Reviews of Hotel Los Andes 3 stars
Avenida Circunvalacion Barrio Los Andes 16 y 17 avenida 7 y 8 calle, 21101 San Pedro Sula, Honduras
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Reviewed: 29 August 2025 · Stayed in July 2025
Verified reviewReviewed: 9 August 2025 · Stayed in July 2025
Verified reviewReviewed: 15 July 2025 · Stayed in June 2025
Verified reviewNoisy gang/goons pulled over near the hotel and played some unbelievably loud music at 2am that caused me serious sleepless problem. They kept playing for 30min.
We are deeply sorry that your experience was affected by factors outside the hotel. We understand how frustrating it must have been not to be able to rest properly due to the noise in the surrounding area. We truly appreciate your feedback, as it helps us continue to improve. We hope you will give us another opportunity in the future to provide you with a better experience.
We are deeply sorry that your experience was affected by factors outside the hotel. We understand how frustrating it must have been not to be able to rest properly due to the noise in the surrounding area. We truly appreciate your feedback,… Show more
Reviewed: 9 April 2025 · Stayed in April 2025
Verified reviewReviewed: 31 March 2025 · Stayed in March 2025
Verified reviewReviewed: 18 March 2025 · Stayed in March 2025
Verified reviewBreakfast was good
Loud area, very small beds, it very inviting to there guess.
Hello Ofelia, thank you so much for your comment! We're glad to hear you enjoyed breakfast. We're sorry you found the area noisy and that the beds weren't what you expected; we'll take your comments into account to improve these aspects.
Hello Ofelia, thank you so much for your comment! We're glad to hear you enjoyed breakfast. We're sorry you found the area noisy and that the beds weren't what you expected; we'll take your comments into account to improve t… Show more
Reviewed: 5 March 2025 · Stayed in December 2024
Verified reviewStaff was friendly, had a small office room and great breakfast. But wifi was not ideal. Had a nice room view and it was fairly clean
I am not sure if my room was near the washers but at times there will be a small random shaking but not too disturbing. And WiFi was not ideal, specially if you work remotely
We are glad to hear that you enjoyed the friendliness of our staff, the view from your room, and the breakfast. We value your feedback and are pleased to hear that you found the room clean and comfortable. We are sorry that the Wi-Fi did not meet your expectations, especially if you were working remotely. We are working on improving the connection to offer a more satisfactory experience to our guests in the future. Regarding the shaking you mentioned, we appreciate that you brought it to our attention. We will take your observations into account to review any possible causes and improve the experience of our guests. We look forward to welcoming you again in the future and offering you an even better experience.
We are glad to hear that you enjoyed the friendliness of our staff, the view from your room, and the breakfast. We value your feedback and are pleased to hear that you found the room clean and comfortable. We are sorry that the Wi-Fi did n… Show more
Reviewed: 3 February 2025 · Stayed in January 2025
Verified reviewThorough and cortious in customer service
Walking the stairs was not accessible without room key. I understand it sma security concern, but I like to walk the stair for exercise purposes without pausing to use the key card.
Thank you for sharing your comment with us. We appreciate your understanding of safety measures as our priority is to ensure the safety and comfort of all our guests. We understand that you would like to be able to use the stairs for exercise and we are sorry for any inconvenience this has caused you. We take your suggestions into account and will review them to see how we can improve our guests' experience, always maintaining the necessary safety measures. We hope that, despite this, you enjoyed your stay with us. It will be a pleasure to welcome you again in the future.
Thank you for sharing your comment with us. We appreciate your understanding of safety measures as our priority is to ensure the safety and comfort of all our guests. We understand that you would like to be able to use the stairs for exerci… Show more
Reviewed: 16 January 2025 · Stayed in January 2025
Verified reviewRooms are big, clean and comfortable. Same with bathroom.
Thank you for your feedback! We’re glad to hear that you found our rooms spacious, clean, and comfortable, as well as the bathroom. It’s a pleasure to know you had a pleasant stay. We hope to welcome you back soon!
Reviewed: 23 November 2024 · Stayed in November 2024
Verified reviewRooms, Front Desk staff, Housekeeping Staff and of course the wonderful breakfast. The housekeeping staff should be commended for their outstanding work and contribution to Hotel Los Andes success.
Thank you very much for your comment Mr. Fitzgerald, it encourages us to always give our best. We are pleased to know that you enjoyed our rooms, breakfast and the attention of our staff. We greatly appreciate your recognition of the work of the cleaning staff, without a doubt they are a key team for the success of Hotel Los Andes. We hope to welcome you again very soon!
Thank you very much for your comment Mr. Fitzgerald, it encourages us to always give our best. We are pleased to know that you enjoyed our rooms, breakfast and the attention of our staff. We greatly appreciate your recognition of the work o… Show more
Reviewed: 23 November 2024 · Stayed in November 2024
Verified reviewVery clean and the front desk staff were excellent. Nicole was very professional and her English was very beneficial due to my limited Spanish. Thanks “Nicole” for your great assistance.
Hello Mr. Fitzgerald! We are glad to hear that you enjoyed your stay at our facility and that our staff, especially Nicolle, provided you with excellent service. We look forward to welcoming you back and thank you for mentioning their professionalism.
Hello Mr. Fitzgerald! We are glad to hear that you enjoyed your stay at our facility and that our staff, especially Nicolle, provided you with excellent service. We look forward to welcoming you back and thank you for mentioning their profe… Show more
Reviewed: 13 November 2024 · Stayed in October 2024
Verified reviewReviewed: 4 November 2024 · Stayed in November 2024
Verified reviewReviewed: 24 October 2024 · Stayed in October 2024
Verified reviewThe staff were very professional, especially the Manager Juan Pasadas. We came to San Pedro Sula for my mother’s eye operation and stayed two days at this fabulous establishment. We have stayed here many times over the years and it just keeps getting better. Highly recommended for short or long stays in the city. It’s centrally located, easy access to an assortment of restaurants, shopping & secure parking provided by Hotel Los Andes at no extra cost. The new management in charge of the morning breakfast is “Top Notch” and the breakfast buffet was fantastic “Hats off” to the hard working dinning staff. My king Room was in an excellent location on the fourth floor, which included a very comfortable king bed refrigerator and very clean. We have a post surgery check up appointment in the very near future and the list of Hotels to choose from only has one selection for our family; Hotel Los Andes ! Thank you for making our stay an enjoyable one. See you soon. Sincerely, FC
Hello Mr. Fitzgerald, we are very happy to know that your experience was satisfactory and that we met your expectations. Our team works every day to provide the best possible service, and comments like yours encourage us to want to continue improving. We hope to see you soon!
Hello Mr. Fitzgerald, we are very happy to know that your experience was satisfactory and that we met your expectations. Our team works every day to provide the best possible service, and comments like yours encourage us to want to continue… Show more
Reviewed: 18 September 2024 · Stayed in September 2024
Verified reviewSpacious room and clean
Breakfast not as good as it used to be
Hello Francis, We would like you to tell us what was lacking in the service in order to improve and serve you better during your next stay. -STAFF HLA
Reviewed: 2 September 2024 · Stayed in September 2024
Verified reviewPersonal amable
Hi Norma, your review motivates us to continue striving to always offer the best. It will be a pleasure to welcome you again on your next visit.
Reviewed: 18 August 2024 · Stayed in August 2024
Verified reviewReviewed: 18 August 2024 · Stayed in August 2024
Verified reviewReviewed: 15 August 2024 · Stayed in August 2024
Verified reviewReviewed: 13 August 2024 · Stayed in July 2024
Verified reviewReviewed: 7 August 2024 · Stayed in August 2024
Verified reviewReviewed: 5 August 2024 · Stayed in July 2024
Verified reviewReviewed: 4 August 2024 · Stayed in July 2024
Verified reviewReviewed: 30 July 2024 · Stayed in July 2024
Verified review