Reviews of Bluesun hotel Neptun - All inclusive 3 stars
Slatina 3, 21325 Tučepi, Croatia
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Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewView
Dear Monawar, Thank you for your review and the time you took to write your comment. We agree, the view is amazing! It was pleasure to host you. Hope to see you again next summer season! Best regards! Ivica Jušić, Hotel Manager
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewExcellent location, spotless rooms, nice staff etc. and you can get whaterver you need for a perfect holiday in one place.
Not a big deal, but the pillows and the matress could be a bit firmer.
Dear Zsolt, Thank you so much for your wonderful review! Wa are happy that you spend excellent vacation in our Hotel Neptun. It’s especially rewarding to know that our staff contributed to your relaxing vacation and perfect holidays. We’ll be looking forward to welcoming you back for another memorable stay! With best wishes from Hotel Neptun! Ivica Jušić, Hotel Manager
Dear Zsolt, Thank you so much for your wonderful review! Wa are happy that you spend excellent vacation in our Hotel Neptun. It’s especially rewarding to know that our staff contributed to your relaxing vacation and perfect holidays. We’ll … Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewLocation. Friendliness of staff. Proximity to the sea.
Nothing.
Dear Richard, Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed your stay with us . It’s especially rewarding to know that our peaceful location and the hospitality of our staff contributed to your relaxing vacation.We’ll be looking forward to welcoming you back for another memorable stay! Warm regards, Ivica Jušić, Hotel Neptun director
Dear Richard, Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed your stay with us . It’s especially rewarding to know that our peaceful location and the hospitality of our staff contributed to your relaxin… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewWe stayed in the depadance Levantinka. The appartment was spacious, spotless, cleaned every day (new towels, bed, toilet paper, everything perfect). I think that for a family of four, it is a better option than a hotel. The manager of the hotel is always checking if everthing is in order, and that is the reason that the hotel works as a swiss clock. You do not need anything more - you have all inc food, drinks, and even a snack in the afternoon (between lunch and dinner). Animation during the day and night. Sea and beach steps away. Everything in this world could be better, and this hotel could be too, but this is the service you expect for this type of accomodation. I think that you will hardly find anything similar in Croatia in this price range.
The wifi is not working at the pool. You should increase the capacity. The guy who sells corns parks his cart in the front of hotel entrance each morning/afternoon and behaves as if the hotel is his. Most of the guests are drunk due to free drinks :-) and some of them are not polite. The parking should be free or included in price.
Dear guest, Thank you for your review and for taking the time to share your impressions with us. We are glad that you have positive impressions and impressions after your stay at our Neptun Hotel. We thank you for your observation. The manager's attention has been drawn to this important details. Best regards, Ivica Jušić, Hotel Manager
Dear guest, Thank you for your review and for taking the time to share your impressions with us. We are glad that you have positive impressions and impressions after your stay at our Neptun Hotel. We thank you for your observation. The mana… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in July 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewPlates in restaurant were not clean, food was not good. Clearly recycled day to day. The pizza and har boiled eggs were the only good options.
The room wasn’t clean and had a smell to it. Bathroom light didn’t work, hallway light also didn’t work. We weren’t told until day 3 that we could borrow beach towels daily.
Dear guest, Thank you for your review and for taking the time to share your impressions with us. We will definitely revise the dynamics of rooms cleaning in order to maximally meet the expectations of our guests. The manager attention has been drawn to this maintenance important detail, which we will take extra care of in the future. We resolve all technical defects, including light bulbs that do not work, as soon as possible if the guest reports it to our reception department, which was not done. We offer 4 different meals a day and we have a different menu every day all in order to satisfy all our guests. Beach towels are right on the walkway to the beach. We are sorry that you did not notice this. We thank you for your observations anyway. Hope to host you again with better experience. Best regards, Ivica Jušić, Hotel Manager
Dear guest, Thank you for your review and for taking the time to share your impressions with us. We will definitely revise the dynamics of rooms cleaning in order to maximally meet the expectations of our guests. The manager attention has … Show more
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewVery nice hotel, staff and commodity.
Dear Velimir, Thank you for your stay, review and for taking the time to share your impressions with us. We hope to host you again! Best regards, Ivica Jušić, hotel manager
Reviewed: 21 July 2025 · Stayed in June 2025
Verified reviewLocation, staff
I didn’t like the price. 260 euro for night too expensive. They said it was all inclusive, but only some drinks, free coffee wasn’t espresso, only from the machine, water not in the bottle. Food was spicy and very hot. Real value for this hotel should be 120 euro, and that is it.
Dear Vlado, Thank you for your review and for taking the time to share your impressions with us. We always do our utmost to please all our guests, and we take our guests' suggestions very seriously. We will also carefully consider your observation, all with the aim of making your impressions even more positive when you return to us. We hope to host you again! Best regards, Ivica Jušić, Hotel Manager
Dear Vlado, Thank you for your review and for taking the time to share your impressions with us. We always do our utmost to please all our guests, and we take our guests' suggestions very seriously. We will also carefully consider your … Show more
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 14 July 2025 · Stayed in July 2025
Verified review-
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Dear Nejra, Thank you so much for your wonderful review! We’re thrilled to see that you enjoyed your stay with us. We’ll be looking forward to welcoming you back for another memorable stay! Thank You one more time and wish You a nice day! Hope to host You again, Ivica Jušić, Hotel Manager
Dear Nejra, Thank you so much for your wonderful review! We’re thrilled to see that you enjoyed your stay with us. We’ll be looking forward to welcoming you back for another memorable stay! Thank You one more time and wish You a nice day! H… Show more
Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewFood was great ,place is clean and employees were so friendly.Location is great.
,When we check in we have to leave the car at street no parking for the car in front of the lobby so we have to park car so far away and parking is on the hill and we have to carry our luggage more than 1/2 mile to the room same when we check out (hotel charges 9 euros for parking each day)
Dear Senad, Thank you for your review and we are very glad that you were satisfied with your stay at Hotel Neptun. When arriving at the hotel, we allow our guests to park their car at the reception and unload their luggage. Our employees at the parking lot are always available to help with luggage and to show the guest where his parking space is. There were more than enough parking spaces (at three different locations), and the farthest parking lot is 400 meters from the main entrance to the hotel. We are very sorry that your expectations in terms of parking were different. We hope that you will give us another opportunity to host you. With best wishes from Hotel Neptun! Ivica Jušić, Hotel Manager
Dear Senad, Thank you for your review and we are very glad that you were satisfied with your stay at Hotel Neptun. When arriving at the hotel, we allow our guests to park their car at the reception and unload their luggage. Our employees at… Show more
Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewReviewed: 5 July 2025 · Stayed in July 2025
Verified review