Reviews of InterContinental Real San Pedro Sula by IHG 5 stars
Colonia Hernandez y Boulevard del Sur, Centro Comercial Multiplaza, 3818 San Pedro Sula, Honduras
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Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 21 March 2025 · Stayed in March 2025
Verified reviewReviewed: 13 December 2024 · Stayed in November 2024
Verified reviewReviewed: 6 December 2024 · Stayed in December 2024
Verified reviewHotel location and staff
They charged me $20 per day for 8 night for one of my child stating I had to pay for him even he was using our same room beds and stating he had free breakfast even me telling them I didn’t want them to add breakfast for him.I did not agree with that.
Reviewed: 8 November 2024 · Stayed in November 2024
Verified reviewThe food is outstanding. Rooms very clean and the staff was very kind
Reviewed: 13 September 2024 · Stayed in September 2024
Verified reviewThe place and the room
They change the rules of the deal
Reviewed: 4 September 2024 · Stayed in July 2024
Verified reviewReviewed: 22 July 2024 · Stayed in July 2024
Verified reviewReviewed: 13 July 2024 · Stayed in July 2024
Verified reviewClean, comfortable and pleasant
Reviewed: 11 May 2024 · Stayed in May 2024
Verified reviewThe bed is comfortable, location is perfect together with mall. Also security perfect!
The room is quite old and small.
Reviewed: 22 April 2024 · Stayed in March 2024
Verified reviewGood customer service
Dear. Mr. Hector Thank you for taking the time score us about your experience at Intercontinental San Pedro Sula Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Intercontinental, Sincerely, Alex Ayala
Dear. Mr. Hector Thank you for taking the time score us about your experience at Intercontinental San Pedro Sula Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to o… Show more
Reviewed: 23 January 2024 · Stayed in January 2024
Verified reviewReviewed: 21 December 2023 · Stayed in December 2023
Verified reviewReviewed: 15 December 2023 · Stayed in December 2023
Verified reviewReviewed: 1 November 2023 · Stayed in October 2023
Verified reviewlocation
1. Service is not efficient. 2. Someone foxed the toilet and wet the carpet, then he put a dryer machine in the room made a loud noise, give no call, left no notice, just have it siting in the room until 11pm, and surprised us when back to the room. What’s more is, we called the front desk, asked to remove them, but nobody came to fix that, it stays until the next morning!
Dear Mr. Li Thank you for taking the time to tell us about your experience Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Alex Ayala
Dear Mr. Li Thank you for taking the time to tell us about your experience Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experien… Show more
Reviewed: 21 June 2023 · Stayed in May 2023
Verified reviewBreakfast was great with a lot of choices
The pool was under construction. Steam room was not working
Reviewed: 27 April 2023 · Stayed in April 2023
Verified reviewno
very bad reception and they dont listen and give advise to the client, they do double charge to the client.
Dear Guest Thank you for choosing Intercontinental Hotels and for taking the time to provide feedback about your experience at Real Intercontinental San Pedro Sula. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at alex.ayala@r-hr.com Sincerely, Akex Ayala
Dear Guest Thank you for choosing Intercontinental Hotels and for taking the time to provide feedback about your experience at Real Intercontinental San Pedro Sula. I would like to start by apologizing to you for not meeting your expectat… Show more
Reviewed: 5 March 2023 · Stayed in March 2023
Verified reviewReviewed: 3 February 2023 · Stayed in February 2023
Verified reviewstaff very friendly and spoke english. place was extremely clean
vegan listed items in menu had animal products.
Dear Guest Thank you for taking the time to tell us about your experience at Real Intercontinental Sam Pedro Sula Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Real Intercontinental Hotels, and if I can be of assistance to you, please contact me directly at alex.ayala@r-hr.com Sincerely,
Dear Guest Thank you for taking the time to tell us about your experience at Real Intercontinental Sam Pedro Sula Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to … Show more
Reviewed: 24 January 2023 · Stayed in January 2023
Verified reviewReviewed: 20 January 2023 · Stayed in January 2023
Verified review