The Silveri Hong Kong - MGalleryのクチコミ 5つ星

拝啓 Jun, フィードバックをお寄せいただきありがとうございます。当ホテルがとても清潔であるとお感じいただけたとのこと、大変嬉しく思います。 近隣のコンビニエンス ストアの件でご不便をおかけしましたことをお詫び申し上げます。当ホテルから近い距離にコンビニエンス ストアがいくつかございますが、ご滞在中にお客様のニーズに応えられなかった可能性もあると存じます。 ご意見に感謝いたします。またお越しいただけることを楽しみにしております。 よろしくお願いいたします。 キャサリン ゲスト エクスペリエンス マネージャー

拝啓 Jun, フィードバックをお寄せいただきありがとうございます。当ホテルがとても清潔であるとお感じいただけたとのこと、大変嬉しく思います。 近隣のコンビニエンス ストアの件でご不便をおかけしましたことをお詫び申し上げます。当ホテルから近い距離にコンビニエンス ストアがいくつかございますが、ご滞在中にお客様のニーズに応えられなかった可能性もあると存じます。 ご意見に感謝いたします。またお越しいただけることを楽しみにしております。 よろしくお願いいたします。 キャサ… もっと見る

親愛なるお客様 ご滞在について素晴らしいレビューをいただきありがとうございます。空港からのアクセスのしやすさ、ショッピングモールへの直結、山と海の美しい景色を気に入っていただけたことを大変嬉しく思います。特に、夕日の美しさが心に残ったと知り、大変嬉しく思います。 また、スタッフのフレンドリーさと迅速なサービスについてお褒めの言葉をいただき、大変嬉しく思います。このようなフィードバックは、私たちにとって非常に励みになります。さらに、お部屋のデザインとルームサービスのお食事にご満足いただけたことを嬉しく思います。 当ホテルをお勧めいただきありがとうございます。今後もお客様に喜んでいただけるよう努力してまいります。またお越しいただけることを楽しみにしています。 敬具、 キャサリン ゲスト エクスペリエンス マネージャー

親愛なるお客様 ご滞在について素晴らしいレビューをいただきありがとうございます。空港からのアクセスのしやすさ、ショッピングモールへの直結、山と海の美しい景色を気に入っていただけたことを大変嬉しく思います。特に、夕日の美しさが心に残ったと知り、大変嬉しく思います。 また、スタッフのフレンドリーさと迅速なサービスについてお褒めの言葉をいただき、大変嬉しく思います。このようなフィードバックは、私たちにとって非常に励みになります。さらに、お部屋のデザインとルームサービスのお食事に… もっと見る

Dear Rumi, Thank you for your review and for choosing to stay with us. We are glad to hear that you found our hotel convenient in terms of its location and the nearby amenities. We apologize for any inconvenience you experienced with the bathroom during your stay. Your feedback is important to us, and we will address the issues with the water flow in the shower and sink to ensure a more comfortable experience for our guests in the future. We hope to have the opportunity to welcome you back for an improved stay. Thank you for your feedback. Warm regards, Katherine Guest Experience Manager

Dear Rumi, Thank you for your review and for choosing to stay with us. We are glad to hear that you found our hotel convenient in terms of its location and the nearby amenities. We apologize for any inconvenience you experienced with the b… もっと見る

Dear NORIKO, Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay and found our hotel to have a luxurious feel. Our team always strives to provide exceptional service to all of our guests, and we are thrilled to hear that you found them to be polite and kind. We look forward to welcoming you back for another stay in the future. Warm regards, Katherine Guest Experience Manager

Dear NORIKO, Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay and found our hotel to have a luxurious feel. Our team always strives to provide exceptional service to all of… もっと見る

Dear ASAMI, Thank you for choosing our hotel for your recent stay and for taking the time to share your review. We're delighted to hear that you found our facilities clean and modern, and enjoyed our convenient location near the airport. We also appreciate your positive feedback about our shuttle bus service and the many restaurants nearby. Regarding your concerns, we apologize for any inconvenience you experienced. We understand that traveling with children can present its challenges, and we are always looking for ways to improve our family-friendly offerings. We will surely consider your feedback to make necessary changes in the future. Additionally, we apologize for any disappointment regarding the minibar policy in our executive rooms. We strive to provide a transparent and fair pricing structure to our guests, and we appreciate your understanding in this matter. Once again, we appreciate your valuable feedback and hope to have the opportunity to welcome you back in the future. Thank you for choosing to stay with us! Warm regards, Katherine Guest Experience Manager

Dear ASAMI, Thank you for choosing our hotel for your recent stay and for taking the time to share your review. We're delighted to hear that you found our facilities clean and modern, and enjoyed our convenient location near the airpor… もっと見る

Dear TOSHIFUMI, Thank you for your review! We're glad to hear that you had a pleasant stay and enjoyed the kind reception, clean facilities, and unique shower toilet at our hotel. It's great that you found the toiletries satisfactory and found convenience with our airport shuttle bus. We appreciate your feedback regarding the accessibility of our entrance and the heavy door to the room. We apologize for any inconvenience caused. Thank you for choosing to stay with us and we look forward to welcoming you back for another enjoyable experience with our convenient access to the famous wonton noodle shop, supermarket, and subway station. Warm regards, Katherine Guest Experience Manager

Dear TOSHIFUMI, Thank you for your review! We're glad to hear that you had a pleasant stay and enjoyed the kind reception, clean facilities, and unique shower toilet at our hotel. It's great that you found the toiletries satisfacto… もっと見る

Dear ASAMI, Thank you for your feedback. We're glad to hear that you found our location convenient, our room size comfortable, and our amenities useful. We apologize for any cleanliness issues you experienced during your stay. Our housekeeping team has been notified and will address the matter promptly. We appreciate your patience and hope to welcome you back in the future. Warm regards, Katherine Guest Experience Manager

Dear ASAMI, Thank you for your feedback. We're glad to hear that you found our location convenient, our room size comfortable, and our amenities useful. We apologize for any cleanliness issues you experienced during your stay. Our hous… もっと見る

Dear mari, Thank you for your review. We are glad to hear that you found our hotel to be conveniently located near the airport. We apologize for any confusion regarding the location of the elevator to your guest room and will make sure to provide clearer directions to our guests in the future. We hope to welcome you back for another convenient stay in the near future. Warm regards, Katherine Guest Experience Manager

Dear mari, Thank you for your review. We are glad to hear that you found our hotel to be conveniently located near the airport. We apologize for any confusion regarding the location of the elevator to your guest room and will make sure to … もっと見る

Dear SHUICHI、 ホテル滞在中のフィードバックをお寄せいただき、誠にありがとうございます。お部屋のリラックス感やショッピングモールへの直接アクセスにご満足いただけたことを、大変嬉しく思います。 しかしながら、トイレのふたを開けた際に生じた下水のような臭いについては、大変申し訳ございません。メンテナンスチームに報告し、即座に対処いたします。お客様に清潔感と快適さを提供するために、常に最高の水準を維持するよう心がけております。 この度お寄せいただいたフィードバックにつきまして、誠にありがとうございました。またの機会に当ホテルをご利用いただけますよう、心よりお待ち申し上げております。 敬具、 Katherine ゲスト エクスペリエンス マネージャー

Dear SHUICHI、 ホテル滞在中のフィードバックをお寄せいただき、誠にありがとうございます。お部屋のリラックス感やショッピングモールへの直接アクセスにご満足いただけたことを、大変嬉しく思います。 しかしながら、トイレのふたを開けた際に生じた下水のような臭いについては、大変申し訳ございません。メンテナンスチームに報告し、即座に対処いたします。お客様に清潔感と快適さを提供するために、常に最高の水準を維持するよう心がけております。 この度お寄せいただいたフィードバック… もっと見る

Dear pureyogi, Thank you so much for taking the time to share your recent experience at our hotel. We truly appreciate your candid feedback and want you to know how much it means to us. We are happy to hear that you enjoyed your experience at The Silveri Hong Kong-MGallery. We look forward to welcoming you again, and thank you again for staying with us. Warm regards, Katherine Budhrani Guest Experience Manager

Dear pureyogi, Thank you so much for taking the time to share your recent experience at our hotel. We truly appreciate your candid feedback and want you to know how much it means to us. We are happy to hear that you enjoyed your experien… もっと見る

Dear hirohide, Thank you very much for leaving us such a nice comment. It’s a great & rewarding feeling to hear that you enjoyed your stay at The Silveri Hong Kong-MGallery. We look forward to welcoming you back in the near future. Sincerely, Katherine Budhrani Guest Experience Manager

Dear hirohide, Thank you very much for leaving us such a nice comment. It’s a great & rewarding feeling to hear that you enjoyed your stay at The Silveri Hong Kong-MGallery. We look forward to welcoming you back in the near future. … もっと見る