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  4. Reviews of Rambler Garden Hotel

Reviews of Rambler Garden Hotel 3 stars

No. 1 Tsing Yi Road, Hong Kong, Hong Kong

#266 of 296 hotels in Hong Kong

Guests' Choice

Review score

Based on 280 hotel reviews

6.2

Score breakdown

  • Cleanliness

    6.6

  • Comfort

    6.6

  • Location

    6.6

  • Facilities

    6.3

  • Staff

    7.4

  • Value for money

    6.9

  • Free WiFi

    6.7

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Showing 1 – 25

  • Reviewed: 5 August 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night

    The shower is bad. And we had to change the room because the toilet and the shower were blocked. Toilet water flooded over the bathroom floor.

    The swimming pool and the small shopping mall. Good public transportations to the MTR station.

    Stayed in July 2025

  • Reviewed: 14 July 2025

    5.0
    slightly better
    • Leisure trip
    • Family with young children
    • Family Adjoining Room
    • Stayed 4 nights
    • Submitted via mobile

    its ok

    Don have time for breakfast a hotel

    Stayed in July 2025

  • Reviewed: 31 May 2025

    5.0
    please improve your services for convenience of your visitors provide the comfort inside the rooms
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 3 nights

    lack of supplies even rugs for room or toilet things not provided

    good staff

    Stayed in May 2025

  • Reviewed: 22 May 2025

    7.0
    Reasonable value for money in a great location
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 8 nights
    • Submitted via mobile

    Requested a double bed and it had 2 singles pushed together. All beds were quiet hard

    Great location with easy access to multiple public transport options

    Stayed in May 2025

  • Reviewed: 3 May 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    Too many noisy group tours. The room is a bit small even I ordered the biggest type. The room is moist and beddings are slightly smelly.

    Friendly front desk staff

    Stayed in April 2025

  • Reviewed: 3 May 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    The room is moist and moldy.

    Friendly front desk staff

    Stayed in May 2025

  • Reviewed: 1 May 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Old need repair

    Value for money

    Stayed in April 2025

  • Reviewed: 24 April 2025

    7.0
    Overall is quite pleasant
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 8 nights
    • Submitted via mobile

    The space is very limited.

    Good location with a supermarket, a restaurant and a convenience shop downstairs, very handy

    Stayed in April 2025

  • Reviewed: 17 April 2025

    5.0
    near to the airport
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 12 nights

    staff a bit rude

    Stayed in April 2025

  • Reviewed: 7 April 2025

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 11 nights
    • Submitted via mobile

    Toilet

    Seaview

    Stayed in April 2025

  • Reviewed: 28 March 2025

    6.0
    Uncomfortable
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    It was a little noisy, and the facilities were old and unclean.

    It was in a good location

    Stayed in March 2025

  • Reviewed: 16 March 2025

    5.0
    it's ok, no complaint for this price, it's important to advise all customers keep their noise down
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 8 nights

    nil

    location

    Stayed in March 2025

  • Reviewed: 13 March 2025

    5.0
    Good value for money, but only for short stays
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    The rooms are too small. You almost have to sit on the toilet to brush your teeth.

    24 hour access to 7/11. Some shops and eateries downstairs. Friendly and helpful staff

    Stayed in February 2025

  • Reviewed: 10 March 2025

    7.0
    Great Value for money, nice view of the harbour / container port !
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 10 nights

    swimming pool was closed - a bit disappointing

    Free shuttle bus to MTR station would be handy !

    Stayed in March 2025

  • Reviewed: 23 February 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Everyday the rooms are getting cleaned and closer to public transport

    Stayed in February 2025

  • Reviewed: 18 February 2025

    6.0
    Better services if they can accommodate the guest in a professional manners
    • Leisure trip
    • Family with young children
    • Family Adjoining Room
    • Stayed 6 nights
    • Submitted via mobile

    The night shift in the front service area they acting like not in the mood to do good services. Hope they can communicate more better in the English language. Its just hard to communicate with them.

    the property was comfortable to stay in if you like a not crowded area and a peaceful night to rest and sleep. Away from the city and with easy access to minibus going to to mtr station

    Stayed in February 2025

  • Reviewed: 10 February 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    We were locked out of our hotel rooms on day 2 after a long and tiring day. We had to come back down to reception only to be told that the reason they locked us out was because we have not settled our bill yet. When we arrived the night before and checked in (for 3 nights), no one said anything about paying the bill on day 2. It was completely unnecessary and a bit stressful for guests. There has been a breakdown in communication somewhere. English-speaking staff are also difficult to understand.

    Location is handy

    Stayed in January 2025

  • Reviewed: 4 February 2025

    7.0
    Just for an overnight.
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Location is good for nothing. Far away from everything, half way between the city and airport. For the city, you do better to book a hotel in downtown, but if you want to be close to the airport for an overnight, also not recommended, because you can reach the centre, same time from the airport with bus21. They charged my card many times, and they cancelled the deposit, and charged again, cancelled, etc.. I complained, the staff was kind, and tried to explain, but I've never experienced this kind of complicated and absolutely not guest friendly protocol. Room was small.

    This hotel is not as bad as some reviews say, and the rating is. Ok, not a luxury choice, but correct for an overnight stay. Room is clean with a great view, staff is kind, and helpful, wi-fi works well. There is a small shopping centre above the hotel, where you can eat and drink 0-24.

    Stayed in February 2025

  • Reviewed: 28 January 2025

    5.0
    Price is reasonable for HK, but I’d find an alternative
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    - [ ] No outlets, only usable one was from TV, and kettle - [ ] No soap or shampoo, there was one liquid in the shower but it didn’t say what it is - [ ] Towel aren’t changed daily, there’s just two towels total - [ ] No amenities - [ ] No shops nearby that I found - [ ] No pavement to walk to the bus, hotel is weirdly located, the entrance is in the back so you walk around the road from the shuttle bus - [ ] Key card doesn’t work. This was the biggest issue. That was so frustrating. Every day I had to go to the reception to get my card fixed because it wouldn’t open the room. Sometimes there was so many people that I had to wait 10 mins just to get my card working and go back to my room after long day. - [ ] Internet is slow. Had to use my data the whole time - [ ] Walls super thin, People loud after midnight, couldn’t sleep - [ ] Small room size. No space for luggage

    After figuring out the shuttle buses it was fairly easy to get around to the nearest MTR station. Staff was super lovely and patient. Close to airport and city centre.

    Stayed in January 2025

  • Reviewed: 28 January 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Toilet was difficult to flush.

    Staff were helpful. Convenient location.

    Stayed in January 2025

  • Reviewed: 3 January 2025

    5.0
    Ok
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Needs renovating. Location not great.

    Fine for 1 night

    Stayed in December 2024

  • Reviewed: 28 December 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    I'd have loved it if they had a bathmat in the bathroom. Especially in winter getting out of the shower on the cold floor was unpleasant.

    The room was really super clean. It was small but comfortable. There's a little bus that takes you right to the building that the hotel is in from Tsing Yi MTR and it's very frequent. There's a Park and Shop and a 7/11 and a restaurant at Level 1 so you can find anything you need right there.

    Stayed in December 2024

  • Reviewed: 27 December 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Evrything

    Stayed in December 2024

  • Reviewed: 22 December 2024

    5.0
    The lobby personnel were not very accommodating. They won't communicate even with the charge back.
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 2 nights

    I'm very disappointed. No one can accommodate my need particularly with the charge back. I was charge twice. It's more that 2 weeks now but no one has addressed my inquiry.

    I'm very disappointed. No one can accommodate my need particularly with the charge back. I was charge twice. It's more that 2 weeks now but no one has addressed my inquiry.

    Stayed in December 2024

Showing 1 – 25

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