They didn’t let us continue to use the facilities once checked out and waiting for a late flight, despite being in Sky deluxe room. That was rubbish since it was the only good day that the pool was open during our whole stay. Left a bad taste experience

Stayed in July 2025

Air con wasn’t particularly cold enough.

Great location

Stayed in August 2025

Club lounge and room refurbishment

Location

Stayed in August 2025

General feeling is in need of refurbishment. Very basic room facilities, all worked well although very dated. Room decor in need of refurbishments.

Breakfast buffet very good. Club Lounge very basic with very limited opening hours and drinks selection. Club lounge staff very friendly and efficient during the limited hours they were open. Good location for our needs.

Stayed in August 2025

There is nowhere to hang out as a group in the evening. If there was a bar, we couldn't find it. We had a group of 10, not all drinkers, and it would have been nice to have had somewhere to meet up and sit and play games or play cards or just talk of an evening.

The pool, the staff, the facilities, the cleanliness, the location, and the food were all excellent.. The only thing missing was either a bar or just somewhere for a group of 10 to sit down and play cards or games of an evening. Other than that, we thoroughly enjoyed our stay and would recommend the Royal Garden highly.

Stayed in August 2025

The hotel room is a little bit old and wear. It is located in east of Tsim Sha Tsui, so it will take at least 10 minutes walk to catch a subway.

The hotel structure is pretty unique. Staffs were helpful and polite. There are a lot of restaurants - Hong Kong style, western style, fast food around the hotel for you ro choose. The spa and the pool were excellent.

Stayed in August 2025

There are stains on the head board of my room. The room is kind of dated and need renovation. Would be better to have 3 receptions and cashier at check in /out time.. (noon).

Location, I like to stay in Tsim Sha Tsui area. I stayed at Royal Garden for many years. Staffs are friendly.

Stayed in August 2025

Sadly our 2 rooms couldn't be located near each other - totally different floors, especially after requesting well in advance. Not ideal when traveling as a family Carpets need attention throughout

Great location, just off the waterfront. Room really comfortable. Conceige staff incredibly lovely

Stayed in August 2025

Reception is constantly too busy- non-stop queques, but friendly when you get there. Concierge was excellent, and easy to store shortterm luggage . 5-6 restaurants, which we thought were expensive ( by Aussie standards).We were able to " buy" access to the Concierge Lounge on floor 12- restful and great service.

Stayed in July 2025

Nothing to mention!

I have read a couple of poor comments on this location and I simply do not get it. Value for money is great. We spend 3 nights w/o breakfast. Nice pool and gym, quite and yes if you aim a location with full view on HK island, you most probably need to choose something else, but certainly also at a different price.

Stayed in July 2025

Very small details: I'm a coffee drinker so would've loved having better in room coffee options (there's instant nescafe and coffeemate). The hotel dining options are very specific, either formal restaurant dining or buffet. Most of the time if I'm eating at the hotel as opposed to restaurant its for quick, easy and affordable. (e.g. Two eggs and a black coffee) - For people who eat small, would recommend heading out to a diner.

Royal Garden provided a beautiful spacious room for my mother and I for an 11 night stay. The staff were exceptional and professional, especially Frankie (concierge), Min (cleaner), Teresa (manager) who helped us address some specific requests. The walk to East Tsim Sha Tsui station was about 3 min, and then another 3 min to get to Tsim Sha Tsui station underground (the more common station for our needs). I loved the gym and pool, such a retreat at the start/end of a busy day.

Stayed in July 2025

Great location

Stayed in July 2025

Hotel info in bedroom. Tv did not give enough I fo

Did not eat here. Location excellent for getting around

Stayed in July 2025

There were a few hairs in the towels and bedding

The staff were so lovely Gutted we couldn’t use the sky garden but the pool was just as great! Becky was the queen of breakfast So so accommodating Thank you Becky for your hospitality ❤️

Stayed in August 2025

Staff have limited English. You cannot pay with Visa Debit Card. No lounge area in lobby.

Spa facilities: sauna and steam room all included. The fine food shop. Very comfortable bed. Great location.

Stayed in July 2025

Not having included breakfast

overall a good experience

Stayed in June 2025

Breakfast was very expensive.

Fantastic hotel with a great pool, gym, and amazing breakfast buffet.

Stayed in June 2025

Nothing really, I had a great stay. If I had to pick something, at busy times it took a while to get an elevator from the 15th floor, as ones would arrive that only went to the 3rd floor, which would cancel out the request to go for the ground floor and have to press again.

Staff were all friendly and helpful, I had a great room, very clean and with a lovely view

Stayed in July 2025

Nothing

The location near the waterfront, the pool and our room was very good.

Stayed in July 2025

Nothing!

Excellent location in Kowloon! Lot of possibilities around and close to Subway.

Stayed in July 2025

Very clean! Polite staff!

Stayed in July 2025

Bit noisy at 6th floor due to event on dinner floor

Swimming pool with view

Stayed in July 2025

Lovely hotel. Really good location near the harbour and metro station. Lovely clean room. The hotel feels very luxurious but is excellent value for money. Would highly recommend.

Stayed in July 2025

The room furniture was bit old needs some refurbishment

The staff were helpful, the facilities were good and also the location

Stayed in June 2025