Reviews of Two MacDonnell Road 4 stars
2 MacDonnell Road, Hong Kong, Hong Kong
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Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewIt’s great value for money. The room is spacious, a real bonus in HK!
Dear Sohee, Thank you so much for taking the time to share your wonderful feedback. It's wonderful to know that you found our room spacious and our offerings to be of great value. Your compliments mean a great deal to our team. We look forward to providing you with another comfortable and valuable stay on your next visit. Warm regards, Gina Ho, General Manager , Two MacDonnell Road
Dear Sohee, Thank you so much for taking the time to share your wonderful feedback. It's wonderful to know that you found our room spacious and our offerings to be of great value. Your compliments mean a great deal to our team. We look … Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewIt’s in a convenient location with a great transportation links BUT you need to know how to get there and learn the easiest way to go to the center. We took the MTR to Admiralty then went to Exit B for the 12A bus. Got off YWCA and walked for 2 mins and you’ll find the place easily. Concierge is nice and very welcoming. Facilities are ok for a short stay. Restaurant’s food is also ok. They don’t serve buffet for breakfast. Need to bring your own toiletries, they charge 10 dollars for toothbrushes. The lock on the door is damaged, too. Told them but didn’t do anything. Overall, it’s a good stay for a short period of time.
I agree with most of the reviews here about the receptionists - they don’t have welcoming faces or maybe it’s just too rough for my ears.
Dear Sandy, Thank you for taking the time to share your detailed review of your recent stay with us. I’m pleased to hear that you found our location convenient with excellent transport links and our concierge team made a positive impression with their warm welcome. Glad you found the facilities suitable for a short stay, though we regret that the damaged door lock was not addressed during your visit. This falls short of our usual standards, and I’ll reinforce our maintenance protocols to prevent such oversights in the future. Regarding breakfast and toiletries, I take note of your comments. The charge for toiletries was applied due to disposable plastic products regulations in Hong Kong. We are prohibited from supplying complimentary toiletries in synthetic disposable containers. We encourage guests to bring their own toiletries or pay for the supplement. Your comments about our reception have been shared with the team for reflection, as we strive to provide consistently friendly and professional service. Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back and provide an even better stay in the future. Warm regards, Gina Ho, General Manager , Two MacDonnell Road
Dear Sandy, Thank you for taking the time to share your detailed review of your recent stay with us. I’m pleased to hear that you found our location convenient with excellent transport links and our concierge team made a positive impressi… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewLarge space, well located, friendly staff. The apartment was cleaned every day.
Dear Alison, thank you for your kind words about our property, convenient location, and friendly staff. We're pleased to hear the daily cleaning met your expectations. We look forward to welcoming you back to Two MacDonnell Road soon for another great stay! Best Regards, Gina Ho, General Manager
Dear Alison, thank you for your kind words about our property, convenient location, and friendly staff. We're pleased to hear the daily cleaning met your expectations. We look forward to welcoming you back to Two MacDonnell Road soon fo… Show more
Reviewed: 4 August 2025 · Stayed in July 2025
Verified reviewReviewed: 3 August 2025 · Stayed in August 2025
Verified reviewExcellent location and clean
Dear Matt, thank you for taking the time to share your feedback regarding your recent stay with us. I truly appreciate your positive comments about our room cleanliness ...etc all with full marks. I wish to have the opportunity to welcome you back in the future to provide you with a better experience. Warm regards, Gina Ho, General Manager , Two MacDonnell Road
Dear Matt, thank you for taking the time to share your feedback regarding your recent stay with us. I truly appreciate your positive comments about our room cleanliness ...etc all with full marks. I wish to have the opportunity to welcome y… Show more
Reviewed: 20 July 2025 · Stayed in June 2025
Verified reviewSimple but OK
It was not possible to order outside the listed combinations
Dear Pamela, thanks for sharing your thoughts! We appreciate your input and will consider sources more customizable choices for guest consideration in the future. Look forward to welcome you back to Two MacDonnnell Road soon. Best Regards, Gina Ho, General Manager
Dear Pamela, thanks for sharing your thoughts! We appreciate your input and will consider sources more customizable choices for guest consideration in the future. Look forward to welcome you back to Two MacDonnnell Road soon. Best Regards, … Show more
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewReviewed: 18 July 2025 · Stayed in July 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewReviewed: 29 June 2025 · Stayed in June 2025
Verified reviewReviewed: 25 June 2025 · Stayed in June 2025
Verified reviewReviewed: 14 June 2025 · Stayed in May 2025
Verified reviewReviewed: 14 June 2025 · Stayed in June 2025
Verified reviewReviewed: 9 June 2025 · Stayed in June 2025
Verified reviewReviewed: 8 June 2025 · Stayed in June 2025
Verified reviewReviewed: 31 May 2025 · Stayed in May 2025
Verified reviewReviewed: 29 May 2025 · Stayed in May 2025
Verified reviewLocation, close to the 12a Bus. Pleasant helpful staff. Good size room, clean and comfortable. Lovely restaurant with accommodating staff. Fantastic view.
Dear Lynn, Thank you for your wonderful feedback! I am thrilled to hear you enjoyed your stay with us and found our location convenient and near the 12A bus to the comfort of your room and the fantastic views. It’s especially rewarding to know our staff made a positive impression with their warmth and helpfulness. I have also shared your kind words with our restaurant team; they take great pride in ensuring a memorable dining experience. It was a pleasure hosting you, and we hope to welcome you back to the Hotel in the near future. Warm regards, Gina Ho, General Manager , Two MacDonnell Road
Dear Lynn, Thank you for your wonderful feedback! I am thrilled to hear you enjoyed your stay with us and found our location convenient and near the 12A bus to the comfort of your room and the fantastic views. It’s especially rewarding to k… Show more
Reviewed: 29 May 2025 · Stayed in May 2025
Verified reviewReviewed: 27 May 2025 · Stayed in May 2025
Verified reviewReviewed: 23 May 2025 · Stayed in May 2025
Verified reviewNice view
The air conditioner is too noisy
Dear Jacqueline , Thank you for sharing your thoughts about your recent stay with us. We’re pleased to hear you enjoyed the view from your room, but we sincerely apologize for the inconvenience caused by the noisy air conditioner. Guest comfort is our priority, and we regret that we fell short in this aspect. Please rest assured that our housekeeping and maintenance team has been alerted to address the issue promptly to prevent future disturbances. We truly appreciate your feedback, as it helps us improve our guests' experience. We hope to have the opportunity to welcome you back for a more comfortable and enjoyable stay. Please don’t hesitate to reach out if we can assist with anything further. Warm regards, Gina Ho, General Manager , Two MacDonnell Road
Dear Jacqueline , Thank you for sharing your thoughts about your recent stay with us. We’re pleased to hear you enjoyed the view from your room, but we sincerely apologize for the inconvenience caused by the noisy air conditioner. Guest com… Show more
Reviewed: 23 May 2025 · Stayed in May 2025
Verified review