8.8

Reviews of Hyatt Centric Victoria Harbour 4 stars

1 North Point Estate Lane, Hong Kong, Hong Kong

  • Anonymous

    Reviewed: 3 September 2025 · Stayed in September 2025

    Verified review
  • Angelo

    Reviewed: 30 August 2025 · Stayed in August 2025

    Verified review

    Superb location. Everything is of reach. View of the harbour was amazing. Cleanliness and staff are friendly.

    None

    Property response:

    Dear Angelo, thank you so much for taking the time to share your positive feedback. We are absolutely thrilled to hear that you enjoyed our superb location, the amazing harbour views, and found everything within easy reach. It's also fantastic to know that our team's friendliness and our high standards of cleanliness met your expectations. Your kind words are a great encouragement to our entire team.

    Dear Angelo, thank you so much for taking the time to share your positive feedback. We are absolutely thrilled to hear that you enjoyed our superb location, the amazing harbour views, and found everything within easy reach. It's also fa… Show more

    Hyatt Centric Victoria Harbour
    31 August 2025
  • Wai

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review
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  • Ahmed

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review

    Very clean nice location

    Limited choice in breakfast check out process not accurate as they did not provide correct amount of the dopiest bill

    Property response:

    Dear Ahmed, thank you for sharing your feedback. We're glad to hear you enjoyed the cleanliness and location of our hotel. We sincerely apologize for the inconvenience caused by the breakfast options and the billing discrepancy. Your comments are valuable and will help us improve our services. We hope to have the opportunity to welcome you back and provide a better experience in the future.

    Dear Ahmed, thank you for sharing your feedback. We're glad to hear you enjoyed the cleanliness and location of our hotel. We sincerely apologize for the inconvenience caused by the breakfast options and the billing discrepancy. Your co… Show more

    Hyatt Centric Victoria Harbour
    24 August 2025
  • Zakaria

    Reviewed: 22 August 2025 · Stayed in August 2025

    Verified review
  • Carlo

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review
    Property response:

    Dear Carlo, Thank you so much for your kind words! We’re truly delighted to know that everything was perfect during your stay. Your satisfaction is our greatest reward, and we can’t wait to welcome you back again in the near future!

    Hyatt Centric Victoria Harbour
    22 August 2025
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  • Carlo

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review
    Property response:

    Dear Carlo, Thank you so much for your kind words! We’re truly delighted to know that everything was perfect during your stay. Your satisfaction is our greatest reward, and we can’t wait to welcome you back again in the near future!

    Hyatt Centric Victoria Harbour
    22 August 2025
  • Nordine

    Reviewed: 20 August 2025 · Stayed in August 2025

    Verified review
  • Yanling

    Reviewed: 19 August 2025 · Stayed in August 2025

    Verified review
    Property response:

    Dear Yanling, Thank you very much for your kind words and for taking the time to share your experience with us. We’re delighted to know that you appreciated our convenient location and that our housekeeping team left a positive impression on you. Our cleaning ladies work hard every day to ensure our guests enjoy a clean and comfortable environment — your recognition truly means a lot to them and to all of us. We look forward to welcoming you back to Hyatt Centric Victoria Harbour Hong Kong in the near future!

    Dear Yanling, Thank you very much for your kind words and for taking the time to share your experience with us. We’re delighted to know that you appreciated our convenient location and that our housekeeping team left a positive impression o… Show more

    Hyatt Centric Victoria Harbour
    19 August 2025
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  • Salman

    Reviewed: 19 August 2025 · Stayed in August 2025

    Verified review
  • 7.0 Good
    Patel

    Reviewed: 19 August 2025 · Stayed in June 2025

    Verified review

    Clean room, good sea view. Nice area to take a walk near the promenade. There's a mall on the side which is nice to see.

    Small size rooms. We took a room away from the main city, hoping to have a slightly bigger size room at the same price. However, the rooms were very small. Bathroom was also equally tight. Also, location is slightly far from main city. Cab or train can be taken.

    Property response:

    Dear Patel, Thank you for choosing to stay at Hyatt Centric Victoria Harbour Hong Kong and for taking the time to share your detailed feedback. We're delighted to hear that you enjoyed our clean guest rooms, beautiful sea view, and the promenade area nearby, as well as the convenience of the adjacent mall. It’s always rewarding to know that our location and surroundings added to your overall experience. We do, however, regret that the room size did not meet your expectations. While our hotel offers a variety of room categories, we understand that space is an important consideration, especially for guests traveling from outside the city. We appreciate your perspective and will certainly take your comments into account as we continue to improve our guest experience. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back for a more comfortable and enjoyable stay in the future.

    Dear Patel, Thank you for choosing to stay at Hyatt Centric Victoria Harbour Hong Kong and for taking the time to share your detailed feedback. We're delighted to hear that you enjoyed our clean guest rooms, beautiful sea view, and the … Show more

    Hyatt Centric Victoria Harbour
    19 August 2025
  • Juan

    Reviewed: 18 August 2025 · Stayed in July 2025

    Verified review
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  • Ismatova

    Reviewed: 16 August 2025 · Stayed in August 2025

    Verified review

    We got a nice big room (if you know sizes in HK then you know what I mean😅) panoramic views. Location is also nice because it’s close to mall, metro, and some small bazar around. Nice breakfast and amazing rooftop bar.

    I don’t understand, why for the hotel like hayat they don’t put everyday water 😭😭😭 if you wanna get more than what they gave you then you have to put extra. It is actually ridiculous …

    Property response:

    Dear Ismatova, thank you very much for sharing your detailed feedback! We're delighted to hear that you enjoyed the spacious room, panoramic views, convenient location near the mall, metro, and local bazaar, as well as our breakfast and rooftop bar and your positive comments mean a lot to us. Regarding the water, let me clarify that our hotel has transitioned to water dispensers instead of bottled water as part of our commitment to environmental sustainability. We truly appreciate your understanding of this initiative. However, we recognize that having to pay extra for additional water may have impacted your experience, and we sincerely apologize for any inconvenience this caused. Your comfort is our priority, and we will certainly pass your feedback to our management team for consideration. We hope to have the pleasure of welcoming you back soon and providing an even more enjoyable stay. Thank you again for your valuable insights!

    Dear Ismatova, thank you very much for sharing your detailed feedback! We're delighted to hear that you enjoyed the spacious room, panoramic views, convenient location near the mall, metro, and local bazaar, as well as our breakfast and… Show more

    Hyatt Centric Victoria Harbour
    16 August 2025
  • Mariam

    Reviewed: 15 August 2025 · Stayed in August 2025

    Verified review
  • Alex

    Reviewed: 14 August 2025 · Stayed in June 2025

    Verified review
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  • Yulia

    Reviewed: 14 August 2025 · Stayed in August 2025

    Verified review
  • Laura

    Reviewed: 12 August 2025 · Stayed in August 2025

    Verified review

    Roof top pool & location

    Property response:

    Dear Laura, Warm greetings from Hyatt Centric Victoria Harbour Hong Kong! Thank you for your kind words and for taking the time to share your experience with us. We’re delighted to know you enjoyed our prime location by Victoria Harbour, as well as our rooftop infinity pool — a guest favorite for both relaxation and breathtaking views of the Hong Kong skyline. Your feedback truly inspires our team to continue creating memorable stays for all our guests. We look forward to welcoming you back for another amazing stay in the near future!

    Dear Laura, Warm greetings from Hyatt Centric Victoria Harbour Hong Kong! Thank you for your kind words and for taking the time to share your experience with us. We’re delighted to know you enjoyed our prime location by Victoria Harbour, as… Show more

    Hyatt Centric Victoria Harbour
    12 August 2025
  • Igmedio

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review

    Helpful staff and comfortable room

    The pool dont have bar or food that tou can order

    Property response:

    Dear Igmedio, thank you for your kind words about our helpful staff and comfortable rooms! We appreciate your feedback regarding the pool area. Currently, our pool does not offer bar or food service, but we will take your suggestion into consideration for future enhancements. We look forward to welcoming you back!

    Dear Igmedio, thank you for your kind words about our helpful staff and comfortable rooms! We appreciate your feedback regarding the pool area. Currently, our pool does not offer bar or food service, but we will take your suggestion into co… Show more

    Hyatt Centric Victoria Harbour
    11 August 2025
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  • Sian

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review

    Modern, clean, great views from room, pool and bar. Calm and relaxing after the bustle of the city. Husband got a card and cake for birthday which was a nice touch. Accommodated a late check out as we had an evening flight.

    There was very noisy building work going on in the hotel for the whole of our stay. We weren't told that this would be the case until we arrived (so no advance warning from the Hyatt or from Booking.com)

    Property response:

    Dear Sian, thank you for taking the time to share your feedback. We're delighted to hear that you enjoyed the modern, clean accommodations, the beautiful views, and the relaxing atmosphere. We're also glad your husband's birthday was special with the card and cake, and that we could accommodate your late check-out. However, we sincerely apologize for the inconvenience caused by the ongoing construction work during your stay. We understand how disruptive noise can be, and we regret that you weren’t informed in advance. Your feedback is valuable, and we will work with our team to improve communication regarding any ongoing projects to ensure our guests have a smooth experience. We hope to welcome you back in the future for an even better stay.

    Dear Sian, thank you for taking the time to share your feedback. We're delighted to hear that you enjoyed the modern, clean accommodations, the beautiful views, and the relaxing atmosphere. We're also glad your husband's birthda… Show more

    Hyatt Centric Victoria Harbour
    11 August 2025
  • Minxian

    Reviewed: 9 August 2025 · Stayed in August 2025

    Verified review
  • 7.0 Good
    Ya

    Reviewed: 7 August 2025 · Stayed in May 2025

    Verified review

    The property had easy access to the metro, and my room offered a beautiful view of Victoria Harbour. The staff were very friendly and helpful. Upon my departure, the concierge called a taxi for me, knowing it was peak hour. He also informed me to keep the taxi receipt in order to claim a discount on the Airport Express train fare.

    Property response:

    Dear Ya, Thank you so much for choosing to stay with us at Hyatt Centric Victoria Harbour Hong Kong, and for taking the time to share your wonderful feedback. We’re delighted to hear that you enjoyed the convenient access to the MTR and the stunning harbour view from your room — Victoria Harbour truly offers a unique and ever-changing cityscape. It also brings us great joy to know that our team members left a positive impression on your stay. Our concierge team is always happy to assist, especially during busy hours, and we’re glad to hear that the taxi arrangement and helpful reminder about the Airport Express fare discount were appreciated. Your kind words are the best encouragement for our team, and we look forward to welcoming you back for another memorable stay in the near future!

    Dear Ya, Thank you so much for choosing to stay with us at Hyatt Centric Victoria Harbour Hong Kong, and for taking the time to share your wonderful feedback. We’re delighted to hear that you enjoyed the convenient access to the MTR and the… Show more

    Hyatt Centric Victoria Harbour
    8 August 2025
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  • Vaya

    Reviewed: 7 August 2025 · Stayed in July 2025

    Verified review
    Property response:

    Dear Vaya, thank you for your positive feedback! We're delighted to hear that you appreciated the location. Our team always strives to provide a convenient and enjoyable stay for our guests. We look forward to welcoming you again soon!

    Hyatt Centric Victoria Harbour
    10 August 2025
  • Candice

    Reviewed: 5 August 2025 · Stayed in August 2025

    Verified review

    room was fantastic, had a great view of the harbour! staff were very friendly, gym was also well-equipped. location is great with a MTR entrance nearby (but not connected) so easy to get around the city

    pillows were too soft

    Property response:

    Dear Candice, Thank you for taking the time to share your recent experience at Hyatt Centric Victoria Harbour Hong Kong! We’re delighted to hear that you enjoyed your fantastic room with a beautiful harbour view — it’s truly one of the highlights of staying by the water. We're equally pleased that our friendly team and well-equipped gym added to your positive stay, and that you found our location convenient, with the MTR entrance just steps away for easy city exploration. We’re sorry to hear that the pillows were too soft for your preference. Please know that we do offer a selection of pillow types upon request — our team would be happy to assist with alternatives to ensure a more comfortable night’s rest during your future visits. We sincerely appreciate your feedback and look forward to welcoming you back for another stay by the harbour!

    Dear Candice, Thank you for taking the time to share your recent experience at Hyatt Centric Victoria Harbour Hong Kong! We’re delighted to hear that you enjoyed your fantastic room with a beautiful harbour view — it’s truly one of the high… Show more

    Hyatt Centric Victoria Harbour
    6 August 2025
  • Yan

    Reviewed: 5 August 2025 · Stayed in August 2025

    Verified review
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  • Manish

    Reviewed: 5 August 2025 · Stayed in July 2025

    Verified review

    The location was amazing. Right on the waterfront and a amazing view of victoria harbour at nighttime. The staff were very attentive and had a good concierge. The gym and infinity pool were very clean with more good views. The surrounding mall was high quality and the free tokens for HK snacks were very good. Great access to metro, ferry and ding ding all within a 5 min walk which is good for sightseeing.

    Property response:

    Dear Manish Bhaisare, Thank you for sharing such a wonderful review of your recent stay at Hyatt Centric Victoria Harbour Hong Kong! We’re thrilled to hear that you enjoyed our prime waterfront location and the stunning views of Victoria Harbour, especially at night — it’s truly a magical sight. It’s also fantastic to know our attentive staff and concierge service made a positive impression on your experience. We’re so pleased that you had the chance to enjoy our clean and well-equipped gym as well as the infinity pool, both offering more of those signature harbour views. We're glad you liked the high-quality shopping mall nearby and that the complimentary local snack tokens added a tasty touch of Hong Kong to your stay! And thank you as well for highlighting our excellent connectivity!! We look forward to welcoming you back for another unforgettable stay by the harbour!

    Dear Manish Bhaisare, Thank you for sharing such a wonderful review of your recent stay at Hyatt Centric Victoria Harbour Hong Kong! We’re thrilled to hear that you enjoyed our prime waterfront location and the stunning views of Victoria Ha… Show more

    Hyatt Centric Victoria Harbour
    6 August 2025
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