Hodnocení – Hotel Delfin Plava Laguna 2 hvězdiček

Dear Zdeněk, Thank you for your feedback and for rating your stay positively. We are glad to hear that you liked the surroundings of Hotel Delfin Plava Laguna. At the same time, we are sorry that the self-service dining arrangement did not meet your expectations and that you experienced long queues and delays in food replenishment. Your comments are very valuable and will be shared with our team so we can work on improving the dining experience for our guests. We hope to welcome you back again, either at Hotel Delfin or at one of our other Plava Laguna hotels in Poreč and Umag. Kind regards, Jasmin Zlatić Hotel Manager Hotel Delfin Plava Laguna

Dear Zdeněk, Thank you for your feedback and for rating your stay positively. We are glad to hear that you liked the surroundings of Hotel Delfin Plava Laguna. At the same time, we are sorry that the self-service dining arrangement did no… Zobrazit více

Dear Lukáš, Thank you very much for your excellent rating and for returning to Hotel Delfin Plava Laguna several times. We are delighted to hear that you enjoyed the hearty breakfasts, the addition of pancakes, and the evening music by the pool. It is also wonderful to know that you appreciated the renovated dining area and the improved space. At the same time, we regret that the dinner options felt somewhat repetitive this year and that waiting times were longer than in the past. Your comments regarding seasoning, food variety, and room allocation are very valuable to us and will be shared with our team for review. We truly appreciate your loyalty and look forward to welcoming you again, hoping to provide you with an even more enjoyable holiday experience in Poreč. Kind regards, Jasmin Zlatić Hotel Manager Hotel Delfin Plava Laguna

Dear Lukáš, Thank you very much for your excellent rating and for returning to Hotel Delfin Plava Laguna several times. We are delighted to hear that you enjoyed the hearty breakfasts, the addition of pancakes, and the evening music by the… Zobrazit více

Dear Eva, Thank you for your kind review and positive rating. We are glad to hear that you enjoyed the renovated dining area as well as the breakfast and dinner options at Hotel Delfin Plava Laguna. At the same time, we understand your concern regarding parking availability. Your feedback is important to us, and we will take it into consideration as we continue to improve the guest experience. We hope to welcome you back again soon for another pleasant stay in Poreč. Kind regards, Jasmin Zlatić Hotel Manager Hotel Delfin Plava Laguna

Dear Eva, Thank you for your kind review and positive rating. We are glad to hear that you enjoyed the renovated dining area as well as the breakfast and dinner options at Hotel Delfin Plava Laguna. At the same time, we understand your co… Zobrazit více

Dear Černá, Thank you very much for your excellent rating and kind words. We are delighted to know that you had such a pleasant stay with us at Hotel Delfin Plava Laguna. It would be our pleasure to welcome you back again soon for another wonderful holiday in Poreč. Kind regards, Jasmin Zlatić Hotel Manager Hotel Delfin Plava Laguna

Dear Černá, Thank you very much for your excellent rating and kind words. We are delighted to know that you had such a pleasant stay with us at Hotel Delfin Plava Laguna. It would be our pleasure to welcome you back again soon for another… Zobrazit více

Dear Alena, Thank you for your very good rating and for sharing your impressions with us. We are glad to hear that you enjoyed the beach and the surroundings of the hotel. We also appreciate your comments regarding the absence of a refrigerator in the rooms and the small size of the shower cabin. Our rooms are designed in a simpler style without additional amenities such as air-conditioning, TV, or refrigerator, but your feedback is very valuable and will be taken into consideration as we look at ways to improve guest comfort. It would be our pleasure to welcome you back again soon to Hotel Delfin Plava Laguna or to another Plava Laguna property in Poreč or Umag, where you can find different categories and comfort levels. Kind regards, Jasmin Zlatić Hotel Manager Hotel Delfin Plava Laguna

Dear Alena, Thank you for your very good rating and for sharing your impressions with us. We are glad to hear that you enjoyed the beach and the surroundings of the hotel. We also appreciate your comments regarding the absence of a refrig… Zobrazit více

Dear Vlastimil, thank you for your review of Hotel Delfin Plava Laguna and for giving us a very good rating. We are pleased to hear that you found the room clean overall. At the same time, we are sorry that the curtains did not meet the expected level of cleanliness. Your comment is important and will be shared with our housekeeping team to ensure closer attention to these details in the future. We hope to have the pleasure of welcoming you back to Hotel Delfin or to another Plava Laguna hotel in Poreč or Umag for another enjoyable stay. Kind regards, Jasmin Zlatić Hotel Manager Hotel Delfin Plava Laguna

Dear Vlastimil, thank you for your review of Hotel Delfin Plava Laguna and for giving us a very good rating. We are pleased to hear that you found the room clean overall. At the same time, we are sorry that the curtains did not meet the e… Zobrazit více

Dear Ondřej, thank you for taking the time to write such a detailed review of your stay at Hotel Delfin Plava Laguna. We are glad that you appreciated our location near Poreč, good parking, fast Wi-Fi, friendly staff, and the newly renovated dining hall. At the same time, we are truly sorry for the aspects that disappointed you. We understand how difficult the summer heat can be without air conditioning, and while our hotel description makes clear that rooms are not equipped with it, we recognise the discomfort this can cause. We are also sorry to hear that the food did not meet your taste and that the cleanliness of the shared toilets was not at the standard we aim to maintain — this feedback will be passed directly to our housekeeping management. Regarding the sea access, the coastline in front of the hotel is natural and rocky, which can indeed be challenging. We recommend water shoes for safety, though we also take note of your suggestion about clearing larger stones, which will be shared with the appropriate department. We regret that your overall impression was not better and hope you may consider trying another Plava Laguna hotel in Poreč or Umag, where facilities and amenities may better suit your expectations. Kind regards, Jasmin Zlatić Hotel Manager Hotel Delfin Plava Laguna

Dear Ondřej, thank you for taking the time to write such a detailed review of your stay at Hotel Delfin Plava Laguna. We are glad that you appreciated our location near Poreč, good parking, fast Wi-Fi, friendly staff, and the newly renovat… Zobrazit více

Dear Zuzka, thank you for sharing your impressions of your stay at Hotel Delfin Plava Laguna. We are glad that you enjoyed the sea view and the surrounding nature, but we are sorry to hear about the aspects that did not meet your expectations. We regret that you found the toilets near the pool and reception not clean enough and will address this with our housekeeping team to ensure better maintenance throughout the day. As noted in our hotel description, drinks at dinner are not included in the half-board option, but we understand this may feel inconvenient. Your comments regarding breakfast variety and the saltwater pool are also noted and will be shared with the respective teams. We hope you will consider returning to Poreč and perhaps trying another Plava Laguna hotel in the future, where the facilities may better suit your needs. Kind regards, Jasmin Zlatić Hotel Manager Hotel Delfin Plava Laguna

Dear Zuzka, thank you for sharing your impressions of your stay at Hotel Delfin Plava Laguna. We are glad that you enjoyed the sea view and the surrounding nature, but we are sorry to hear about the aspects that did not meet your expectati… Zobrazit více

Dear Petra, Thank you for taking the time to share your experience at Hotel Delfin Plava Laguna. I am truly sorry to hear that your stay did not meet your expectations and that you encountered several inconveniences which affected your holiday. We take your comments regarding the cleanliness of the pool and its surroundings very seriously. The presence of seagulls is unfortunately common in our seaside location, but our goal is always to keep the area as clean as possible. Your feedback will be shared with our housekeeping team so that cleaning can be reinforced throughout the day, not only in the morning. I am also sorry that you were not satisfied with the room cleaning. Bed linen is normally changed once a week or upon request, but if this was not done during your entire stay, that is below our standards and I sincerely apologise. Regarding queues in the restaurant and the availability of sunbeds, we understand that during the peak summer season our large hotel complex can feel very busy. We are continually working on improving organisation to make the experience smoother for our guests. It is disappointing to know that you did not enjoy your holiday with us. I would like to invite you to consider staying at one of our other Plava Laguna hotels in Poreč or Umag, which might better suit your expectations. Kind regards, Jasmin Zlatić Hotel Manager Hotel Delfin Plava Laguna

Dear Petra, Thank you for taking the time to share your experience at Hotel Delfin Plava Laguna. I am truly sorry to hear that your stay did not meet your expectations and that you encountered several inconveniences which affected your hol… Zobrazit více

Dear Vitezslav, thank you for your review and for choosing Hotel Delfin Plava Laguna. We are glad to see your overall rating is positive, but we understand your disappointment regarding the extra charges for certain drinks. As stated in our hotel description, drinks are not included with lunch and dinner, and beverages such as bottled beer or juice are available at an additional cost. We understand that this may come as an unpleasant surprise if expectations are different, and we will review how this information is presented so it is as clear as possible before booking. We hope to welcome you back to Hotel Delfin or to another Plava Laguna hotel in Poreč or Umag for another enjoyable stay. Kind regards, Jasmin Zlatić Hotel Manager Hotel Delfin Plava Laguna

Dear Vitezslav, thank you for your review and for choosing Hotel Delfin Plava Laguna. We are glad to see your overall rating is positive, but we understand your disappointment regarding the extra charges for certain drinks. As stated in o… Zobrazit více