8.6

Reviews of Copantl Hotel & Convention Center 4 stars

Boulevard del Sur, Residencial Los Arcos 1 Calle, 50432 San Pedro Sula, Honduras

  • Anonymous

    Reviewed: 31 August 2025 · Stayed in August 2025

    Verified review
  • Anastasia

    Reviewed: 25 August 2025 · Stayed in July 2025

    Verified review

    The breakfast was very nice. Lots of options. Very helpful staff. I was pleased

    I was charged more than what Booking quoted me. That was disappointing to me. That’s basically the only substantial negative thing I can say. Staff was welcoming and helpful; oh my balcony was a surprise I appreciated

  • Juan

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review
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  • Katerine

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review

    My check in was until 3pm but they had the room ready at 10am and facilitated an early check in. Appreciate it!

    Rooms are a bit outdated but very clean.

    Property response:

    Hello Katerine! It's great to know that we could offer you an early check-in and that we met your expectations. Thank you for sharing your feedback regarding the room. We appreciate your stay and look forward to welcoming you back soon for an even better experience! Warm Regards Keila Rodriguez Customer Experience

    Hello Katerine! It's great to know that we could offer you an early check-in and that we met your expectations. Thank you for sharing your feedback regarding the room. We appreciate your stay and look forward to welcoming you back soon for … Show more

    Copantl Hotel & Convention Center
    18 August 2025
  • Rene

    Reviewed: 5 August 2025 · Stayed in August 2025

    Verified review
  • 7.0 Good
    Carina

    Reviewed: 5 August 2025 · Stayed in August 2025

    Verified review

    Lobby and the facilities they offer.

    Breakfast it is too crowded specially on weekends

    Property response:

    Dear Carina, Thank you for sharing your experience. We are glad to hear that you enjoyed our lobby and facilities. We appreciate your feedback regarding the breakfast and will consider it as we strive to enhance the guest experience. We look forward to welcoming you back. Best Regards Keila Rodriguez Customer Experience

    Dear Carina, Thank you for sharing your experience. We are glad to hear that you enjoyed our lobby and facilities. We appreciate your feedback regarding the breakfast and will consider it as we strive to enhance the guest experience. We lo… Show more

    Copantl Hotel & Convention Center
    5 August 2025
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  • Luisfelipe

    Reviewed: 27 July 2025 · Stayed in June 2025

    Verified review
  • Josue

    Reviewed: 21 July 2025 · Stayed in July 2025

    Verified review
  • Yelena

    Reviewed: 16 July 2025 · Stayed in May 2025

    Verified review
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  • Fatima

    Reviewed: 16 July 2025 · Stayed in July 2025

    Verified review
  • Jeff

    Reviewed: 9 July 2025 · Stayed in July 2025

    Verified review

    Great customer service, great food, comfortable, cleanliness.. super good all the way.

    All good.

    Property response:

    Dear Mr. Jeff, thank you very much for your kind words. We are delighted to hear that you enjoyed our customer service, food, and overall comfort. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Warm Regards Keila Rodriguez Customer Experience

    Dear Mr. Jeff, thank you very much for your kind words. We are delighted to hear that you enjoyed our customer service, food, and overall comfort. Your satisfaction is our priority, and we look forward to welcoming you back in the future. … Show more

    Copantl Hotel & Convention Center
    10 July 2025
  • 7.0 Good
    Rodríguez

    Reviewed: 7 July 2025 · Stayed in July 2025

    Verified review

    Location

    Not enough room on the lobby to have breakfast. Not that organized, would have love that you had someone assiged to accommodate people on their table so that we are not standing waiting there.

    Property response:

    Dear Rodríguez Rojas, thank you for sharing your experience. We appreciate your feedback regarding the breakfast service and will consider your suggestions to enhance our service. We hope to welcome you back soon for an improved stay. Warm Regards Keila Rodriguez Customer Experience

    Dear Rodríguez Rojas, thank you for sharing your experience. We appreciate your feedback regarding the breakfast service and will consider your suggestions to enhance our service. We hope to welcome you back soon for an improved stay. Warm… Show more

    Copantl Hotel & Convention Center
    22 July 2025
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  • Manzanarez

    Reviewed: 6 July 2025 · Stayed in July 2025

    Verified review

    Very clean and great people always willing to make you feel welcome I love this place

    Property response:

    Dear Mr. Manzanarez, thank you very much for your kind words. We are delighted to hear that you found our staff welcoming and our facilities clean. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Regards Keila Rodriguez Customer Experience

    Dear Mr. Manzanarez, thank you very much for your kind words. We are delighted to hear that you found our staff welcoming and our facilities clean. Your satisfaction is our priority, and we look forward to welcoming you back in the future. … Show more

    Copantl Hotel & Convention Center
    12 July 2025
  • Roberto

    Reviewed: 4 July 2025 · Stayed in July 2025

    Verified review
  • Michelle

    Reviewed: 25 June 2025 · Stayed in June 2025

    Verified review
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  • Ashley

    Reviewed: 17 June 2025 · Stayed in June 2025

    Verified review
  • Ashley

    Reviewed: 9 June 2025 · Stayed in June 2025

    Verified review
  • Maria

    Reviewed: 3 June 2025 · Stayed in June 2025

    Verified review
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  • Anonymous

    Reviewed: 26 May 2025 · Stayed in May 2025

    Verified review
  • 7.0 Good
    Lizbeth

    Reviewed: 25 May 2025 · Stayed in May 2025

    Verified review

    Location

    It’s was no fridge no microwave for me travel from USA to the copantl it should be the best experience but it wasn’t 🥺small room 🤷‍♀️

    Property response:

    Dear Lizbeth, Thank you for sharing your feedback. We appreciate your positive comment about your recent stay with us. We apologize for the inconvenience regarding the room amenities. Your feedback is valuable to us, and we will consider it for future improvements. We hope to have the opportunity to welcome you back for a better experience. Regards Keila Rodriguez Customer Experience

    Dear Lizbeth, Thank you for sharing your feedback. We appreciate your positive comment about your recent stay with us. We apologize for the inconvenience regarding the room amenities. Your feedback is valuable to us, and we will consider i… Show more

    Copantl Hotel & Convention Center
    30 May 2025
  • Escalante

    Reviewed: 18 May 2025 · Stayed in April 2025

    Verified review
  • See the hotel
  • Cristina

    Reviewed: 15 May 2025 · Stayed in May 2025

    Verified review
  • Luka

    Reviewed: 27 April 2025 · Stayed in March 2025

    Verified review
  • Escalante

    Reviewed: 21 April 2025 · Stayed in April 2025

    Verified review
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  • Reina

    Reviewed: 21 April 2025 · Stayed in April 2025

    Verified review

    Everything was good 🙌

    N/A

    Property response:

    Dear Reina, we are thrilled to hear that you had a great experience during your stay at our hotel. Your positive feedback is truly appreciated. We strive to provide excellent service to all our guests, and we are glad to know that we met your expectations. Thank you for choosing to stay with us, and we look forward to welcoming you back in the future. Warm Regards Keila Rodríguez Customer Experience

    Dear Reina, we are thrilled to hear that you had a great experience during your stay at our hotel. Your positive feedback is truly appreciated. We strive to provide excellent service to all our guests, and we are glad to know that we met yo… Show more

    Copantl Hotel & Convention Center
    26 April 2025
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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