Nothing! Everything was excellent.

Friendly staff, excellent food, convenient location within walking distance to tourist areas. Beautiful private beach. Clean amenities with complimentary slippers, turn down service, terry cloth robes, coffee, and transport to/from airport.

Stayed in May 2025

Excellent!

Stayed in March 2025

Loved My Stay at Luna Beach I had such a great time staying at Luna Beach Hotel in Roatán. The place itself is beautiful—tucked away, peaceful, right by the water. One of the staff, Zaid, was amazing. Super attentive without ever being overbearing, and just genuinely kind. He remembered little details, checked in at just the right times, and always had a friendly smile. It honestly felt like I had a friend looking out for me the whole time. Every meal I had was better just because he was there making sure everything was perfect. I didn’t get to meet Erick, the hotel manager, but it was clear he exhibits servant leadership—the kind that’s willing to do any job to make the guests’ experience better. You could see his influence all around in how smoothly things ran and how happy the staff were to go the extra mile. The room was clean, comfortable, and just steps from the beach. I loved waking up to the sound of the waves and having my morning coffee on the porch surrounded by palm trees. The location is also great—close enough to West End if you want to explore, but far enough to feel like your own private slice of paradise. Would definitely come back.

Stayed in March 2025

The restaraunt could have more local dishes, pasta and salads.

This was the most comfortable stay I have ever had. The beds are like heaven with the most comfortable linens and pillows. We loved sitting on the front porch looking out over the ocean. Swimming was beautiful. The location is very relaxing but also ideal because you are in between the lively West Bay and West End. A short walk along the beach to West End and a short water taxi to West Bay. The staff is so friendly and exceptional. Israel took good care of us in the restaurant. While Chris was always around to explain things. And Homer took my husband for an unforgettable snorkel trip. Too many to mention.

Stayed in February 2025

Although the staff are extremely friendly, they are understaffed. That hinders the service experience, especially on busy months or events at the hotel. I appreciate the hotel is wanting to find their identity within Roatan but if they aim to high they can surely fail. The New Year's event they hosted was subpar.

The place is in a superb location that a walk away from the main bit of West End. It is separate enough to feel that disconnection from the hustle and bustle of West End. The food options are great, and the little coffee shop is outstanding

Stayed in January 2025

Some more cupboard space for unpacking would have been great and some towel rails. These are small details that I'm sure are being taken care of.

Staying at Luna (and Roatan in general) is more than just the amenities, accommodation, and food. Its a feeling! The staff were incredible, caring, interested and fun. We snorkeled, swam, kayaked, ate amazing food at the restaurant, went walking, did some excursions. But sitting on that beach watching the sunset was just magic. From the owner, Richard, to all of the staff there, they made sure that our stay was memorable and we were made to feel cared for. Its a relaxing place where you can dial up or dial down your adventure...either way it will be a place you keep dreaming of!

Stayed in February 2024

The mosquitos were a mild annoyance when we sat on the porch, but left us alone when we started using the bug spray.

What an amazing hotel! My wife and I took our two daughters to stay here for five nights on a last-minute trip to Roatan. We were actually a little worried when we booked as the pictures looked too good to be true and there were not any reviews posted on Booking or TripAdvisor. I am very happy to say that our concerns were completely unnecessary. The hotel provided us with a ride from the airport and check-in was very easy. The room was, simply, perfect. Right on the beach, newly remodeled and with the most comfortable hotel beds I’ve ever slept in. We enjoyed all of the amenities including the gym and horseback riding. The staff were incredibly attentive and friendly, and we were even able to have some great conversations with the owners around the beachside bar. Our daughters had fun swimming steps from our room, we walked into West End every day for fantastic food, and took a short water taxi over to West Bay for snorkeling. Shout out to Juan and Humar for the A+ service, we cannot wait to come back!

Stayed in February 2024

There was a power outage that caused a slight delay. I believe the checkin process could be smoother even with an outage. There needs to be more hooks to hang clothing to dry and some shelves or dresser for clothes for week long stays.

Beachfront room with king bed. Friendly staff. Easy to get to West End.

Stayed in February 2024

Couldn’t really enjoy deck area because of the sand flies. I never get bitten in Roatan, this time I was bitten several times within the first few minutes we there. They do not have feather free, hyper allergenic option in the rooms.

The beachfront suite we had was nice. The breakfast at the coffee shop were great and portions large.

Stayed in June 2025

No live music, no 2 cushions on our lounge bed in front of expensive ocean view- no house keeping sevice till checkout.

Food was good, bedding was great and bathroom great shower!

Stayed in March 2025

The resort should be clearer that the villas/houses are private residences, and not controlled by the resort. That was an issue when the area lost power and the resort generator didn't apply. Also, the resort should be clearer as to the location of the villas compared to the hotel/beach and the fact that the villas are built into a fairly steep hill. This made walking back to the villa a fairly difficult, uphill climb.

I thought the restaurant was very good and the facilities were nice in general. The staff was very friendly and tried to be helpful.

Stayed in December 2024

Room did not have any drawers to place clothing, thus I was required to live out of my luggage. No place to store luggage. Wooden structure around the bed looked nice but was a constant source of toe / ankle stubbing.

Great location, excellent staff. Food quality superb.

Stayed in March 2024

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Stayed in June 2025

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Stayed in March 2025

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Stayed in January 2025

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Stayed in May 2024

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Stayed in February 2024

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Stayed in February 2024

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Stayed in February 2024