Reviews of Berkeley Hotel 4 stars
Andrije Hebranga 116A, 20000 Dubrovnik, Croatia

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Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewReviewed: 3 September 2025 · Stayed in August 2025
Verified reviewAmazing staff at front desk and at breakfast - so friendly and helpful!
A bit far away from the main sites and old town - about a 10 minute uber ride. Very close to the ferry port so convenient to get to different islands.
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewA wonderful hotel right by the Port where we had just finished our cruise. The staff are very lovely, Elma at reception was delightful, she upgraded our room and gave us great tips for restaurants. We could store our luggage and sit by the pool until our room was ready. Breakfast was delicious. The room is modern and large and it suited our needs perfectly. Thank you to the staff.
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewStaff, clean, breakfast, comfortable bed / pillow
All good
Dear Tania Thank you for taking the time to write this review. We are glad that you have enjoyed your stay with us and hope to see you again in our hotel. Kindest regards Marija
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewThe staff were really friendly and very happy to help me with any queries. The location was perfect if using the ferries for other travel and close to a supermarket / cafes / bars and restaurants. The room was very modern and clean.
Not so much I didn't like - as I feel this was my own oversight. The hotel is a small boutique - which is modern. For some reason I thought it was going to be much larger - again this is more a me thing, than the hotel.
Dear Lynnie Thank you for your review,. We are glad you have noticed our amazing staff and overall had an amazing stay in our hotel. Yes we are a hotel with 25 rooms small boutique style hotel, we are sorry you had different expectations. Hope to see you again. Kindest regards Marija
Dear Lynnie Thank you for your review,. We are glad you have noticed our amazing staff and overall had an amazing stay in our hotel. Yes we are a hotel with 25 rooms small boutique style hotel, we are sorry you had different expectations. … Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewGreat room, comfortable and effective aircon. There’s also a little courtyard you can access from the bedroom. The pool is lovely too. A good breakfast. Handy location for the port but it’s a bit far to walk to the old town.
Nothing. Everything was good.
Dear Victoria Thank you for your wonderful review. We are glad that you have found our location handy for day trips and closeness to the old town. Old town is only 2,5fm from our hotel which tends to be hard to walk during the heat, but buses are always available from the bus stop located only 2min walk from the hotel. Hope to see you again. Kind regards Marija
Dear Victoria Thank you for your wonderful review. We are glad that you have found our location handy for day trips and closeness to the old town. Old town is only 2,5fm from our hotel which tends to be hard to walk during the heat, but bu… Show more
Reviewed: 22 August 2025 · Stayed in July 2025
Verified reviewLocation is great for getting to the Croatian Ferry systems. Quiet location not far from the Old Town, convenient via taxi or car. There is a bus but we did not use it. The breakfast service was great, excellent staff and service.
It was a very hot evening and the pool was only open until 8 or 9 pm so it was not available to cool off after a hot night in Old Town.
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewEverything,
Location, friendly staff, comfort…….etc
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in June 2025
Verified reviewThe staff were phenomenal. Location was great. Breakfast was very good.
Nothing
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewExcellent location - close to the ferry & bus terminal, numerous restaurants, shops and more. Staff were friendly and helpful. Breakfast was lovely. The pool was an added bonus!
Nothing
Dear Nicole Thank you for your amazing review. We are glad that you have noticed our amazing staff and have enjoyed our breakfast and our cozy pool. Hope to see you again in our hotel. Kind regards Marija
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewOur stay at the hotel was wonderful! The staff, in particular, was exceptional – they helped us with everything we needed. We had to leave at 5 a.m., and since we would miss breakfast, they kindly prepared coffee, sandwiches, yogurts, and more for us to take on the road (thank you very much!). Everyone was extremely polite and made us feel very comfortable. The location was good, especially if you enjoy walking a bit. It was a little pricey for our standards, but it was worth it.
One small thing is that it would have been nice if the minibar in the room had been stocked. 🙂 It would also be nice if guests could order food to their room, without having to go outside the hotel.
Dear Dimi Thank you for your wonderful review. We are glad that you have ejnoyed your stay with us and thank you for your constructive suggestions. Hope to see you again. Kind regards Marija
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewClean and very friendly
Every thing was perfect
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewRoom was quiet, dark, comfortable and well equipped. Large shower and good space. Good breakfast. Very friendly and efficient staff.
Swimming pool was very cold after some stormy weather and no shade to sit under by the pool.
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewClean and lovely staff
Dear Daisy Thank you for your amazing review. We are glad that you have noticed our lovely staff and cleanliness of the hotel. We do hope to see you again in our hotel. Kindest regards Marija
Reviewed: 6 August 2025 · Stayed in July 2025
Verified reviewConvenient to ferry system and short taxi to Dubrovnik Old Town. Clean comfortable rooms. Breakfast offering was excellent with great selection and staff
Pool closed at 9 pm on a very hot evening
Dear Edward Thank you for your review. We are glad that you have noticed our freshly prepared brakfast and our amazing staff. We are sorry you were not able to enjoy our refreshing pool a bit longer but since we do have rooms overlooking the pool we need to mind that guests would love to have some peace and quiet while resting in their rooms and therfore we are unable to keep the pool open longer than 9pm. Kind regards Marija
Dear Edward Thank you for your review. We are glad that you have noticed our freshly prepared brakfast and our amazing staff. We are sorry you were not able to enjoy our refreshing pool a bit longer but since we do have rooms overlooking t… Show more
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewThe staff were very friendly and went out of their way to help.
Dear Vanessa Thank you for your wonderful review. We are glad that you have met our staff and have seen how frendly and courtious all are. Hope to see you again. Kindest regards Marija
Reviewed: 5 August 2025 · Stayed in July 2025
Verified reviewHotel was walking distance from the ferry pier. Hospitality responded promptly to all of our needs.
Pool needs to be updated. Our hot water wasn’t working for a second and it took some time before they got that fixed.
Dear Carol Thank you for your review. We are glad that you have found our location convenient and our staff exstereamly helpfull. We are allways glad to receive constructive advice how to improve our guests stay in out hotel and we have already started to update our pool area. Hope to see you again in our hotel. Kind regards Marija
Dear Carol Thank you for your review. We are glad that you have found our location convenient and our staff exstereamly helpfull. We are allways glad to receive constructive advice how to improve our guests stay in out hotel and we have al… Show more
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewLovely breakfast, staff were so helpful and kind, beautiful big bathroom and room.
Pool wasn’t heated needs. Solar blanket, it was a very hot day and water was freezing
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewCheck in and breakfast staff were extremely friendly and helpful especially Jan.
The bathroom towels . They need upgrade
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewGreat staff, nice room, lovely pool area. Breakfast was nice, breakfast staff very kind. They have a luggage room, and we were allowed to relax by the pool after check out to wait for the ferry. Many restaurants and shops nearby, ferry and bus terminal a few minutes away.
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewThe hotel is located very close to the main bus station (there is a shuttle from the airport to the station that runs about 45 minutes after every flight), and also near to the bus stop to the old town (Pile). There are good restaurants nearby if you don't fancy a bus trip into town. The hotel itself is very clean, has good facilities, and the staff are amazing. So friendly, super helpful, and just generally a pleasure to meet. The pool area is nicely situated to get both sun and shade, and although it's not a huge area, it's rarely full of people. The water is perfect in the summer, and there is an honesty refreshment area poolside. Breakfast is super tasty, with a good range of foods for any palate, including vegetarian options.
My only issue (and it really wasn't a huge thing) was that there is a tourism tax price on drinks that isn't clear upon ordering/using the honesty tab. Something to be aware of.
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewSuper friendly staff - every one of them, a great location near Gruz harbour - perfect if you intend travelling to Korcula, Mljet or Split etc., from Dubrovnik and clean and comfortable throughout.
Bar closed early and requires more snacks poolside.