Reviews of Hyatt Place San Pedro 3 stars
Av. Circunvalacion 10-11 Calle Colonia Trejo, Centro Comercial Agora, San Pedro Sula, Honduras
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Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in May 2025
Verified reviewReviewed: 3 August 2025 · Stayed in July 2025
Verified reviewfriendly staff, great breakfast, good rooms
pool was not very clean/chlorinated but great to have and pizza bar too
Dear Michael: Thank you for taking the time to share your feedback. We’re glad to hear you enjoyed our friendly staff, breakfast, and comfortable rooms. We also appreciate your honest comments about the pool. Your feedback is important, and we will address this with our team to ensure the pool meets our high standards. We’re happy you enjoyed having the pizza bar, and we hope to welcome you back soon for an even better stay. Best regards, Luis Garner General Manager
Dear Michael: Thank you for taking the time to share your feedback. We’re glad to hear you enjoyed our friendly staff, breakfast, and comfortable rooms. We also appreciate your honest comments about the pool. Your feedback is important, an… Show more
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewgood rooms and location excellent breakfast
pool needs chlorine , was hazy and not very clean
Dear Michael: Thank you for taking the time to share your feedback. We’re glad to hear you enjoyed our breakfast, and comfortable rooms. We also appreciate your honest comments about the pool’s cleanliness and chlorination. Please accept our apologies for any inconvenience this caused. Your feedback is important, and we will address this with our team to ensure the pool meets our high standards. We’re happy you enjoyed having the pool and the pizza bar, and we hope to welcome you back soon for an even better stay. Best regards, Luis Garner General Manager
Dear Michael: Thank you for taking the time to share your feedback. We’re glad to hear you enjoyed our breakfast, and comfortable rooms. We also appreciate your honest comments about the pool’s cleanliness and chlorination. Please accept o… Show more
Reviewed: 30 July 2025 · Stayed in July 2025
Verified reviewReviewed: 29 July 2025 · Stayed in June 2025
Verified reviewReviewed: 19 July 2025 · Stayed in June 2025
Verified reviewReviewed: 14 July 2025 · Stayed in June 2025
Verified reviewBreakfast delicious
Dear guest: Thank you for your kind feedback! We're delighted to hear you enjoyed our breakfast; it's great to know it stood out during your stay. We look forward to welcoming you again soon. Warm regards, Luis Garner General Manager
Dear guest: Thank you for your kind feedback! We're delighted to hear you enjoyed our breakfast; it's great to know it stood out during your stay. We look forward to welcoming you again soon. Warm regards, Luis Garner General Mana… Show more
Reviewed: 12 July 2025 · Stayed in July 2025
Verified reviewThe location, cleaning, the staff very friendly, variety of food in breakfast.
Everything was good
Dear Sonia: Thank you for taking the time to share your experience with us! We’re delighted to know that you enjoyed our convenient location, cleanliness, friendly team, and the variety of food offered at breakfast. It’s also great to hear that everything met your expectations. We truly appreciate your feedback and look forward to welcoming you again soon! Warm regards, Luis Garner General Manager
Dear Sonia: Thank you for taking the time to share your experience with us! We’re delighted to know that you enjoyed our convenient location, cleanliness, friendly team, and the variety of food offered at breakfast. It’s also great to hear … Show more
Reviewed: 12 July 2025 · Stayed in July 2025
Verified reviewVery good for the price , security , close ATM , breakfast was very good
Dear Ivana: Thank you for your kind review! We’re glad to hear that you found our hotel to be a great value, and that you appreciated the security, nearby amenities like the ATM, and especially the quality of our breakfast. We hope to have the pleasure of welcoming you back on your next visit! Warm regards, Luis Garner General Manager
Dear Ivana: Thank you for your kind review! We’re glad to hear that you found our hotel to be a great value, and that you appreciated the security, nearby amenities like the ATM, and especially the quality of our breakfast. We hope to have… Show more
Reviewed: 4 July 2025 · Stayed in June 2025
Verified reviewVery nice decore reception was friendly and courteous very pretty place,rooms were fantastic specious super clean and comfortable.
The one thing i did not like was at the bar there were to many little fruit mosquitos flying around while sitting and eating but besides that everything was great.
Dear Walter: Thank you for your kind and detailed review. We’re thrilled to know you enjoyed the décor, found our reception team welcoming, and that your room exceeded expectations in comfort and cleanliness. We appreciate your comment regarding the presence of fruit flies at the bar area. We are taking appropriate measures to address it and ensure a more pleasant dining experience for all our guests. We hope to have the pleasure of welcoming you back soon. Best regards, Luis Garner General Manager
Dear Walter: Thank you for your kind and detailed review. We’re thrilled to know you enjoyed the décor, found our reception team welcoming, and that your room exceeded expectations in comfort and cleanliness. We appreciate your comment reg… Show more
Reviewed: 4 July 2025 · Stayed in June 2025
Verified reviewReviewed: 2 July 2025 · Stayed in June 2025
Verified reviewReviewed: 20 June 2025 · Stayed in May 2025
Verified reviewReviewed: 18 June 2025 · Stayed in June 2025
Verified reviewReviewed: 9 June 2025 · Stayed in June 2025
Verified reviewReviewed: 8 June 2025 · Stayed in March 2025
Verified reviewReviewed: 3 June 2025 · Stayed in May 2025
Verified reviewReviewed: 2 June 2025 · Stayed in June 2025
Verified reviewReviewed: 1 June 2025 · Stayed in May 2025
Verified reviewLocation is great. Comfy beds and pillows. Great breakfast and very nice pool.
The problem I had was at the time I booked. It was a double bedroom and it came up being a room for disabled people. It was awful, creepy. Pleasantly enough the customer service agent at the hotel was very kind enough to change the room but told us every time someone books with them through booking. People end up with tis type of rooms that are horrendous so be careful with this detail. It was the first time something like this has happened to me with booking.
Dear Karen: Thank you for taking the time to share your feedback. We're pleased to hear you enjoyed our convenient location, comfortable beds and pillows, delicious breakfast, and relaxing pool area. Regarding your concern at check-in, we understand how important it is for guests to feel comfortable in their room. After reviewing your reservation in detail, we confirmed that the accessible room you were initially assigned was the exact room type that was selected during the booking process. Nevertheless, we're glad our front desk team was able to promptly offer an alternative that better suited your preferences. We appreciate your kind words about their service and will be sure to share your comments with them. We hope to welcome you again in the future. Warm regards, Luis Garner General Manager
Dear Karen: Thank you for taking the time to share your feedback. We're pleased to hear you enjoyed our convenient location, comfortable beds and pillows, delicious breakfast, and relaxing pool area. Regarding your concern at check-in,… Show more
Reviewed: 29 May 2025 · Stayed in April 2025
Verified reviewReviewed: 29 May 2025 · Stayed in April 2025
Verified reviewReviewed: 26 May 2025 · Stayed in May 2025
Verified reviewReviewed: 4 May 2025 · Stayed in May 2025
Verified reviewOverall it was a great experience ! We stayed with my family and we really enjoyed our visit at Hyatt. Rooms were clean and comfortable, the view was very nice, the pool in fact is a bit narrow but when not crowded there's plenty space for everyone. Breakfast was excellent, security personnel at the hotel was very kind and attentive. Definitely worth the stay.
Fridge in room didn't work well, so we couldn't keep our water cold and during our visit there was only one elevator available for the rooms since the other one was under maintenance so we had to wait a bit each time entering - exiting.
Dear Flores: Thank you for taking the time to share your feedback. We're happy to know that you and your family had a great stay and that you enjoyed the comfortable rooms, the views, breakfast, and the attentiveness of our security team. We also appreciate you mentioning the issues with the in-room fridge and elevator. We're sorry for the inconvenience and have shared your comments with the appropriate teams. We hope to have the chance to welcome you again soon. Best regards, Luis Garner General Manager
Dear Flores: Thank you for taking the time to share your feedback. We're happy to know that you and your family had a great stay and that you enjoyed the comfortable rooms, the views, breakfast, and the attentiveness of our security tea… Show more