旅客宾馆住客评语 1星级

"Thank you for taking the time to share your feedback about your recent stay with us. We appreciate you highlighting both the positive and negative aspects of your experience. We are pleased to hear that our hotel's city center location was convenient for your needs. Providing a well-situated and accessible property is one of our top priorities. However, we are concerned to learn about the issues you encountered during your stay. Safety and cleanliness are paramount to us, and we take any guest concerns very seriously. Please accept our sincere apologies for any discomfort or inconvenience you experienced. Regarding your comments about the suitability of female travelers, we want to assure you that we strive to maintain a secure and comfortable environment for all our guests, regardless of gender. We have comprehensive safety protocols in place, and our staff is trained to provide a welcoming and attentive service to everyone who stays with us. We regret to hear about the room type discrepancy and the long elevator wait times. As an established hotel, we aim to ensure a seamless check-in and accommodations experience for all our guests. We will investigate these issues and take corrective actions to improve our processes. Please know that your feedback is extremely valuable to us. We are committed to addressing the concerns you have raised and enhancing our overall guest experience. If there is anything we can do to make your next stay more enjoyable, please do not hesitate to let us know. Thank you again for taking the time to share your thoughts. We hope you will consider giving us another opportunity to exceed your expectations.

"Thank you for taking the time to share your feedback about your recent stay with us. We appreciate you highlighting both the positive and negative aspects of your experience. We are pleased to hear that our hotel's city center lo… 显示更多