Reviews of The Royal Garden 5 stars

Had a mix up with my dates and although the booking went through, my error, was offered an exceptional upgrade to a queen suite overlooking kowloon hardbour. A beautiful spacious room, confortable bed, and exceptional staff treatment. Would highly recommend

N/A

They didn’t let us continue to use the facilities once checked out and waiting for a late flight, despite being in Sky deluxe room. That was rubbish since it was the only good day that the pool was open during our whole stay. Left a bad taste experience

Great location

Air con wasn’t particularly cold enough.

Location

Club lounge and room refurbishment

Breakfast buffet very good. Club Lounge very basic with very limited opening hours and drinks selection. Club lounge staff very friendly and efficient during the limited hours they were open. Good location for our needs.

General feeling is in need of refurbishment. Very basic room facilities, all worked well although very dated. Room decor in need of refurbishments.

The pool, the staff, the facilities, the cleanliness, the location, and the food were all excellent.. The only thing missing was either a bar or just somewhere for a group of 10 to sit down and play cards or games of an evening. Other than that, we thoroughly enjoyed our stay and would recommend the Royal Garden highly.

There is nowhere to hang out as a group in the evening. If there was a bar, we couldn't find it. We had a group of 10, not all drinkers, and it would have been nice to have had somewhere to meet up and sit and play games or play cards or just talk of an evening.

The hotel structure is pretty unique. Staffs were helpful and polite. There are a lot of restaurants - Hong Kong style, western style, fast food around the hotel for you ro choose. The spa and the pool were excellent.

The hotel room is a little bit old and wear. It is located in east of Tsim Sha Tsui, so it will take at least 10 minutes walk to catch a subway.

Location, I like to stay in Tsim Sha Tsui area. I stayed at Royal Garden for many years. Staffs are friendly.

There are stains on the head board of my room. The room is kind of dated and need renovation. Would be better to have 3 receptions and cashier at check in /out time.. (noon).

Great location, just off the waterfront. Room really comfortable. Conceige staff incredibly lovely

Sadly our 2 rooms couldn't be located near each other - totally different floors, especially after requesting well in advance. Not ideal when traveling as a family Carpets need attention throughout

Reception is constantly too busy- non-stop queques, but friendly when you get there. Concierge was excellent, and easy to store shortterm luggage . 5-6 restaurants, which we thought were expensive ( by Aussie standards).We were able to " buy" access to the Concierge Lounge on floor 12- restful and great service.

I have read a couple of poor comments on this location and I simply do not get it. Value for money is great. We spend 3 nights w/o breakfast. Nice pool and gym, quite and yes if you aim a location with full view on HK island, you most probably need to choose something else, but certainly also at a different price.

Nothing to mention!

The pool was nice. The gym was great. Room was nice but the single arm chair and ottoman took up so much room. There’s no where to put your suitcase except on the floor.

Check in staff.

Royal Garden provided a beautiful spacious room for my mother and I for an 11 night stay. The staff were exceptional and professional, especially Frankie (concierge), Min (cleaner), Teresa (manager) who helped us address some specific requests. The walk to East Tsim Sha Tsui station was about 3 min, and then another 3 min to get to Tsim Sha Tsui station underground (the more common station for our needs). I loved the gym and pool, such a retreat at the start/end of a busy day.

Very small details: I'm a coffee drinker so would've loved having better in room coffee options (there's instant nescafe and coffeemate). The hotel dining options are very specific, either formal restaurant dining or buffet. Most of the time if I'm eating at the hotel as opposed to restaurant its for quick, easy and affordable. (e.g. Two eggs and a black coffee) - For people who eat small, would recommend heading out to a diner.

Great location

Did not eat here. Location excellent for getting around

Hotel info in bedroom. Tv did not give enough I fo