9.0

Reviews of The Beach House Boutique Hotel 4 stars

11231 West End Road, 11231 West End, Honduras

  • Julie

    Reviewed: 30 June 2025 · Stayed in June 2025

    Verified review

    The ocean is steps away from your room! The room was clean, nicely decorated with great air conditioning and a super comfortable bed. We loved the food and drinks at the restaurant/bar. The staff were very friendly and helpful in booking tours and recommendations for restaurants.

    There wasn’t anything I didn’t like. I loved everything about it!

  • Matthew

    Reviewed: 26 May 2025 · Stayed in May 2025

    Verified review

    Property was very well located and well maintained. The staff went out of their way to take care of all we needed and the accommodations are by far some of the best in the West End of Roatan. Highly recommended and will come back!!!

    Property response:

    Hi Matthew, Thank you very much for sharing your thoughts on The Beach House. We are delighted to hear that your visit was everything you expected and more. We hope to see you back again soon! Best, The Beach House Team

    The Beach House Boutique Hotel
    8 June 2025
  • Lanise

    Reviewed: 15 April 2025 · Stayed in March 2025

    Verified review

    I loved the design of the hotel. The intricate details of making the hotel look and feel like an open space coexisting with the natural elements of the island. The staff were welcoming and genuine. I would recommend staying here for a relaxing and enjoyable time.

    Property response:

    Hi Lanise, Thank you so much for sharing your experience at The Beach House. We hope you can join us soon again for more relaxed and enjoyable times! Best, Raquel

    The Beach House Boutique Hotel
    18 April 2025
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  • Stephen

    Reviewed: 26 March 2025 · Stayed in February 2025

    Verified review

    The restaurant was quite expensive for example 14$ usd for a martini. The pillows in our room were chunky and very uncomfortable.The bedding didn't feel dry and crisp when changed by housekeeping and didn't have the fresh smell of clean laundered sheets or pillow cases. When you put your room sign to (please clean room ) The housekeeping staff would sometimes stand outside your room and look at you early in the morning if your door drapes were open as if to say "ok we want to do your room cleaning now" , which made a person feel rushed to step out of the room . The ocean front bay looks great on line to swim in but it smells funny sometimes and we just didn't want to swim in it which was a disappointment. We ended up going back to West Bay beach by water taxi.Staff are nice and the boutique is cute. The area is somewhat dirty though and you get hounded from people wanting to give you massages or braids and at every turn when walking past the docks people want to take you somewhere and everyday ask you "what's the plan today?" It's just constant constant constant.I couldn't find alot of fruit or vegetables there is alot of fried foods and any vegetables are covered in oil.The roads are very narrow and on cruise ship days when people swam these places ( which you need to be informed about) it makes the area very unenjoyable. West Bay was the worst for this .Amazing beach up from this area as I mentioned ( West Bay) but you get constantly bombarded . ~TIP - stay father up by camp bay if you can find any decent lodgings . The snorkeling up from this West End area is some of the best ,clear water and an authentic steam ship wreck to go discover.

    Property response:

    Hi Stephen, Thank you for taking the time to share your experience at The Beach House. We regret to hear your stay was not up to expectations. We will be sure to look at the issues you have pointed out and find ways to make it better, which is always our goal and why we appreciate feedback. Best,

    Hi Stephen, Thank you for taking the time to share your experience at The Beach House. We regret to hear your stay was not up to expectations. We will be sure to look at the issues you have pointed out and find ways to make it better, whi… Show more

    The Beach House Boutique Hotel
    9 April 2025
  • Sarah

    Reviewed: 1 September 2024 · Stayed in August 2024

    Verified review
  • Ivana

    Reviewed: 4 August 2024 · Stayed in July 2024

    Verified review

    I liked how close our rooms were to the ocean. Literally just feet away from our bed. I loved the location as well. It’s a private property right in the center of town. I enjoyed our welcome cocktails and every single staff member were absolutely fabulous. Dinner & cocktails were yummy as well.

    The rooms were rather small. Very beautiful, neat, clean and full of details. But a bit small.

    Property response:

    Hi Ivana, Thank you so much for your review! It was a pleasure having you and your mom stay with us. We're so happy to hear that you had a great stay, and we hope to host you again in the near future. Once again, thank you so much for choosing us! Best, The Beach House Team

    Hi Ivana, Thank you so much for your review! It was a pleasure having you and your mom stay with us. We're so happy to hear that you had a great stay, and we hope to host you again in the near future. Once again, thank you so much for… Show more

    The Beach House Boutique Hotel
    9 August 2024
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  • Rose

    Reviewed: 18 July 2024 · Stayed in July 2024

    Verified review
  • Cabajeck

    Reviewed: 30 May 2024 · Stayed in May 2024

    Verified review

    Location. Close to the beach

    The restaurant is overpriced at the hotel Not a 5 star restaurant for the money

    Property response:

    Juan, thank you for taking the time to share your feedback with us. We’re glad you enjoyed our convenient location close to the beach. However, we’re sorry to hear that your experience at our restaurant didn’t meet your expectations. We strive to provide high-quality dining, and we appreciate your input as it helps us improve. We value your perspective and hope to have the opportunity to welcome you back in the future, where we can work to exceed your expectations. Best, The Beach House Team

    Juan, thank you for taking the time to share your feedback with us. We’re glad you enjoyed our convenient location close to the beach. However, we’re sorry to hear that your experience at our restaurant didn’t meet your expectations. We st… Show more

    The Beach House Boutique Hotel
    9 August 2024
  • Lottman

    Reviewed: 26 March 2024 · Stayed in March 2024

    Verified review
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  • Deborah

    Reviewed: 9 March 2024 · Stayed in February 2024

    Verified review
  • Frances

    Reviewed: 25 February 2024 · Stayed in February 2024

    Verified review
  • Maggie

    Reviewed: 15 February 2024 · Stayed in February 2024

    Verified review

    We loved the location of this hotel, it was in convenient walking distance to a number of restaurants and bars. The views from the beach-facing rooms are stunning. Everyone we interacted with at the hotel was professional and helpful.

    It wasn't too much of an issue for us, but I would've preferred more cushioned seating options. Just didn't feel like there were that many spaces to lounge and spread out (though some rooms did have couch seating outdoors which would've been nice!).

    Property response:

    Hi Maggie, Thank you for your wonderful feedback! We're happy to hear that you enjoyed our accommodations. Your kind words about our team mean a lot to us. We appreciate your suggestion regarding seating options and will certainly take it into consideration for future improvements. We hope to welcome you back soon for another enjoyable stay! Best, The Beach House Team

    Hi Maggie, Thank you for your wonderful feedback! We're happy to hear that you enjoyed our accommodations. Your kind words about our team mean a lot to us. We appreciate your suggestion regarding seating options and will certainly ta… Show more

    The Beach House Boutique Hotel
    21 February 2024
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  • Lana

    Reviewed: 11 February 2024 · Stayed in February 2024

    Verified review

    From the moment we arrived at the hotel, we were welcomed with friendly smiles and exceptional assistance from the entire staff. Kathy, Paola and Jorge were extremely helpful with our numerous requests. They made you feel like family. One morning Kathy had a special treat delivered to my room ~ it was the most amazing Cinammon Bun from Sandy Buns. Talk about feeling welcomed and a valued guest. The property was exceptionally clean and the rooms, from the beds, tv's and air conditioning, was the absolute best. The restrooms were well equipped with the best smelling soap, lotion and shampoo and conditioner. Housekeeping was very consistent. The gentleman that helped with the beach chairs and umbrellas was always around to assist with anything and always did it with a smile. You couldn't ask to be in a better location. Other reviews mentioned the noise from Sundowner's and the street traffic. This wasn't an issue for us at all. Yes, you can hear the laughter and music from Sundowner's and we enjoyed that. It was like being the middle of things but not! By 9:30 or 10 pm, we rarely heard a peep. Definitely look forward to returning as soon as possible.

    There isn't anything that I didn't like about the property. However, there are a couple of minor suggestions. 1. Consider installing ceiling fans on the patios. Sometimes the afternoon sun got hot and made it uncomfortable to enjoy the beautiful views in the late afternoons. 2. Have Housekeeping restock the coffee packages.

    Property response:

    Hi Lana, Thank you for your wonderful review! We're absolutely happy to hear that you had such a fantastic stay with us and felt warmly welcomed by our staff. Your feedback and suggestions are invaluable to us, and we'll certainly take them into consideration for future improvements. We can't wait to have you back for another unforgettable experience! Best, The Beach House Team

    Hi Lana, Thank you for your wonderful review! We're absolutely happy to hear that you had such a fantastic stay with us and felt warmly welcomed by our staff. Your feedback and suggestions are invaluable to us, and we'll certainly… Show more

    The Beach House Boutique Hotel
    21 February 2024
  • Colin

    Reviewed: 7 November 2023 · Stayed in November 2023

    Verified review

    Breakfast was excellent and for us location was perfect. Staff wonderful ….very warm and friendly and very obliging,

    Very small closet and bathroom. Building alterations.

    Property response:

    Hi Colin, thank you for taking the time to submit a review, we really appreciate it. We are glad you enjoyed your stay. We apologize for the inconveniences caused as we updated our first floor rooms. Our goal is always to improve to continue providing the best stays posible for our guests. We hope to see you back in Roatan some time! Warm regads.

    Hi Colin, thank you for taking the time to submit a review, we really appreciate it. We are glad you enjoyed your stay. We apologize for the inconveniences caused as we updated our first floor rooms. Our goal is always to improve to continu… Show more

    The Beach House Boutique Hotel
    1 December 2023
  • Shay

    Reviewed: 17 October 2023 · Stayed in October 2023

    Verified review

    The location was great, the room was big. The beach was absolutely beautiful. The staff were wonderful. The restaurant was absolutely delicious to eat at. The housekeeping was done everyday and done well.

    We had the top floor rooms and the only thing I didn't like is that there is no privacy on the balcony from the other rooms balconies. I don't like how it's all very easy to access by other guests on the top floor rooms.

    Property response:

    Shaireen, Thanks for your review, we truly appreciate it. We're glad to hear you enjoyed the location, the property, and the attentive staff. Your feedback about the lack of privacy on the balcony is noted, and we'll work on improving for future guests. We look forward to hosting you again, and if you have any specific suggestions for your next visit, please don't hesitate to share them with us The Beach House Team.

    Shaireen, Thanks for your review, we truly appreciate it. We're glad to hear you enjoyed the location, the property, and the attentive staff. Your feedback about the lack of privacy on the balcony is noted, and we'll work on improv… Show more

    The Beach House Boutique Hotel
    26 October 2023
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  • Gerard

    Reviewed: 12 October 2023 · Stayed in October 2023

    Verified review
  • Ryan

    Reviewed: 4 October 2023 · Stayed in October 2023

    Verified review

    The hotel is gorgeous, clean, comfortable, and feels like paradise, nestled in the most pristine little cove/bay with a beautiful beach. There is so much to do around the hotel in the West End, you won't even have to go to other parts of the island, everything you need, great food and shops and boat excursions, is within walking distance or a water taxi away. Again, this hotel, their staff and location, makes you really feel like you are in paradise, which you are!

    Only one thing I could think of, and that is somebody from the staff should be designated to have to pick up bottles, trash and debris that accumulates in the shallow waters just in the back of the hotel where the guests lay out and swim. It wasn't excessive by any means, and could easily be done every morning in no more than 15 minutes time. I had to be careful when stepping because of bottles and cans in the sand.

    Property response:

    Ryan, We're thrilled to hear that you had a great experience at our hotel and enjoyed your stay. We sincerely appreciate your feedback about maintaining the beach's cleanliness. We will take your suggestion to heart and ensure better upkeep in that area. Thank you for choosing us, and we look forward to welcoming you back in the future.

    Ryan, We're thrilled to hear that you had a great experience at our hotel and enjoyed your stay. We sincerely appreciate your feedback about maintaining the beach's cleanliness. We will take your suggestion to heart and ensure bett… Show more

    The Beach House Boutique Hotel
    15 October 2023
  • Robert

    Reviewed: 3 September 2023 · Stayed in August 2023

    Verified review
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  • Anonymous

    Reviewed: 15 May 2023 · Stayed in May 2023

    Verified review

    awesome place, super friendly staff. great food. walking distance to a million different shops and bars. room was clean. tv had streaming services. perfect

    would have preferred a different room than one on the bottom floor for more privacy. you can see into the bottom floor rooms from the water if the lighting is right. but it was super convenient going to and from the room to the beach so it’s not a huge complaint.

    Property response:

    Thanks for your review, we truly appreciate it. We look forward to having you with us in the near future!

    The Beach House Boutique Hotel
    15 October 2023
  • Katherine

    Reviewed: 7 May 2023 · Stayed in May 2023

    Verified review
    Property response:

    Hi Katherine, Thank you so much for your review. It was a pleasure having you both with us and we hope to have you back sometime in the near future. Best, The Beach House Team

    The Beach House Boutique Hotel
    9 May 2023
  • Dianne

    Reviewed: 13 March 2023 · Stayed in March 2023

    Verified review

    Loved the privacy and view from the deck in room 6. Spent lots of time there playing games with friends and viewing the incredible bay and activities going on. Perfect location to enjoy West End and all it has to offer. Competent dive shop right next door. Quiet, clean, comfortable rooms with responsive staff. Daily room cleaning. 2 lobsters, urchins, butterfly fish living under the pier between the posts at the left rear corner. Great snorkeling steps away along the coast by Ginger's. Easy pick ups for most excursions right in front of or behind the hotel. A short walk in the morning to Bad Ass Java for great coffee that will satisfy your craving. Water taxi to West Bay for $5 per person. So convenient. Love this place!

    Property response:

    Dianne, Thank you for such a wonderful review, we enjoyed having you and your friends here with us. We hope to see you back in the near future! Warmly, The Beach House Team.

    The Beach House Boutique Hotel
    23 March 2023
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  • Jstovall

    Reviewed: 6 March 2023 · Stayed in February 2023

    Verified review

    Spacious room with lovely balcony and bay views. Modern bathrooms. Proximity to West End restaurants, nightlife and markets.

    The hotel only provided 1 jug of water and 1 days supply of coffee for our entire stay. That seemed a little cheap for a luxury boutique hotel.

    Property response:

    Hi Jesse, Thank you for your review. Best, The Beach House Team

    The Beach House Boutique Hotel
    11 September 2024
  • Janninerina

    Reviewed: 5 March 2023 · Stayed in March 2023

    Verified review
  • Jennie

    Reviewed: 31 January 2023 · Stayed in January 2023

    Verified review

    super cute, great location right on the beach

    The front desk hours were very limited with no way to contact the staff after they left for the day around 4pm. After the first complimentary bottle of water and 2 instant coffee packs in the room, you had to pay for more even if you were staying a week. The restaurant was very expensive and overpriced for the small portions and the drinks were weak.

    Property response:

    Hi Jennie, Thank you so much for your feedback, we really appreciate all comments and reviews. We take all reviews seriously since we are a small boutique hotel and would like to address some of the issues you mentioned. The front desk is opened every day on weekdays from 7:30am-8:00pm and on weekends from 9:00am-5:00pm. At the moment of check-in we also provide card with all of our contact details where you can reach us 24/7, via WhatsApp with our local phone number and via Call on both, local and american phone number. We set a high standard for ourselves customer service wise, and we’re so sorry to hear this was not met in your interaction with our staff. Best, Paola Bueso.

    Hi Jennie, Thank you so much for your feedback, we really appreciate all comments and reviews. We take all reviews seriously since we are a small boutique hotel and would like to address some of the issues you mentioned. The front desk is … Show more

    The Beach House Boutique Hotel
    1 February 2023
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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