Reviews of Puerta Azul 4 stars
Sandy Bay, Across from JAS carwash, Sandy Bay, Honduras
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Reviewed: 29 May 2025 · Stayed in May 2025
Verified reviewReviewed: 16 April 2025 · Stayed in April 2025
Verified reviewThe free breakfast was wonderful! The ladies in the kitchen accommodated all needs, and it was such a great bonus to the stay.
Thank you Amy!! It was our pleasure.
Reviewed: 11 April 2025 · Stayed in April 2025
Verified reviewGreat stuff and service. Very good food !! Rooms were cleaned and comfortable
A bit far from everything- not the best location. No lobby.
Reviewed: 2 April 2025 · Stayed in March 2025
Verified reviewThis was our second stay at Puerta Azul. We've stayed in both the beachfront and garden cabins, and have been pleased with both locations. We love snorkeling off the dock and all the way out to Spooky Channel. Julie's perfect margaritas and Rose's delicious homemade meals (try her curry snapper fillet) keep us coming back.
Nada.
Reviewed: 16 February 2025 · Stayed in February 2025
Verified reviewWonderful setting, charming accommodations and equally charming people.
Reviewed: 16 February 2025 · Stayed in February 2025
Verified reviewThe lovely, relaxed feeling
Reviewed: 10 February 2025 · Stayed in January 2025
Verified reviewThis property was so relaxing, I loved the layout and the atmosphere. It is right in front of the beach nestled in his own little area. You get the best of Roatan without a lot of tourists on the beach. The sunsets here are so beautiful. The owners and the staff were extremely friendly. They made sure we had what we needed, organized transportation and made sure we were well fed. There is an in house restaurant which is ideal if you plan on just lounging and sitting at the beach front your entire stay! They even have snorkeling gear and floaties, you can go into the water and see beautiful fish and sea creatures. I travel quite a bit and I was impressed, I could definitely see myself returning to Puerta Azul to unplug and reset.
Overall everything was great! My friend and I were bitten a lot by sand flies but this is nothing to do with the property, just a word of advice to bring lots of mosquito repellent or something to relieve the itching from the bites. If you plan on go around town it might be worth renting a car if you would like the ease of moving around.
Reviewed: 6 February 2025 · Stayed in February 2025
Verified reviewReviewed: 16 January 2025 · Stayed in January 2025
Verified reviewQuiet beach area, great staff and snorkel opportunities were outstanding
Nothing
Reviewed: 14 January 2025 · Stayed in January 2025
Verified reviewLovely room, great restaurant, friendly staff...and being adopted by one of their cats.
Nothing
Reviewed: 6 January 2025 · Stayed in January 2025
Verified reviewReviewed: 28 December 2024 · Stayed in December 2024
Verified reviewThe owners and staff were excellent - courteous, very friendly, and helpful. The staff happily contacted establishments we were interested in to confirm that they were open and what their hours were. The arranged needed taxis. The property was beautifully landscaped. The cabins were well designed and beautifully furnished. Each cabin had an outdoor shower to rinse the sand off. The beach was groomed each morning. There was a long dock that you could swim off of.
NOTHING
Reviewed: 11 August 2024 · Stayed in August 2024
Verified reviewA beautiful boutique hotel in a quiet location.
We arrived on a Sunday and everything closed early (front desk & restaurant). We had an issue with the WiFi and it took ages before we managed to get hold of the Manager.
Thank you for your feedback, Leeandra! Our kitchen does close at 3 PM on Sundays, but our reception was and is open every day until 4:30 PM. At check-in, we share that we're available after hours through the number provided in the information booklet found in your room. The Wi-Fi password, which had not been typed in your phone, is also located on the first page of that booklet. Hopefully this information helps future guests!
Thank you for your feedback, Leeandra! Our kitchen does close at 3 PM on Sundays, but our reception was and is open every day until 4:30 PM. At check-in, we share that we're available after hours through the number provided in the infor… Show more
Reviewed: 4 August 2024 · Stayed in August 2024
Verified reviewQuiet, relaxing, tropical setting that is very nicely put together & well appointed. Pier was a nice touch, welcoming & very inviting. Food was amazing
Bugs! Swimming area had lots of seaweed. A bit pricy but worth it.
Reviewed: 21 July 2024 · Stayed in July 2024
Verified reviewReviewed: 20 July 2024 · Stayed in July 2024
Verified reviewThe bungalows are clean, spacious, well equiped and stylish. Beautiful beach in a prime location of the island. The staff is friendly and super helpful. My favorite thing was the amazing food! It was exceptional.
Hungry kittens hanging around the property 😢
Thank you for your lovely review, Tere! It was a pleasure having you both here, and we are glad you were able to enjoy the food and property. Speaking of the property - we can reassure you that the neighbor's kitten is indeed being fed daily. :)
Thank you for your lovely review, Tere! It was a pleasure having you both here, and we are glad you were able to enjoy the food and property. Speaking of the property - we can reassure you that the neighbor's kitten is indeed being fed … Show more
Reviewed: 17 July 2024 · Stayed in July 2024
Verified reviewRooms are tastefully appointed. Kitchen staff are delightful. Pier out over water is great for getting past shallow areas of sea grass. Food on site is good, and there are quite a few nearby restaurants with great food.
This is obviously not the fault of the resort, but the reefs all around Roatan, including the reef near the resort, have been devasted by stoney coral tissue loss disease in the past year or two. Roatan has been long been known for having some of the best snorkeling and diving in the Carribean, but unfortunately this is no longer the case. I wish I had known this before choosing to go to Roatan, but the information doesn't seem to have percolated up to tourist information sites as yet, at least not that I saw. I was also a little disappointed by the hotel setting. The grounds are lovely and well maintained, but keep in mind that the grounds are at most 100 ft wide and sandwiched between two high walls, with neighboring buildings close by. The beach is fine, but quite developed. Again, this was probably my fault for not figuring this out before we went. Hopefully this information can help other travelers who likewise value pristine settings find the right destinations for them. Some minor quibbles - coffee was bad, toilet area needs a door, and beach front bungalows would benefit from screens that would allow you to have doors open to the view and breeze without letting in bugs.
Hi Caitlin - thank you for your feedback! We always appreciate the opportunity to improve and provide clarity. Regarding the reef, you're correct that SCTLD impacted the Mesoamerican Reef - including Roatan - in 2019. However, it's important to note that the current challenges our reef faces are part of a global issue. Reefs worldwide - including those in the South Pacific, Red Sea, and Indian Ocean - have experienced 4 mass bleaching events in the past year due to warming waters caused by human-induced climate change. The good news is that reefs have an incredible ability to bounce back! Having witnessed these challenges firsthand, you now have the power to take action and make a difference. We highly recommend checking out NOAA's list of actionable steps to help save the world's reefs. As for our grounds, we take pride in maintaining our lovely and well-kept property. While it is true that our space is cozy and nestled between neighboring buildings, we believe this contributes to the intimate, secluded, and authentic atmosphere our guests cherish. Lastly, we're surprised to hear about your experience with our coffee. Many of our guests rave about it, as it is sourced from an ethical Honduran-owned company that works directly with farmers to improve their quality of life. We appreciate your feedback and will certainly look into this to ensure every cup of coffee meets our high standards. Thank you once again for your comments. We hope to welcome you back in the future and provide you with an even better experience.
Hi Caitlin - thank you for your feedback! We always appreciate the opportunity to improve and provide clarity. Regarding the reef, you're correct that SCTLD impacted the Mesoamerican Reef - including Roatan - in 2019. However, it's… Show more
Reviewed: 7 July 2024 · Stayed in July 2024
Verified reviewStaff was great. Very comfortable. Special dietary needs were no problem.
Reviewed: 24 June 2024 · Stayed in June 2024
Verified reviewNo-see-ums! Needed bug spray for eating on the patio and beach. Helpful to add kitchen dishcloth for drying...not just wasting paper towels. Helpful to add mats at the door entry to wipe feet prior to entering room.
Reviewed: 23 June 2024 · Stayed in June 2024
Verified reviewBreakfasts were great and prompt. Loved the location of the resort. Staff were wonderful and attentive. Sasha and Danielle were quick on every thing we needed.
Renee, it was such a pleasure hosting you and your family on our property! We are so glad you were able to make the most of your time on Roatan, and we hope to see you again some day.
Reviewed: 20 June 2024 · Stayed in June 2024
Verified reviewReviewed: 12 June 2024 · Stayed in June 2024
Verified reviewReviewed: 13 May 2024 · Stayed in May 2024
Verified reviewGood location. Friendly, helpful staff. Delicious food and drink.
Went several days without wi-fi despite asking about it. Eventually, a staff member was able to restart it for us. Snorkeling to reef off dock was not as easy as implied. Had to swim across boat lane, etc.
Thank you so much for choosing to stay with us and for taking the time to share your experience, Lynn. It was an absolute pleasure hosting you and your group! We understand how frustrating it can be to experience connectivity issues, and we sincerely apologize for any inconvenience this may have caused. We're pleased to report that the internet was working on the majority of our property during your stay, and we were able to fully resolve the connectivity along our beachfront after identifying and fixing a wiring issue. We're delighted to hear that you enjoyed the snorkeling directly in front of the hotel! However, we want to emphasize the importance of exercising caution when snorkeling near Spooky Channel, a clearly marked boat channel located approximately 400 meters east of our property. We like to recommend taking out the complimentary kayaks or paddleboards for increased visibility and ease of access to reef.
Thank you so much for choosing to stay with us and for taking the time to share your experience, Lynn. It was an absolute pleasure hosting you and your group! We understand how frustrating it can be to experience connectivity issues, and … Show more
Reviewed: 9 May 2024 · Stayed in March 2024
Verified reviewProximity to reefs and privacy, away from the touristy area. We also loved the staff.
Thank you so much for your lovely review, Aissa! It was a pleasure having you here, and we hope to host you again someday.