thank you so much for your comments and we are happy you enjoyed your stay! We will do our very best to carry out the suggested improvements where practicable. Duty Manager
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewGood location. Closed to public transport and walking distance to city locations.
Very basic amenities. Everything looked and felt tired.
Dear Katherine, Thank you very much for writing us your feedback ! Please be rest assured that your comment has been noted and it will surely be considered for our improvement in future. We are most looking forward to welcoming you back in the near future. Duty Manager
Dear Katherine, Thank you very much for writing us your feedback ! Please be rest assured that your comment has been noted and it will surely be considered for our improvement in future. We are most looking forward to welcoming you back in … Show more
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewI was supposed to pay €488, and I paid €566. They took the deposit from my payment card, and the hotel told me they had to refund me. I gave them my bank card, but I never received the deposit refund. The hotel employee didn't do his job.
Dear Sir / Madam, Thank you for taking time to write us the comment. We will release the pre-authorization instantly upon the check out day. Would you please share more detail to us in order to assist you to check the deposit return status. Thank you and looking forward to hearing from you shortly. Wish you have a nice day.
Dear Sir / Madam, Thank you for taking time to write us the comment. We will release the pre-authorization instantly upon the check out day. Would you please share more detail to us in order to assist you to check the deposit return sta… Show more
Reviewed: 24 July 2025 · Stayed in May 2025
Verified reviewVery basic hotel, room is clean and big near MTR
Staff a little bit unfriendly
Dear Guest Thank you for staying with us and for taking time to write a review. Please accept our sincere apologies that the stay was not entirely satisfactory. We are working on the issues you raised and doing our best to improve. Once again, thank you for your feedback and we hope to have the opportunity to welcome you back at our hotel. Duty Manager
Dear Guest Thank you for staying with us and for taking time to write a review. Please accept our sincere apologies that the stay was not entirely satisfactory. We are working on the issues you raised and doing our best to improve. Once aga… Show more
Reviewed: 2 July 2025 · Stayed in June 2025
Verified reviewLocation to markets was great
Mouldy curtains. Sudden deposit required fir incidentals but there was nothing to purchase in the rooms. Needs a lot of cleaning and friendlier staff. If we had not arrived at 1am would have found somewhere else.
Dear Michelle, Thank you for writing us a review and we deeply regret to hear about your disappointment at your visit recently. Your comments about the room condition are well noted and we will look into this matter to ensure our rooms are properly maintained. Thank you once again for staying with us and we are looking forward to the pleasure of welcoming you again in future Duty Manager
Dear Michelle, Thank you for writing us a review and we deeply regret to hear about your disappointment at your visit recently. Your comments about the room condition are well noted and we will look into this matter to ensure our rooms are … Show more
Reviewed: 1 July 2025 · Stayed in June 2025
Verified reviewUnhelpful staff
I could not make a choice on the available rooms
Dear Mr. Tsang, Thank you for your comment. However according to our record, you didn't show up and stay at Travelodge Kowloon on June 16, 2025. If you have any stay preference, you can make your request with our reservations department but all requests are subject to our room availability upon check-in. Your understanding is much appreciated. Duty Manager
Dear Mr. Tsang, Thank you for your comment. However according to our record, you didn't show up and stay at Travelodge Kowloon on June 16, 2025. If you have any stay preference, you can make your request with our reservations departmen… Show more
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewReviewed: 26 June 2025 · Stayed in June 2025
Verified reviewThe location is great! The view from the 14th floor was fantastic!
The AC is dirty and noisy.
Dear Hu Tamas Thank you very much for writing us your feedback! Your comments about the room condition is well noted and we will look into the matter to ensure our rooms are properly maintained. Thank you once again for staying with us and we are looking forward to the pleasure of welcoming you again in future. Duty Manager
Dear Hu Tamas Thank you very much for writing us your feedback! Your comments about the room condition is well noted and we will look into the matter to ensure our rooms are properly maintained. Thank you once again for staying with us and… Show more
Reviewed: 25 June 2025 · Stayed in June 2025
Verified reviewReviewed: 25 June 2025 · Stayed in June 2025
Verified reviewReviewed: 19 June 2025 · Stayed in May 2025
Verified reviewReviewed: 17 June 2025 · Stayed in June 2025
Verified reviewReviewed: 17 June 2025 · Stayed in June 2025
Verified reviewReviewed: 14 June 2025 · Stayed in May 2025
Verified reviewUnbeatable location. Value for money. I think for the the past four years, I stayed in the same hotel every time I go to Hong Kong for t least 2 weeks each time. You have subway, buses, airport buses great variety of food within a few min. walk. Helpful and nice front desk staff, even the cleaners. I just don't bother to make other choice when I go to Hong Kong.
nothing
Reviewed: 13 June 2025 · Stayed in June 2025
Verified reviewReviewed: 13 June 2025 · Stayed in June 2025
Verified reviewGreat. Had all meals at Marco's restaurant. Him and I are Great mates.
Location
We are happy that you enjoy your stay and satisfied with our services. It is also heartening to receive your kind compliment on our hospitality! We will definitely share your appreciation with our team so as to inspire them and enhance our services.
We are happy that you enjoy your stay and satisfied with our services. It is also heartening to receive your kind compliment on our hospitality! We will definitely share your appreciation with our team so as to inspire them and enhance our … Show more
Reviewed: 11 June 2025 · Stayed in June 2025
Verified reviewReviewed: 11 June 2025 · Stayed in June 2025
Verified reviewI feel the only thing going for this accommodation is it's location. It is close to to MTR.
I supposedly stayed in a Deluxe twin room. It was very basic. The beds were very narrow and the rooms needed a paint. The walls were not clean. It lists toiletries in the booking. You get one soap dispenser in the shower. They also need to monitor smoking more vigantly as you could smell it in the hallways.
"Thank you for staying with us and for taking time to write a review. Please accept our sincere apologies that the stay was not entirely satisfactory. We are working on the issues you raised and doing our best to improve. Once again, thank you for your feedback and we hope to have the opportunity to welcome you back at our hotel."
"Thank you for staying with us and for taking time to write a review. Please accept our sincere apologies that the stay was not entirely satisfactory. We are working on the issues you raised and doing our best to improve. Once again,… Show more
Reviewed: 8 June 2025 · Stayed in May 2025
Verified reviewLocation
No window
Thank you for letting us be a part of your wonderful trip. We certainly look forward to welcoming you with another great stay very soon!
Reviewed: 7 June 2025 · Stayed in May 2025
Verified reviewNil
Location
Dear our valuable guest, Thank you for taking the time to share your experience with us. We are glad that you enjoyed our friendly and helpful service, in-room facilities and convenient location
Reviewed: 2 June 2025 · Stayed in May 2025
Verified reviewLocation
Your review is such a great inspiration to our Hotel! Our hotel is with great convenience and nearby Exit B1 at Jordan MTR station. It only takes you about 3 minutes to walk to our hotel.
Reviewed: 22 May 2025 · Stayed in April 2025
Verified reviewReviewed: 18 May 2025 · Stayed in May 2025
Verified reviewLocation was excellent.
The room doesn't have windows.
Thank you so much for your comments and we are happy you enjoyed your stay! We will do our very best to carry out the suggested improvements where practicable.
Reviewed: 14 May 2025 · Stayed in May 2025
Verified review