34-36 Tai Chung Kiu Road, Sha Tin District, Hong Kong, Hong Kong
#225 of 296 hotels in Hong Kong
Guests' ChoiceBased on 549 hotel reviews
7.3Cleanliness
7.6
Comfort
7.6
Location
7.9
Facilities
7.3
Staff
7.9
Value for money
7.5
Free WiFi
7.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 25 August 2025
Boo
SingaporeBreakfast not very much choices. Messages hotel no reply upon hotel shuttle bus service. End up I have pay for it.
the steps of the bed too high. Room don't have a chair could sit down.
Stayed in August 2025
Reviewed: 20 June 2025
Brendan
United KingdomThe room was very very small.
Nice location, ease of transport, restaurants and friendly staff.
Stayed in May 2025
Reviewed: 13 June 2025
Gijsbert
Hong KongRenovations in prgress
Convenient Location
Stayed in June 2025
Reviewed: 12 June 2025
Gijsbert
Hong KongAir conditioner in room was not good )we got a new room after we complained)
Large room
Stayed in June 2025
Reviewed: 8 June 2025
Mo
Canadaso far si good
good with many choices
Stayed in June 2025
Reviewed: 1 June 2025
Meng
Hong Kongthe sauna is broken down, and the lights near the sauna were also broken, it may cause accident due to the slippery floor
there are recycle bins inside the hotel, and the janitor are friendly to collect the bottles
Stayed in June 2025
Reviewed: 31 May 2025
Ken
United KingdomThe ensuite in the room I was given was not as clean, but it was not an issue for me.
The room was spacious and the staff were friendly.
Stayed in May 2025
Reviewed: 18 May 2025
Karen
PhilippinesCouldnt lend us an adaptor, had to buy No carpeting on hallways Location very far from all sites hence hotel rate is lower than most hotels
Quiet and clean rooms English TV Channels available Bus stop right outside hotel A few restaurants and small spmkt outside hotel
Stayed in May 2025
Reviewed: 6 May 2025
Norman
Hong KongBit dated. Needs some renovation. Currently mainly doing tour groups, so crowded at times.
Location is ok. Some shops nearby. Buses in front of the hotel. Walking distance to Shatin Centre.
Stayed in May 2025
Reviewed: 4 May 2025
Rosa
SwitzerlandThe cafe shop downstairs opened late
Great transport options around
Stayed in April 2025
Reviewed: 29 April 2025
Yu
United KingdomGood i like everything great value for money
Stayed in April 2025
Reviewed: 21 April 2025
Norman
Hong KongHotel is dated, might need a renovation. Lots of tour groups, so can be crowded at times. Price is on the higher side for what you get.
Location is ok. Airport bus stops there. Some shops nearby. Close enough to Shatin Station. From there you can go to Shenzhen or downtown Hong Kong easily. Walkable, but depends on weather. Nice Shing Mun river in the front to have a stroll.
Stayed in April 2025
Reviewed: 10 April 2025
Henry
AustraliaThe glass wall of the bathroom. I would prefer the normal wall between the bathroom and the bedroom.
The location and the service was good.
Stayed in April 2025
Reviewed: 10 April 2025
John
United StatesThe hotel seems to have been built in the 80's and not renovated since then.
This is a perfectly good hotel, although a bit old. It could use a renovation. If you have a reason to be in Sha Tin it's a very good choice. It has several restaurants in the hotel, is about 20 minutes walk from the Sha Tin MTR as well as a large mall that's on top of the MTR station. We were here to visit friends at the seminary and found the location and overall experience very positive.
Stayed in April 2025
Reviewed: 23 March 2025
Siu
United KingdomRoom could cleaner... I had to do some dusting when I first got in.. Might be my expectation of cleanliness is higher.. Rooms had became much smaller than I last stayed 7 years ago but it is adequate for a single person.
Big variety of choices, including fresh fruit is a big bonus for myself personally. Staffs are very good. Tables are very clean. Location of my room was very good, only one room next to mine, pretty quite. Room service ladies are very friendly and helpful.
Stayed in March 2025
Reviewed: 14 March 2025
Terence
CanadaDark marks on the bathroom's sealants. Bath room door stopper corroded. Ceiling trim panels need to be fixed. Air-conditioning makes nosies.
Reception and cleaning staff are friendly. .The hotel's location and restaurants are good.
Stayed in March 2025
Reviewed: 3 March 2025
Kelvin
United KingdomSmoking everywhere around the hotel
Exceptionally large room and walking distance to amenities
Stayed in February 2025
Reviewed: 19 February 2025
Christopher
AustraliaSince to be No one at times on desk and during night times there No security on the front Door , people can be walking in and out with show the Hotel cards
Clean
Stayed in February 2025
Reviewed: 7 February 2025
Helen
NetherlandsA bit more worn than shown on photos
Retro style
Stayed in January 2025
Reviewed: 7 February 2025
Ann
ThailandLast week of December is one of the peak seasons in HK, so we have to wait for our turn to check in but I guess it's is normal since there were a lot of guests. Overall, I enjoyed my stay in this hotel and I'll definitely come back.
I like the size of the room. The family room fits four people exactly and considering that we have big luggages. I so love the mountain view, too. Staring outside the window looking at the view of the mountain while drinking my coffee was absolutely perfect 👌. The laundry also came in handy.
Stayed in December 2024
Reviewed: 5 February 2025
Matthew
QatarPool not open
Great location
Stayed in December 2024
Reviewed: 31 January 2025
Miao
ChinaDrainage is a problem, hotel deco too old
Generally good location and nice hotel staff. Overall clean.
Stayed in January 2025
Reviewed: 29 January 2025
Monthita
SingaporeNil.
The size of the room, location of the hotel.
Stayed in January 2025
Reviewed: 3 January 2025
Caroline
SwedenSubway was a bit far away. The rooms doesn't have heater in the winter - only fan and air con which was a bit cold for me.
Nice nature and close to shopping mall. Direct bus link to Kowloon - about 30-40 minutes.
Stayed in January 2025
Loutra Edipsou, Greece
Northbrook, USA
Daytona Beach, USA
Toulouse, France
Münchberg, Germany
Philipsburg, Sint Maarten
La Malbaie, Canada
Stratford, New Zealand
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content