11231 West End Road, 11231 West End, Honduras
#3 of 23 hotels in West End
Guests' ChoiceBased on 29 hotel reviews
9.0Cleanliness
9.7
Comfort
9.2
Location
9.0
Facilities
9.5
Staff
9.7
Value for money
8.5
Free WiFi
9.5
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Showing 1 – 25
Reviewed: 30 June 2025
Julie
United StatesThere wasn’t anything I didn’t like. I loved everything about it!
The ocean is steps away from your room! The room was clean, nicely decorated with great air conditioning and a super comfortable bed. We loved the food and drinks at the restaurant/bar. The staff were very friendly and helpful in booking tours and recommendations for restaurants.
Stayed in June 2025
Reviewed: 26 May 2025
Matthew
United StatesProperty was very well located and well maintained. The staff went out of their way to take care of all we needed and the accommodations are by far some of the best in the West End of Roatan. Highly recommended and will come back!!!
Stayed in May 2025
Reviewed: 15 April 2025
Lanise
United StatesI loved the design of the hotel. The intricate details of making the hotel look and feel like an open space coexisting with the natural elements of the island. The staff were welcoming and genuine. I would recommend staying here for a relaxing and enjoyable time.
Stayed in March 2025
Reviewed: 4 August 2024
Ivana
United StatesThe rooms were rather small. Very beautiful, neat, clean and full of details. But a bit small.
I liked how close our rooms were to the ocean. Literally just feet away from our bed. I loved the location as well. It’s a private property right in the center of town. I enjoyed our welcome cocktails and every single staff member were absolutely fabulous. Dinner & cocktails were yummy as well.
Stayed in July 2024
Reviewed: 30 May 2024
Cabajeck
United StatesThe restaurant is overpriced at the hotel Not a 5 star restaurant for the money
Location. Close to the beach
Stayed in May 2024
Reviewed: 15 February 2024
Maggie
United StatesIt wasn't too much of an issue for us, but I would've preferred more cushioned seating options. Just didn't feel like there were that many spaces to lounge and spread out (though some rooms did have couch seating outdoors which would've been nice!).
We loved the location of this hotel, it was in convenient walking distance to a number of restaurants and bars. The views from the beach-facing rooms are stunning. Everyone we interacted with at the hotel was professional and helpful.
Stayed in February 2024
Reviewed: 11 February 2024
Lana
United StatesThere isn't anything that I didn't like about the property. However, there are a couple of minor suggestions. 1. Consider installing ceiling fans on the patios. Sometimes the afternoon sun got hot and made it uncomfortable to enjoy the beautiful views in the late afternoons. 2. Have Housekeeping restock the coffee packages.
From the moment we arrived at the hotel, we were welcomed with friendly smiles and exceptional assistance from the entire staff. Kathy, Paola and Jorge were extremely helpful with our numerous requests. They made you feel like family. One morning Kathy had a special treat delivered to my room ~ it was the most amazing Cinammon Bun from Sandy Buns. Talk about feeling welcomed and a valued guest. The property was exceptionally clean and the rooms, from the beds, tv's and air conditioning, was the absolute best. The restrooms were well equipped with the best smelling soap, lotion and shampoo and conditioner. Housekeeping was very consistent. The gentleman that helped with the beach chairs and umbrellas was always around to assist with anything and always did it with a smile. You couldn't ask to be in a better location. Other reviews mentioned the noise from Sundowner's and the street traffic. This wasn't an issue for us at all. Yes, you can hear the laughter and music from Sundowner's and we enjoyed that. It was like being the middle of things but not! By 9:30 or 10 pm, we rarely heard a peep. Definitely look forward to returning as soon as possible.
Stayed in February 2024
Reviewed: 17 October 2023
Shay
United StatesWe had the top floor rooms and the only thing I didn't like is that there is no privacy on the balcony from the other rooms balconies. I don't like how it's all very easy to access by other guests on the top floor rooms.
The location was great, the room was big. The beach was absolutely beautiful. The staff were wonderful. The restaurant was absolutely delicious to eat at. The housekeeping was done everyday and done well.
Stayed in October 2023
Reviewed: 4 October 2023
Ryan
United StatesOnly one thing I could think of, and that is somebody from the staff should be designated to have to pick up bottles, trash and debris that accumulates in the shallow waters just in the back of the hotel where the guests lay out and swim. It wasn't excessive by any means, and could easily be done every morning in no more than 15 minutes time. I had to be careful when stepping because of bottles and cans in the sand.
The hotel is gorgeous, clean, comfortable, and feels like paradise, nestled in the most pristine little cove/bay with a beautiful beach. There is so much to do around the hotel in the West End, you won't even have to go to other parts of the island, everything you need, great food and shops and boat excursions, is within walking distance or a water taxi away. Again, this hotel, their staff and location, makes you really feel like you are in paradise, which you are!
Stayed in October 2023
Reviewed: 13 March 2023
Dianne
United StatesLoved the privacy and view from the deck in room 6. Spent lots of time there playing games with friends and viewing the incredible bay and activities going on. Perfect location to enjoy West End and all it has to offer. Competent dive shop right next door. Quiet, clean, comfortable rooms with responsive staff. Daily room cleaning. 2 lobsters, urchins, butterfly fish living under the pier between the posts at the left rear corner. Great snorkeling steps away along the coast by Ginger's. Easy pick ups for most excursions right in front of or behind the hotel. A short walk in the morning to Bad Ass Java for great coffee that will satisfy your craving. Water taxi to West Bay for $5 per person. So convenient. Love this place!
Stayed in March 2023
Reviewed: 6 March 2023
Jstovall
United StatesThe hotel only provided 1 jug of water and 1 days supply of coffee for our entire stay. That seemed a little cheap for a luxury boutique hotel.
Spacious room with lovely balcony and bay views. Modern bathrooms. Proximity to West End restaurants, nightlife and markets.
Stayed in February 2023
Reviewed: 12 September 2022
Thesophistiqate
United StatesThis is not a specific issue with this hotel but hotels in general, bigger robes to accommodate taller/larger sized guests would be nice to have. Additionally, making beach umbrellas available to guests would be great.
The hotel staff was extremely friendly and responsive. It felt as if there was nothing they would not try to accommodate for their guests. The hotel's decor is absolutely lovely with a beautiful open air lobby. Every room has a sea view. The food in the restaurant was usually good, especially breakfast. They use high quality bath products and linens which further contributed to an enjoyable stay. The hotel is in close proximity to restaurants and bars if you want to venture off property.
Stayed in September 2022
Reviewed: 3 September 2022
Maggieb41219
United StatesI don’t have anything negative to say. it was perfect
everything! staff and facilities were perfect
Stayed in September 2022
Reviewed: 26 March 2025
Stephen
CanadaThe restaurant was quite expensive for example 14$ usd for a martini. The pillows in our room were chunky and very uncomfortable.The bedding didn't feel dry and crisp when changed by housekeeping and didn't have the fresh smell of clean laundered sheets or pillow cases. When you put your room sign to (please clean room ) The housekeeping staff would sometimes stand outside your room and look at you early in the morning if your door drapes were open as if to say "ok we want to do your room cleaning now" , which made a person feel rushed to step out of the room . The ocean front bay looks great on line to swim in but it smells funny sometimes and we just didn't want to swim in it which was a disappointment. We ended up going back to West Bay beach by water taxi.Staff are nice and the boutique is cute. The area is somewhat dirty though and you get hounded from people wanting to give you massages or braids and at every turn when walking past the docks people want to take you somewhere and everyday ask you "what's the plan today?" It's just constant constant constant.I couldn't find alot of fruit or vegetables there is alot of fried foods and any vegetables are covered in oil.The roads are very narrow and on cruise ship days when people swam these places ( which you need to be informed about) it makes the area very unenjoyable. West Bay was the worst for this .Amazing beach up from this area as I mentioned ( West Bay) but you get constantly bombarded . ~TIP - stay father up by camp bay if you can find any decent lodgings . The snorkeling up from this West End area is some of the best ,clear water and an authentic steam ship wreck to go discover.
Stayed in February 2025
Reviewed: 7 November 2023
Colin
United StatesVery small closet and bathroom. Building alterations.
Breakfast was excellent and for us location was perfect. Staff wonderful ….very warm and friendly and very obliging,
Stayed in November 2023
Reviewed: 31 January 2023
Jennie
United StatesThe front desk hours were very limited with no way to contact the staff after they left for the day around 4pm. After the first complimentary bottle of water and 2 instant coffee packs in the room, you had to pay for more even if you were staying a week. The restaurant was very expensive and overpriced for the small portions and the drinks were weak.
super cute, great location right on the beach
Stayed in January 2023
Reviewed: 15 May 2023
Anonymous
United Stateswould have preferred a different room than one on the bottom floor for more privacy. you can see into the bottom floor rooms from the water if the lighting is right. but it was super convenient going to and from the room to the beach so it’s not a huge complaint.
awesome place, super friendly staff. great food. walking distance to a million different shops and bars. room was clean. tv had streaming services. perfect
Stayed in May 2023
Reviewed: 1 September 2024
Sarah
United StatesThere are no comments available for this review
Stayed in August 2024
Reviewed: 18 July 2024
Rose
United StatesThere are no comments available for this review
Stayed in July 2024
Reviewed: 26 March 2024
Lottman
United StatesThere are no comments available for this review
Stayed in March 2024
Reviewed: 9 March 2024
Deborah
United StatesThere are no comments available for this review
Stayed in February 2024
Reviewed: 25 February 2024
Frances
United StatesThere are no comments available for this review
Stayed in February 2024
Reviewed: 12 October 2023
Gerard
United StatesThere are no comments available for this review
Stayed in October 2023
Reviewed: 3 September 2023
Robert
United StatesThere are no comments available for this review
Stayed in August 2023
Showing 1 – 25
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